www.smsgupshup.com Webaroo SMS Gupshup Mumbai : Voice & Non Voice, Customer Service Executive

[Admin]

Webaroo ( smsgupshup.com )
http://www.smsgupshup.com


Keywords: customer service, customer service executive, voice, non voice

Company Profile
SMS Gupshup

Customer Service Executive - Voice & Non Voice
Experience:
1 - 2 Years
Location:
Mumbai
Education:
UG - Any Graduate - Any Specialization

PG - Post Graduation Not Required
Industry Type:
Media/Dotcom/ Entertainment
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
11 Aug


Job Description
For Voice - attend calls from users/customers of SMS Gupshup to understand and answer their query
For Non-Voice - receive emails from users/customers of SMS Gupshup to understand and answer their query


Desired Candidate Profile
Experience of at least one year in a customer support role in BPO/Call Centre
Excellent communication skills, both written & verbal
Fluent in English & Hindi.
Knowledge of other regional languages would be an additional benefit for Voice based customer support.
Trained on calling etiquettes for Voice based customer support

Executive Name:
Mr. Suhas Nawathe

Address:
Webaroo
3rd Floor, CSRE Bldg
IIT Bombay
Powai,
Mumbai,Maharashtra,INDIA 400076

Email Address:
resumes@webaroo.com

Telephone:
91-022-25720991