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Walkin for CSA on the 22nd and 23rd-Wipro-Pune
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Walkin for CSA on the 22nd and 23rd-Wipro-Pune
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[QUOTE=job.bot;394]Walkin Interview for CSA on the 22nd and 23rd (Insurance Process) Wipro BPO Solutions Ltd Recruiter wants you to directly approach the venue with your profile details Experience:0 - 5 Years Location:Pune Compensation:Remuneration basis education & experience Education:UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization Industry Type:BPO/ITES /CRM/Transcription Functional Area:ITES/BPO/KPO, Customer Service, Ops. Posted Date:08 May [b]Job Description[/b] * Responsible for customer service turnaround within set time frames. * Maintain a record of processed case reference numbers for logistics. * Ensure accurate documentation of customer profiles. * Handle written customer correspondence on behalf of FP. * Communicate with operations staff on client issues, policy change etc. * Should be able to communicate effectively with clients (IFA's) based out of UK. * Passing the case to the relevant Q based on information given/missing. * Should be able to analyze customer requirements & process cases accordingly. * Call up the IFA's to get information about the applicant. [b]Desired Candidate Profil[/b]e * Working knowledge of PCs e.g. MS Office. Basic keyboard skills. * Generic understanding of customer service. * Good spoken English and written communication skills (grammatically correct) * Ability to verbalize thoughts Good grasping power Excellent listening skills. * Team player Understanding of job profile applied for. * Leadership skills (not a critical parameter but would be an add-on) [b]Company Profile[/b] WBPO is one of the largest integrated IT BPO companies in India & is one of the fastest growing business units. [b]Contact Details[/b] Company Name:Wipro BPO Solutions Ltd Website:[url]http://www.careers.wipro.com/bpo[/url] Address: Wipro BPO Solutions Ltd FC ANNEX, 1215, Shivaji Nagar Fergusson College road Lane opp FC College, Next to Tata Motors Finance Pune - Maharashtra ,INDIA 01 Telephone:66204534 / 36 Reference ID:Walkin Interview on the 22nd & 23rd April Keywords: CSA, insurance process, Insurance domain,[/QUOTE]
