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[QUOTE=Unregistered;291619]MOHD AZAM
[b][u][b][u]Email [/u][/b] [/u][/b]: mohammadazam5491 AT gmail.com

[b][u][b][u]Career Objectives [/u][/b] [/u][/b]: 
To obtain suitable full time position in an Industry / Service organisation to further my career prospects by contributing towards growth and development of the organisation.

[b][u]WORK EXPERIENCE [/u][/b]:
[b][u][b][u]1) Organization [/u][/b] [/u][/b]: RASHTRIYA SWASTHYA BIMA YOJANA
[b][u][b][u]Duration [/u][/b] [/u][/b]: 1st Aug 2010 to 31st Dec2013
[b][u][b][u]Position [/u][/b] [/u][/b]: District Manager
[b][u][b][u]Location [/u][/b] [/u][/b]: AjmerRajasthan, BidMaharashtra, AllahabadKaushambhiU.P.

What is RSBY- 
RSBY has been launched by Ministry of Labour and Employment, Government of India to provide health insurance coverage for Below Poverty Line (BPL) families. The objective of RSBY is to provide protection to BPL households from financial liabilities arising out of health shocks that involve hospitalization. Beneficiaries under RSBY are entitled to hospitalization coverage up to Rs. 30,000/ for most of the diseases that require hospitalization. Government has even fixed the package rates for the hospitals for a large number of interventions. Preexisting conditions are covered from day one and there is no age limit. Coverage extends to five members of the family which includes the head of household, spouse and up to three dependents. Beneficiaries need to pay only Rs. 30/ as registration fee while Central and State Government pays the premium to the insurer selected by the State Government on the basis of a competitive bidding.

[b][u][b][u]2) Organization [/u][/b] [/u][/b]: Saarthi Microfinance
(A division of Kamal Autofinance)
[b][u][b][u]Duration [/u][/b] [/u][/b]: 13 Sep 2009 to 30th May2010
[b][u][b][u]Position [/u][/b] [/u][/b]: Regional Manager (EMP Code 0001)
[b][u][b][u]Location [/u][/b] [/u][/b]: Jaipur (Rajasthan)

[b][u][b][u]Job summary [/u][/b] [/u][/b]: The Regional Manager, Member Services is responsible for penetration and ensuring the effective daytoday management of operations for assigned region, with a combined client base of up to 50,000 (10,15 Branch ). Responsible for growth and profitability of the unit as per the quality standard of the organization. Responsible for recruitment, training and development of Unit Manager, Branch Managers and Center Managers ensuring that they contribute effectively to the organization and become effective leaders in the organization.

[b][u][b][u]3) Organization [/u][/b] [/u][/b]: SKS.MICROFINANCE PVT.LTD.
[b][u][b][u]Duration [/u][/b] [/u][/b]: 22 Feb 2007 to 13 Aug2009
[b][u][b][u]Position [/u][/b] [/u][/b]: Unit Manager (Member Service) (EMP Code 2825)
[b][u][b][u]Location [/u][/b] [/u][/b]: Lucknow U.P.
[b][u][b][u]Job summary [/u][/b] [/u][/b]: The Unit Manager, Member Services is responsible for penetration and ensuring the effective daytoday management of operations for assigned unit, with a combined client base of up to 25,000 (6,7 Branch ). Responsible for growth and profitability of the unit as per the quality standard of the organization. Responsible for recruitment, training and development of Branch Managers and Sangam Managers ensuring that they contribute effectively to the organization and become effective leaders in the organization.
[b][u]Responsibilities [/u][/b]:
[b][u][b][u]Process Management [/u][/b] [/u][/b]: Ensure adherence to policies and processes, correcting procedural flaws; ensure proper documentation; support Branch Managers and Sangam managers in troubleshooting field problems and identifying, designing, and suggesting process improvements; Ultimate responsibility for compliance with internal audit recommendations for the branches under the Unit.
[b][u][b][u]Portfolio Quality [/u][/b] [/u][/b]: Ensure all assigned Branches have 100% repayments, good center discipline, and high attendance levels that meet SKS standards. Identify and analyze risks (economic, social, political, etc) related to broader loan portfolio; ensure portfolio diversification and quality across activities and branch.
[b][u][b][u]Productivity/Profitability [/u][/b] [/u][/b]: Monitor profitability and performance of assigned branches using various productivity, efficiency and financial parameters as per the business plan. Guide Branch managers and Sangam managers towards achieving optimal standards in all parameters and ensure that their target goals in terms of member acquisition, Portfolio outstanding are met.
[b][u][b][u]Customer Satisfaction [/u][/b] [/u][/b]: Ensure high level of customer satisfaction through high service quality. Coach BM and SM in analyzing reasons behind customer dissatisfaction and take necessary steps
[b][u][b][u]Operations Management [/u][/b] [/u][/b]: Ensure that Branches have proper functional support. Ensure effective utilization of operational resources. Support reported in coordinating with Area Office functional representatives submit all the required reports accurately and in time
[b][u][b][u]Growth and Business Development [/u][/b] [/u][/b]: New branch identification: Identify potential areas for expanding operations. Design and, administer surveys in the new branch areas and prepare a business plan for the new branch and area based on the survey. Suggest Area Manager about new products and services based on clients’ need that can be introduced in existing branches.
Growth and Business Development

[b][u][b][u]4) Organization [/u][/b] [/u][/b]: NEED (Equity Microfinance)
[b][u][b][u]Duration [/u][/b] [/u][/b]: 4th Sep. 2006 to 20 th Feb 2007
[b][u][b][u]Position [/u][/b] [/u][/b]: Unit Head (Member Service) EMP (Code 0056)
[b][u][b][u]Location [/u][/b] [/u][/b]: Sitapur U.P.

