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The Westin Hyderabad : Restuarant Manager
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The Westin Hyderabad : Restuarant Manager
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[QUOTE=Unregistered;296729]Prince Lenord [b][u]Email [/u][/b]: princelenord AT yahoo.com [b][u]Professional Summary [/u][/b]: [b][u]Career Interests [/u][/b]: I am presently seeking an entry level position in management position with a stable firm were I will have a long time growth potential. My successful completion of a comprehensive home study Business Management Program and onboard cruise ship experience has cemented my interest and sense of aptitude for this field. I would like to further increase my knowledge and skills through ongoing training and on the job experience. [b][u]Strengths [/u][/b]: I am a sincere and hard working person, with a patience and self-discipline perform accurate work and to respect the confidential nature of the job. I am convinced that this field for me, and hope to be given a chance to put forth my enthusiasm to use as a productive employee in your organization. [b][u]Experience [/u][/b]: Hotel I K London Residency Group. Hyderabad A.P.INDIA. 2013- till present Hotel Operations Manager. [b][u]The Job [/u][/b]: Operations includes Food Production, Food & Beverage Services, Hotel Stores, Banquets, Food Costing, Housekeeping, Security, Budget and Sales. [b][u]Responsible for coordinating, supervising and directing all aspects of F&B outlets and banquet operations, while maintaining a profitable F&B operations and high quality products and service levels. Responsible for design and execution of the Food & Beverage programming [/u][/b]: new menus, design, development and market ideas to promote business. Weekly liquor and wine inventory, creation purchase orders and ordering. Responsible for delivering an exceptional bar experience for our guests by providing individualized attention. Ability to organize and coordinate the service in conjunction with the bar Service Crew Members to anticipate guests’ needs and exceed their expectations. A team player willing to take an active role in delivering an exceptional Guest Product while contributing to a positive work environment. Maintained an open mind willing to accept change by playing an active role in its development. Ability to communicate in a clear and concise manner. M/S. Disney Cruise Lines, (A Unit of Walt Disney World Parks & Resorts) Celebration Place, Florida. U.S.A. 2001 – 2012 Storekeeper/Bartender/Head Bartender/Petty Officer [b][u]Responsibilities [/u][/b]: Responsible for delivering an exceptional bar experience for our guests by providing individualized attention. Ability to organize and coordinate the service in conjunction with the bar Service Crew Members to anticipate guests' needs and exceed their expectations. A team player willing to take an active role in delivering an exceptional guest Product while contributing to a positive work environment. Maintain an open mind and willing to accept change by playing an active role in its development. Ability to communicate in a clear and concise manner. Directs, coaches, supports and supervises the performance of bartenders, sommeliers, and bar staff, while managing the Bar Department alongside the Bar Manager and assisting in daily operation of entire bar operation shipboard and on outer islands. Maintains control of consumption of beverage supplies, maintenance, and beverage stocks and ordering. Posses the knowledge of computer systems and equipment in order to ensure systems are properly maintained and report malfunctions. Familiar with accounting procedures, time and attendance procedures, and has knowledge of ship's standard operation to ensure compliance and guest total satisfaction. Identifies expense reductions, analyzes operational issues and attends training, meetings and work-related activities. Accountability Providing exceptional guest service. Following proper guest billing procedures. (Micros Systems) Following USPH sanitation requirements. Maintain grooming appearance to company guidelines. Responsible for beverage inventories and control. Knowledge of Preparing Daily line Schedule and weekly Rotation Schedule for the staff. Conduct Martini Seminars. Training the crew regarding Up-Selling Techniques and steps of service. Assessments of the crew. Reporting Maintenance Issues. M/S. Royal Olympic Cruises, Athens, Greece. 