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[QUOTE=Guest-IJT;74389]process associate/team member/backoffice,transaction procesing,non-voice process [b][u]CURRICULUM VITAE [/u][/b]: Sabita Jindal [b][u]E-mail [/u][/b]: sabita.jindal AT yahoo.in [b][u]OBJECTIVE [/u][/b]: To work under such organization where I will have enough scope to enrich my skill and enjoy working in a competitive environment by building a career in the field of catering to needs of customers with my qualitative performance and potentials. [b][u]EDUCATIONAL QUALIFICATION [/u][/b]: [b][u]Examination Name of Board Year of Division Percentage / University Passing [/u][/b]: 1 10 CBSE Gangtok 2001 2nd 50% 2 12 CBSE Gangtok 2003 2nd 62% 3 BA CU,Kolkata 2007 2nd 50% 4 MA Annamalai University 2009 1st 65% [b][u]TECHNICAL QUALIFICATION [/u][/b]: - Basic Computer Knowledge - Having Typing Speed – 30 WPM [b][u]EXPERIENCE [/u][/b]: Worked from July 2007-July 2008 As [b][u]1. Customer Support Executive [/u][/b]: ICICI FIRST SOURCE Pvt. Ltd for International Process-Banking {ICIC NRI SERVICES} [b][u]Job Profile [/u][/b]: - Responsible for handling inbound-outbound calls related to customer queries & complaints and helping them to open NRI accounts - Provisioning the customers requests related to A/c opening and resolving Queries related to NRI accounts Working since July 2008 Till date As [b][u]2. Process Associate [/u][/b]:Tata Consultancy Services. International Process-Utility/Transaction/Billing [b][u]Job Profile [/u][/b]: - Quality Audits - Processing Data for Utility i.e.- Billing, accounts - Preparing Weekly Quality report. - Quality Training/Process Training/others - Responsible for processing the customer’s queries and requests relating to their Billing accounts and issuing them letters. [b][u]TOTAL EXPERIENCE [/u][/b]:3.5 years [b][u]STRENGTH [/u][/b]: Honest, Confident, Good learner and sincere in work. [b][u]HOBBIES [/u][/b]: - Listening to music. [b][u]PERSONAL PROFILE [/u][/b]: [b][u]Date of Birth [/u][/b]: 28 July 1984 [b][u]Nationality [/u][/b]: Indian [b][u]Religion [/u][/b]: Hindu [b][u]Marital Status [/u][/b]: unmarried [b][u]Gender [/u][/b]: Female [b][u]Language Known [/u][/b]: English, Hindi, Nepali and Bengali [b][u]DECLARATION [/u][/b]: I do hereby declare that all the information furnished above is true to the best of my knowledge and belief. [b][u]Place [/u][/b]: Kolkata [b][u]Date [/u][/b]: 11/10/2010 Sabita Jindal[/QUOTE]
