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The Chassique Club Mumbai : Banquet Manager
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The Chassique Club Mumbai : Banquet Manager
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[QUOTE=padmini sandeep verenkar;95561][b][u]Padmini Verenkar Email [/u][/b]: padmini_09 AT rediffmail.com Job Objective - Seeking Assignments in PR & Banquet Management with a growth driven organization of repute. [b][u]Professional Synopsis [/u][/b]: - B.Sc graduate with 10 years of rich and insightful experience in Event Management / Marketing / Hospitality and PR management in Indian Markets.. - Proven skills in managing the running of the Banquet Hall and ensure optimum delivery to the customers. - Distinction in establishing optimum relationship with the team members to create harmonized environment. - Stupendous communication skills, honed with the ability to liaise with all the levels of the management. [b][u]Core Competencies [/u][/b]: [b][u]Banquet Management [/u][/b]: - Organize the staff roster - Carry out administrative duties such as ensuring staff wages are paid - Carry out budgeting tasks - Organize promotions and other entertainment - Manage stock control, hiring staff, discipline staff, and maintenance of work. [b][u]Operations [/u][/b]: - Developing and implementing procedures, control systems for maintaining hygiene & quality standards. - Leading efforts for streamlining processes and generating cost savings in operations. - Responsible for making banquet reservations and coordinating with guests for resolving their concerns. - Ensure profitability of operations and supervise all aspects of Kitchen management including menu-planning, monitoring food production to ensure compliance with quality & hygiene standards. - Co-ordinate with operating staff for upkeep of kitchen equipment in perfect working order [b][u]Client Servicing [/u][/b]: - Ensuring high quality services, resulting in customer delight and optimum resource utilization. - Ensuring maximum customer satisfaction by closely interacting with potential guests to understand their requirements and customizing the product and services accordingly. - Delivering high-value banquet services to upscale clients for exalting their satisfaction levels. [b][u]Man Management [/u][/b]: - Handling operational functions like pre-shifts staff briefings, creating the duty roster, shift management. - Imparting appropriate training Service Excellence and Teamwork to service staff. [b][u]Organizational Experience [/u][/b]: April 2005 – till date with Karma / Bellissima / Liquid Lounge as a Sr Mgr- Business Development . Accountable for the Banquet Management / Operations and PR with the Guest in order to give the maximum output on Revenue front and complete Guest satisfaction. Jan 2004 – March 2005 with McCann Erickson, Mumbai as Senior Executive Events Accountable for managing promotional BTL activities for various multinational clients across metros. Aug 1999 – Dec 2003 with Salsere Marketing Pvt Ltd.---Executive Events Accountable for managing promotional BTL activities for various multinational clients across metros. Dec 1998---july 1999 with Cipla Ltd Accountable to visit doctors as a lady representative. [b][u]IT Skills [/u][/b]: - Proficiency in basic computer operations Internet, Excel, Word and Power point.[/QUOTE]