2000 -2001 Asst. Stores Manager. [b][u]Responsibilities [/u][/b]: ** Directs, coaches, supports and supervises the performance Storekeepers, Laundry Staff, and Housekeeping Staff, while managing the Hotel Stores Department alongside the Provision Master and assisting in daily operation of entire Hotel operation shipboard and on outer islands. ** Manage total store level operations, training, evaluation and work schedules. ** Coordinate inventory control, receiving; merchandising (plan-o-grams) and store maintenance. ** Responsible for maintaining the cleaning and sanitizing procedures as per Public Health requirements. ** Responsible for Food safety. ** Responsible for storage of commodities under proper temperature controls at appropriate designated storerooms avoiding cross contamination of food. ** Direct loss prevention initiatives, successfully reducing shrink. ** Responsible for every phase day-to-day store operations. ** Worked with store managers. ** Responsible for overseeing the entire store operations. ** Handled store receipts and issues tracking and reporting, inventory control, and Training and supervised ** Worked directly with vendors to confirm and verify shipments. M/S. Premier Cruise Lines, Cape Canaveral, Florida, Bar Storekeeper 1999 - 2000 [b][u]Responsibilities [/u][/b]: ** Ordering of goods and commodities for the entire operation. ** Receiving stock and issuing stores as per the daily requisitions. ** Responsible for perpetual and periodic inventories week and monthly basis. ** Responsible for storage of commodities under proper temperature controls at appropriate designated storerooms avoiding cross contamination of food. ** Responsible for Food safety. ** Responsible for recording the temperatures of walk-in fridges. ** Issue of stores as per requisition request from different Hotel Departments. ** Making a report of perishable goods. ** In charge of ordering the commodities following up with the United State public health regulations and procedures. ** Responsible for maintaining the cleaning and sanitizing procedures as per Public Health requirements. ** Updating day to day operations in the computer systems. ** Responsible for maintenance and safety related issues. ** Following up the food manager in case of shortages on timely manner. ** Ordering of items for special functions. ** Report to store manager daily follows the instructions. ** Maintaining of stock as per the par level M/S. Praga Tools Limited. Kavadiguda, Secunderabad, A.P. India. 1987 - 1999G.W.M./Stores Assistance(Finish Product Stores) [b][u]Responsibilities [/u][/b]: Maintaining of bin card system of machine accessories/ spares, raw materials. Collection of order acknowledgement and dispatch clearance from the marketing department with relevant documents for road permit and inspection if required anywhere. Check the list of items available for packing along with the basic machinery and tally with the packing list, approved by Production Planning Commission Department and inspected by quality control assurance (QCA). Maintain month-wise statements of dispatch as per ISO 9001 quality system and procedures. Giving a detailed account of item wise consumption, valuation of storeroom requisition, maintaining of cardex manually, feeding day to day operations into the computers. Maintaining a constant a vigil of perishable and non perishable commodities and ensuring consumption. Giving inventory and valuation of stock in store. [b][u]Education [/u][/b]: Disney University, PLEX : Preparing Leaders for Excellence. Disney Cruise Lines, Celebration Place, Florida. U.S.A. 2009 Stratford Career Institute, St. Albans, VT, Washington D.C.U.S.A. Business Management 2006 -2006 Sanghi College of Commerce, affiliated to Osmania University 1990-1992 Bachelor of Commerce Wesley Junior College, Secunderabad 1983-1985 Board of Intermediate Raja Praja High School, Secunderabad. Sai Nagar Colony, Alwal 1983 Secondary School Certificate [b][u]Special Skills [/u][/b]: Passed lower grade typewriting from Stare Board of Technical Education, Andhra Pradesh, India in 1998. Completed a training program from ET & T Corporation Ltd., in Basic Computer Fundamentals, DOS, WS, Lotus, and FoxPro. Possess good working knowledge of MS Office Applications, Outlook, Fidelio Systems, and Material Management Systems. Micros System Billing Procedures. Obtained the Certificate of Achievement in recognition of completing training pest identification/control methods. Completed training in STCW-95 Regulation Personal Survival Techniques A-VI/1-1 Fire Prevention and Fire Fighting A-VI/1-2 Training in Elementary First Aid A-VI/1-3 Personal Safety and Social Responsibilities A-VI/1-4 Passenger Ship Training Certificate A-V/3 (ex Crowd Management) Certificate of Proficiency in Crowd Management V/2 (Paragraph 1) and V/3 (Paragraph 1) and STCW 95 Code Section A – V/2 (Paragraph 1, 2 and 3) and A-V/3 [b][u]Personal Details [/u][/b]: [b][u]Name [/u][/b]: Prince Lenord [b][u]Father's Name [/u][/b]: Mr. D Lawrence (Late) [b][u]Nationality [/u][/b]: Indian [b][u]Religion [/u][/b]: Christianity [b][u]Marital Status [/u][/b]: Married [b][u]Date of Birth / Age [/u][/b]: July 4, 1967 / 46 years[/QUOTE]
