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[QUOTE=ijt.dolora@gmail.com;283325]Dongre Technoquip Pvt Ltd, Thane
[B][U]Company Web page [/U][/B]: [URL]http://www.dquip.com[/URL]

[B][U]Tele Caller [/U][/B]:
[B][U]Responsibilities [/U][/B]:
** Making outbound calls.
** Ability to interact & generate leads via phone.
** Ability to meet or exceed established lead generation target.
** Find out & implement new methods to initiate interaction.
** Keep abreast of whats happening in the website designing & CRM landscape by actively reading through pertinent literature.
[B][U]Requirements [/U][/B]:
[B][U]Age[/U][/B]: 28 or lesser
[B][U]Experience[/U][/B]: 0 to 1 yrs experience would be preferred.
[B][U]Educational Qualifications[/U][/B]: Graduate
[B][U]Detailed Requirements[/U][/B]:
** Outstanding written and verbal communication skills.
** High level of drive, initiative and self-motivation.
** Should love to interact with people and a good listener.
** Avid internet surfer and PC user
** Should know about websites and CRM

[B][U]Customer Support [/U][/B]:
[B][U]Responsibilities [/U][/B]:
** Interacting with clients via. email, web-based systems and telephone to resolve their problems and gather feedback.
** Troubleshooting, resolving all technical issues related to our software and the range of products and services it provisions.
** Identifying any bugs / issues in the software and assisting in their resolution.
** Building strategies to improve efficiency, profitability and quality of service.
** Reviewing existing product / feature documentation; publish documentation in internal knowledge bases.
** Testing & analysis of all products & services.
[B][U]Requirements [/U][/B]:
[B][U]Age[/U][/B]: 27 or lesser.
[B][U]Experience[/U][/B]: 0-2 years in customer service or similar capacity, preferably on an IT platform.
[B][U]Educational Qualifications[/U][/B]: Graduate from any stream. Any engineering, or BSc (IT or computers) preferred.
[B][U]Detailed Requirements[/U][/B]:
** Must be customer-focused, and willing to do whatever it takes to resolve customer issue.
** Strong customer interaction skills and ability to work in a variety of customer situations.
** Outstanding written and verbal communication skills.
** Ability to solve complex problems quickly, inventively and resourcefully.
** Good working knowledge of computers and the Internet; strong ability to develop new skills.
** Should be able to provide project foresight in tracking, interpreting and resolving issues and aiding software implementation.
** Strong attention to detail.
** Avid internet user, with strong inclination towards technology.
** Highly motivated and energetic team player, with excellent interpersonal skills.

Apply through the website...

[B][U]Contact Us [/U][/B]:
Dongre Technoquip Pvt. Ltd.
122, Sahakar Industrial Estate, 
Navghar,, Near Vasai Station, Vasai (East).
Thane, Maharashtra 401203, India[/QUOTE]

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