Help
Home
Search the Forum
You are Here :
Forum
Careers
Hospitality : Tourism / Travel
eToursOnline Mumbai : Receptionist
Ask Question / Post resume
Post a reply to the thread:
eToursOnline Mumbai : Receptionist
Your Message
Your Username:
Click here to log in
Notes:-
1) You can copy and paste your full resume in the box below.
2) Or you can ask your question. We try to answer, as far as possible.
Title:
[QUOTE=asifnaqvi;30125]703 Deep Apartment, Lokhandwala, Home: 0091 22 8758821 Andheri (West), Mumbai 400053, India. Cell: 00919987931191 Email: asif.naqvi@hotmail.com Customer Service Manager/Online-Corporate Travel Manager/Supervisor Key Accounts Manager * Business Development *Direct Sale and Reseller Partnership *Consultative and Solution Sales * Networking and Relationship Building PROFILE Dynamic 16 years career reflecting pioneering experience and record breaking performance in Travel Industry. Remain on the cutting edge, driving business through key accounts and establishing strategic partnership and dealer relationship to increase channel revenue. ·Decent knowledge of e-commerce and record breaking performance in travel business. In dept knowledge of travel market and capability to handle complicities of products. ·Outstanding success in building and maintaining relationships with key corporate decision makers, establishing large volumes, high profit accounts with excellent levels of retention and loyalty. ·Exceptionally well organized with the track record that demonstrates self-motivation, creativity and initiative to achieve personal and corporate goals. Asif is a dynamic person. Capable of maintaining excellent relationship with his customers, no matter what he is always available when required. - CEO TransEuro Drilling, Canada. Professional Experience 2002 – Present Al – Futtaim Travel Management, Jebel Ali, UAE Customer Service Manager (Corporate)/Office Manager Execute direct and channel partner sales. Handling entire travel requirements of corporate (Flights, Holidays, Ground arrangement, etc), Direct interactions with passengers and problem solving arena. Interface directly with Top-Level Executives, Negotiate high revenue business and coordinate implementation. Manage accounts and orchestrate post-sale services and resources. Key Achievements: ·Surpassing all sales goals despite of challenges associated within the company. ·Generated high volume from new corporate accounts. ·Multiple customer related achievements. ·Outdistance all negative approach. I attained the most important achievement of my career – Creating team work within the team, educating my team to work with the aim of achieving the office objective with positive approach. Clearing all gaps that tarnished the reputation of office/branch, sales network and eventually company name as a whole. Organized the team to understand the significance of relation between internal network and customer. One complex achievement was to make staff believe that every customer that we serve or interact is the customer of the company and not of an individual. Key Corporate: ·SEAL, HILTI, WAL*MART, HAES, ATRACO, TRANS EURO Drill, etc. 1993 – 2001 Saudi Tourist & Travel Bureau Ltd, Riyadh, KSA. Office Manager Thomas Cook – Business Travel Unit Deputed as senior travel consultant and posted with implant American Military Base (military camp), AL-Kharj, Riyadh. With high skill & excellent ticketing/ fares knowledge I was able to capture our competitors business almost immediately. With many more appreciations I finally attained the position of office supervisor Thomas Cook Business Travel Unit. Key Achievements: ·Increased and expanded business at implant office in American Military Camp which resulted in acquiring key corporate contracts e.g. BELL Helicopter, Raytheon Missile Systems and Lockheed Tri-Star. ·Promoted as Supervisor with implant office due high achievements in sales and good relations with my clients. ·Promoted as Supervisor Thomas Cook Business Travel Unit, Riyadh. Acquired BAe through recommendation of American Military Base. 1991 – 1993 East West Airlines, Mumbai India Counter ticketing staff. Early career includes both inside and outside sales. Beside ticketing I was assigned outdoor sales to gain experience as a new comer. EDUCATIONAL & TRAINING 1995 - Graduate BSc, (PCM), Mumbai, India. 1995 - Graduate BSc, (Biology), Belford University, Texas, USA. Training attainted: ·IATA/UFTAA standard course, Zurich, Switzerland. ·IATA/UFTAA advance course, Zurich, Switzerland. ·Travel Management course, Mumbai, India. ·Advance Ticketing and Fares, KLM, Amsterdam, Netherlands. ·IAFD – International Air Fare Desk, Mumbai, India. ·Travel & Tourism Course, Oyster Management Inst, Mumbai, India. ·Galileo & Worldspan GDS trainings, Riyadh, Saudi Arabia. ·MS Power Point and Word, Al-Futtaim Travels, Dubai, UAE. ·Hospitality Management Diploma, Belford University, Texas, USA. TIPS: Excellent knowledge of Fares/Ticketing and GDS - Galileo. Extensive professional training of Passenger handling, Ticketing, Fares, Relationship building and leadership by reputed airline and institutes. Date of Birth: March 08, 1971. Nationality: Indian Drivers Lic: UAE License valid until 2014. Marital Status: Married (family of 4).[/QUOTE]
