Dongre Technoquip Pvt Ltd, Thane
Company Web page : http://www.dquip.com

Tele Caller :
Responsibilities :
** Making outbound calls.
** Ability to interact & generate leads via phone.
** Ability to meet or exceed established lead generation target.
** Find out & implement new methods to initiate interaction.
** Keep abreast of whats happening in the website designing & CRM landscape by actively reading through pertinent literature.
Requirements :
Age: 28 or lesser
Experience: 0 to 1 yrs experience would be preferred.
Educational Qualifications: Graduate
Detailed Requirements:
** Outstanding written and verbal communication skills.
** High level of drive, initiative and self-motivation.
** Should love to interact with people and a good listener.
** Avid internet surfer and PC user
** Should know about websites and CRM

Customer Support :
Responsibilities :
** Interacting with clients via. email, web-based systems and telephone to resolve their problems and gather feedback.
** Troubleshooting, resolving all technical issues related to our software and the range of products and services it provisions.
** Identifying any bugs / issues in the software and assisting in their resolution.
** Building strategies to improve efficiency, profitability and quality of service.
** Reviewing existing product / feature documentation; publish documentation in internal knowledge bases.
** Testing & analysis of all products & services.
Requirements :
Age: 27 or lesser.
Experience: 0-2 years in customer service or similar capacity, preferably on an IT platform.
Educational Qualifications: Graduate from any stream. Any engineering, or BSc (IT or computers) preferred.
Detailed Requirements:
** Must be customer-focused, and willing to do whatever it takes to resolve customer issue.
** Strong customer interaction skills and ability to work in a variety of customer situations.
** Outstanding written and verbal communication skills.
** Ability to solve complex problems quickly, inventively and resourcefully.
** Good working knowledge of computers and the Internet; strong ability to develop new skills.
** Should be able to provide project foresight in tracking, interpreting and resolving issues and aiding software implementation.
** Strong attention to detail.
** Avid internet user, with strong inclination towards technology.
** Highly motivated and energetic team player, with excellent interpersonal skills.

Apply through the website...

Contact Us :
Dongre Technoquip Pvt. Ltd.
122, Sahakar Industrial Estate,
Navghar,, Near Vasai Station, Vasai (East).
Thane, Maharashtra 401203, India