[b][u][b][u]Job Summary [/u][/b] [/u][/b]:
Unit Head coordinates all the activities at the Unit Level – i.e. Village survey, projection meeting, conducting GRT, monitoring centers, supervising field staff, monitoring staff performance, loan approvals, tallying cash received at the centers, submission of reports to the member service department as and when needed and office management. This person is responsible for growth, penetration and profitability of the Branch as per the quality standard of the organization. This person is also responsible for the training of new staff (Sangam Manager, Assistant Unit Head, and Unit Head) assigned to his/her Unit.

[b][u][b][u]Responsibilities [/u][/b] [/u][/b]:
Member service management
[b][u][b][u]o Growth & Productivity [/u][/b] [/u][/b]: Responsible for selecting the village for conducting village survey and projection meeting. Responsible for guiding Sangam managers towards achieving optimal standards in all parameters and ensure that their target goals in terms of member acquisition, productivity (Groups/SM) and penetration (Loan Clients/Center) are met
[b][u][b][u]o Process Management [/u][/b] [/u][/b]: Ensure adherence to policies and processes, correcting procedural flaws; ensure proper documentation; support Sangam Managers in troubleshooting field problems and identifying, designing, and suggesting process improvements; Responsibility for compliance with internal audit recommendations for the Unit.
[b][u][b][u]o Portfolio Quality [/u][/b] [/u][/b]: Ensure 100% repayments in all the centers, good center discipline, and high attendance levels that meet SKS standards. Visit the problem centers and help the Sangam Managers in solving the problem whenever required. Identify and analyze risks (economic, social, political, etc) related to broader loan portfolio; ensure portfolio diversification and quality across activities and branch. Responsible for monitoring Loan Utilization Checks as per the Need standard.
[b][u][b][u]o Customer Satisfaction [/u][/b] [/u][/b]: Ensure high level of customer satisfaction through high service quality. Coach SM in analyzing reasons behind customer dissatisfaction and take necessary steps
 Other responsibilities as assigned by AMs and HO.

[b][u]Operations Management [/u][/b]:
[b][u][b][u] Responsible for approval of loan proposals of the members, after thoroughly discussing with Sangam Managers about the requirement and evaluating the case. Note [/u][/b] [/u][/b]: In a special and distinct case, loans up to an amount of Rs.20000/ can be approved by Branch Manager.
 Ensure that Branch has all the required resources and they are properly utilized.
 Ensure that Branch have all the necessary legal and statutory compliance
 Responsible for submitting the explanation of audit report in prescribed format. This report should also include the actions taken against misconduct or mistakes done.
 Submit all the required reports accurately and in time

[b][u]People Management [/u][/b]:
 Responsible for monitoring the performance of Sangam Managers, Managing staff at the branch level with constant and regular motivation and assessing the training needs of Sangam Managers.
 Responsible for organizing the training for new staff and also delegating the responsibilities of training to Sangam Managers.
 Responsible for implementing all the organizational policies and procedures at the branch level.
 Implement consistent appraisal process, and improve productivity.

[b][u]Others [/u][/b]:
 Responsible for the publicity of the organization at the branch level. Branch Manager is to communicate all the loan process and procedures of organization to local leaders as well as to police to avoid any misinterpretation.
Responsible for public relation management at the branch level. Meeting with all the stakeholders (Local politician, police etc.).

[b][u][b][u]5) Organization [/u][/b] [/u][/b]: Cashpor Micro Credit
[b][u][b][u]Duration [/u][/b] [/u][/b]: 11th Nov. 2003 to 1st Sep. 2006
[b][u][b][u]Position [/u][/b] [/u][/b]: Senior Center manager (Member Service) (EMP code 0369)
[b][u][b][u]Location [/u][/b] [/u][/b]: Varanasi, Ghazipur (U.P.)

[b][u][b][u]Job Summary [/u][/b] [/u][/b]: Center manager coordinates all the activities at the Center Level – i.e. Village survey, projection meeting, GRT,Centers meeting, supervising field staff, monitoring staff performance, loan approvals, tallying cash received at the centers, submission of reports to the member service department as and when needed and office management. This person is responsible for growth, penetration and profitability of the Branch as per the quality standard of the organization. This person is also responsible for the training of new staff.
[b][u][b][u]Educational Qualification [/u][/b] [/u][/b]:
 M.A. completed from Faizabad University in 2003.
 B.A. completed from Gorakhpur University in 2001.
 Intermediate, completed from U.P.Board in 1998.
 High school, completed from U.P.Board in 1996.

[b][u]Computer Skills [/u][/b]:
[b][u][b][u] Operating System [/u][/b] [/u][/b]: MSDOS, Windows 98, Windows XP.
[b][u][b][u] Software Packages [/u][/b] [/u][/b]: Ms Word, MS Excel, MSExcel.

[b][u][b][u]PERSONAL PARTICULARS [/u][/b] [/u][/b]:
[b][u][b][u]Name [/u][/b] [/u][/b]: Mohammad Azam
[b][u][b][u]Date of Birth [/u][/b] [/u][/b]: 03/02/1980
[b][u]Father’s Name [/u][/b]: Mr. Shahzad Ali
[b][u]Marital Status [/u][/b]: Married
[b][u]Passport No. [/u][/b]: H5279512

[b][u]Date [/u][/b]: 29/07/13
Place: Basti (Mohammad Azam[/QUOTE]

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