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[QUOTE=Admin;4481]Medica Pharmacy Pvt Ltd ( medicahealthshoppe.com )
[URL="http://www.medicahealthshoppe.com"][COLOR=#0000ff]http://www.medicahealthshoppe.com[/COLOR][/URL]
 
Company Profile
Medica Pharmacy is poised to build a chain of health stores / retail pharmacy pan India with the short term focus in East India. Medica Pharmacy is latest venture of Medica Synergie in the healthcare sector.

[COLOR=#cc6600][FONT=Arial][SIZE=5]Technical Support [/SIZE][/FONT][/COLOR]

Experience:
1 - 6 Years 
Location:
Kolkata
Compensation:
Salary would not be a constraint for the right candidate.
Education:
UG - Any Graduate - Any Specialization
 
PG - Any PG Course - Any Specialization
Industry Type:
BPO/ITES /CRM/Transcription
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.
Posted Date:
09 Sep
 
 
Job Description
Trouble shoot all queries both on Voice and E-mail support
Involves handling Inbound Calls
Answering the calls and resolving the technical queries.
Software and Hardware based Troubleshooting
Provide hardware and software training whenever required

Desired Candidate Profile
Should have excellent communication skills
Basics of Computers including Operating Systems, hardware and internet .
Basic PC Hardware knowledge and MCDST Certification desirable
Prior experience of Technical Support in a voice based BPO is mandatory. 
 
Executive Name:
Vineeta Banerjee
 
Address:
C 163 Survey Park
Kolkata,West Bengal,INDIA 700075
 
Email Address:
[EMAIL="careers@medicapharmacy.co.in"]careers@medicapharmacy.co.in[/EMAIL]
 
Telephone:
033-24162008
 
Reference ID:
HR/2008/09/Technical Support
 
Keywords: Technical Support[/QUOTE]

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