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[QUOTE=Admin;4558]Webaroo ( smsgupshup.com )
[URL="http://www.smsgupshup.com"][COLOR=#0000ff]http://www.smsgupshup.com[/COLOR][/URL]

Keywords: customer service, customer service executive, voice, non voice
 
Company Profile
SMS Gupshup

[FONT=Arial][SIZE=4][COLOR=#cc6600]Customer Service Executive - Voice & Non Voice [/COLOR][/SIZE][/FONT]
Experience:
1 - 2 Years 
Location:
Mumbai
Education:
UG - Any Graduate - Any Specialization
 
PG - Post Graduation Not Required
Industry Type:
Media/Dotcom/ Entertainment
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
11 Aug
 
 
Job Description
For Voice - attend calls from users/customers of SMS Gupshup to understand and answer their query 
For Non-Voice - receive emails from users/customers of SMS Gupshup to understand and answer their query

Desired Candidate Profile
Experience of at least one year in a customer support role in BPO/Call Centre
Excellent communication skills, both written & verbal
Fluent in English & Hindi. 
Knowledge of other regional languages would be an additional benefit for Voice based customer support. 
Trained on calling etiquettes for Voice based customer support 
 
Executive Name:
Mr. Suhas Nawathe
 
Address:
Webaroo
3rd Floor, CSRE Bldg
IIT Bombay
Powai,
Mumbai,Maharashtra,INDIA 400076
 
Email Address:
[EMAIL="resumes@webaroo.com"]resumes@webaroo.com[/EMAIL]
 
Telephone:
91-022-25720991[/QUOTE]

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