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[QUOTE=Sri Gowri;71508]Hi Vineetha, I have seen your profile in India Job Talks forum and would like to check if you are interested in looking out for opportunities. [b][u]Company Profile [/u][/b]: Brisk Corporate Services Pte. Ltd is an 8 year old Management Consultancy delivering corporate a suite of business process related services under one single roof with a staff size of 35 professionals. We are currently engaged with both National and International assignments with a vision to become a Global Consulting major. Our consultancy includes business Process Definition, Business Process Reengineering, Business Process Assurance and Business Process – Value Add Services. [b][u]Job Description [/u][/b]: § Research and data gathering of content providers, distributors, retailers, advertisement space sellers. § Coordination with Distributors and Retailers for the distribution of The Business Enterprise Magazine § Coordination on collecting the ‘returns’ and re-routing them as free copies to Airlines, Senior Executives of Corporations etc. in the respective cities § Coordination with the media agencies, media buyers, media planners and freelance executives for space selling §Serve as a one point contact for customers (prospective and existing) §Effectively handle calls related to enquiries, feedback, complaints or for taking sales orders §Support and provide superior service via phones, e-mails and faxes as a receiver §Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects §Apply the proper telephone etiquette to satisfy various customer situations §Meet commitments to customers §Ensure the leads or communications are passed effectively to the relevant function viz. sales, technical team etc. [b][u]Candidate Requirement [/u][/b]: §0 to 2 yrs experience as a Personal Secretary, Customer Service Executive, Telephone Operator or Receptionist §Excellent telephone manners §Ability to handle telephone calls in the most patient and polite manner §Exceptional language skills in English and preferably in Tamil and Hindi as well §Hands on experience in MS-Office §Ability to prepare and maintain customer database on spreadsheets (excel sheets) if you are interested in the opening, please forward your lateset profile along with your contact details to hr AT briskservices.com Thanks Gowri[/QUOTE]