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[QUOTE=Unregistered;283513]CURRICULUM VITAE
AJIT PATHAK
Ajitps.idcs AT gmail.com

[b][u]PROFESSIONAL SUMMARY [/u][/b]:
Twenty six months of Retail Experience as Service manager including on floor and backend Operations and two months of experience in lifestyle retail combined with MBA in Marketing and finance from Indira Group of Institute Pune, India.
I am highly resourceful with a capacity to learn, develop and add value to your organization.

[b][u]CAREER HIGHLIGHTS [/u][/b]:
 Hyper CITY Retail India Limited December 2010– Till date
 Max lifestyle MayJuly 2010(Project)

[b][u]JOB DESCRIPTION [/u][/b]:
[b][u][b][u][u]Designation [/u][/u][/b] [/u][/b]: Service Manager
[b][u][b][u][u]Vertical [/u][/u][/b] [/u][/b]: Retail Operations
[b][u][b][u][u]Concept [/u][/u][/b] [/u][/b]: Hyper CITY (Hyper Market)
[b][u][b][u][u]Time Duration [/u][/u][/b] [/u][/b]: December 2010 – Till Date

[b][u][b][u][u]KEY PERFORMANCE INDICATORS [/u][/u][/b] [/u][/b]: 
 Inventory Management – To ensure inventory of the department is under control in terms of Defective, Damages and Shrinkage.
 Sales Management To achieve the revenue and profit targets for the department.
 People Management –To cultivate, promote and maintain company’s culture through team work, collaboration and development of people
 Binning Process – To control demand and supply of the merchandise.
 Shrink Control – Profitability of the Department and Store.
 Customer satisfaction –to solve their quarry and to neutralize their dissatisfaction
 Process owner(REFUND & DCC) to comply by it and to check its functioning is maintained
 Maintaining checkouts –to ensure that there is no queue on checkout to avoid customers dissatisfaction
 CFS updatingcustomer feedback system to update it regularly and regular fallow up to minimize complaints and to resolve the current one
 Proper time to complaints and their updating –to close all the gaps so that in future same complaints does not occur and to close the same with stipulated time frame
 Maintaining plannogram,intactixto avoid ticketing problem and to facilitate customer that they are not confuse about the products and price
 Report Analysis To make operations more smoothen.

[b][u][b][u][u]JOB RESPONSIBILITIES [/u][/u][/b] [/u][/b]:
 To monitor replenishments to ensure correct stocks and mix is present on the floor & in the pipeline to ensure no future stock in.
 To plan category layout & for optimum utilization.
 To supervise daily sales, stock holding & stock ageing for above 60 days & to plan & execute to liquidate the stocks.
 To keep checks on the competitors’ range/Pricing & promotions & to update with the market trends.
 Consistently motivating the team to achieve the sales target by updating them with the sales figure & planning strategies to achieve them.
 Handling a team of more than 30 employees
 Following Plano grams for all Brands according to space allocated.
 Proper productmix of SKU by optimizing space.
 Ensure to give per square fit return for maximum profitability.
 Proper display of merchandize through mannequins.
 Proper communication of offers or schemes through Signage.
 To ensure staff presentation is in line with company preferred standards.
 To manage and motivate the store team to increase sales and ensure efficiency.
 To lead the sales team to provide excellent service through greater product knowledge.
 To upgrade the talent of the store team can create future leaders.
 To ensure customer service training is provided to all store employees.
 To ensure timely review and feedback takes place for all store employees

[b][u][b][u][u](II) Company [/u][/u][/b] [/u][/b]: MAX retail Lifestyle LUCKNOW

[b][u][b][u][u]Project title [/u][/u][/b] [/u][/b]: Sales and inventory management of MAX retail

[b][u][b][u][u]Details [/u][/u][/b] [/u][/b]:
 Worked under department manager in western wear department at MAX.
 Assisted new ideas for visual merchandise at Western wear hence contribution raise by 1% which means contribution increased in store sales by22 to 23 %.
 Suggested ways to reduce shrinkage which was 40 pieces on an average which gone down to 33 pieces.
 Promoted sales at western wear which raise targeted sales 23L to 24.8L per month.
 Learnt how inventory is managed on floor and how to access sales figure to compete.

[b][u][b][u][u]EDUCATION DETAILS [/u][/u][/b] [/u][/b]:
Degree Year Institution Board/
University Specialization 
PGP 200911 Indira Institute of Career Studies Autonomous MARKETING 
PGDBA 200911 Indira Institute of Career Studies A.I.C.T.E FINANCE 
B.COM 200508 
UNIVERSITY OF ALLAHABAD 
UNIVERSITY OF ALLAHABAD B.COM 
HSC 2005 K.V.OLD CANNT,ALLAHABAD C.B.S.E. COMMERCE 
SSC 2003 ARMY SCHOOL,ALLAHABAD C.B.S.E. _

[b][u][b][u][u]Projects and seminars [/u][/u][/b] [/u][/b]: 
 Attended various seminars and lectures on SUCCESS SKILLS.
 Successfully completed an intensive programme on BUSINESS ETIQUETTE AND GROOMING by Mr. MINOCHER PATEL, Founder Director, Ecole Solitaire
 Completed a 250hour comprehensive performancebased Leadership Development

[b][u][b][u][u] Programme by Stratecent Consulting, and have acquired the following skills [/u][/u][/b] [/u][/b]:
 Negotiation Skills
 Problem Solving Skills
 Systems Thinking
 SPIN Selling

[b][u]Extra Curricular Activities [/u][/b]:
 Represented school in Inter Public School Volley ball tournament.
 Participated in various competitions held at school and college level
 Successfully completed Computer Awareness Program army welfare institute.
 Worked as a organizing committee, Talentine in Indira,2009
 Actively participated in Trekking and Parasailing

[b][u][b][u][u]Personal Details [/u][/u][/b] [/u][/b]:
 [b][u][b][u][u]Date of Birth [/u][/u][/b] [/u][/b]: 01/12/1987
[b][u][b][u][u]Marital Status [/u][/u][/b] [/u][/b]: Single
[b][u][b][u][u]Strengths [/u][/u][/b] [/u][/b]: 
 Self Disciplined
 Team player
 Adaptable
 Ability to lead people

[b][u][b][u][u]Languages [/u][/u][/b] [/u][/b]: English and Hindi

[b][u][b][u][u]CURRENT CTC [/u][/u][/b] [/u][/b]:4.51
EXPECTED 3035% GROWTH[/QUOTE]

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