Organisation : Kerala Public Service Commission
Announcement : Syllabus
Designation : Instructor in Secretarial Practice and Business Correspondence

Home Page : https://www.keralapsc.gov.in/
Download Syllabus Here : http://www.indianjobtalks.com/upload...orsecretar.pdf

Instructor in Secretarial Practice and Business Correspondence Syllabus :
Part I :
Module I :
Office Secretary : Meaning and definition – Qualifications – Duties and Functions – Telephoning –Telephone etiquette – Communication – Tour Plan Preparation – Meeting – Agenda, Minutes, Reports – Front Office Management
Module II :
Functions of Management : Planning, Organizing, Directing, Staffing, Controlling, Reporting and Budgeting

Module III :
Office Systems and Procedures : Office Systems – Meaning – Importance – Types – Procedures – Layout of Office – Office Forms – Drafting – Advantages and Disadvantages of office forms – Paperless office.

Module IV :
Filing and Indexing : Filing – Meaning and definition – Importance – Essentials of good filing systems – Classification of records of filing – Methods of classification – Methods of filing –Indexing – Definition – Signature – Objects - Essentials of good indexing – Types of Indexing

Module V :
Office Mechanization : Office Machines – Merits and Demerits – Different Machines – Computer – Advantages and disadvantages – Basic Computer Application – Formatting – M.S. Excel – Power Point.

Module VI :
Communication : Meaning – Importance – Principles – Qualities – Classification of Communication – Direct and Indirect – Upward, Downward, Horizontal, Formal, Informal – Written and Oral

Module VII :
Business Correspondence : Meaning – Qualities of good Business Letter – structure of a Business letter – Types of letter – Business Letter – Official Letter – Dummy Official Letter – personal Letter – Letter to the editor – Banking Letter – Insurance Letter (10 Marks)

Module VIII :
Modern Communication Systems : Internet – Email – Social Networking - Electronic Media

PART II :
General Knowledge and Current Affairs& Renaissance in Kerala :
Salient Features of Indian Constitution :
** Salient features of the Constitution - Preamble- Its significance and its place in the interpretation of the Constitution.
** Fundamental Rights - Directive Principles of State Policy - Relation between Fundamental Rights and Directive Principles - Fundamental Duties.

** Executive - Legislature - Judiciary - Both at Union and State Level. - Other Constitutional Authorities.
** Center-State Relations - Legislative - Administrative and Financial. Services under the Union and the States.
** Emergency Provisions.
** Amendment Provisions of the Constitution.

Efforts To Reform The Society :
(A) Socio-Religious reform Movements
SNDP Yogam, Nair Service Society, Yogakshema Sabha, Sadhu Jana Paripalana Sangham, Vaala Samudaya Parishkarani Sabha, Samathwa Samajam, Islam Dharma Paripalana Sangham, Prathyaksha Raksha Daiva Sabha, Sahodara Prasthanam etc.

(B) Struggles and Social Revolts :
Upper cloth revolts.Channar agitation, Vaikom Sathyagraha, Guruvayoor Sathyagraha, Paliyam Sathyagraha. Kuttamkulam Sathyagraha, Temple Entry Proclamation, Temple Entry Act .Malyalee Memorial, Ezhava Memorial etc.

Malabar riots, Civil Disobedience Movement, Abstention movement etc.

Role Of Press In Renaissance :
Malayalee, Swadeshabhimani, Vivekodayam, Mithavadi, Swaraj, Malayala Manorama, Bhashaposhini, Mathnubhoomi, Kerala Kaumudi, Samadarsi, Kesari, AI-Ameen, Prabhatham, Yukthivadi, etc
Awakening Through Literature :
Novel, Drama, Poetry, Purogamana Sahithya Prasthanam, Nataka Prashtanam, Library movement etc
Women And Social Change :
Parvathi Nenmenimangalam, Arya Pallam, A V Kuttimalu Amma, Lalitha Prabhu.Akkamma Cheriyan, Anna Chandi, Lalithambika Antharjanam and others