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www.gooutsource.com Mumbai : TeleSales Executive
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www.gooutsource.com Mumbai : TeleSales Executive
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[QUOTE=ijt.dolora@gmail.com;282968]GoOutsource, Mumbai [B][U]Company Web Page [/U][/B]: [URL]http://gooutsource.com[/URL] [B][U]Telesales Executive[/U][/B]: [B][U]Job Location[/U][/B]: Mumbai [B][U]Qualifications[/U][/B]: Any Graduate [B][U]Experience[/U][/B]: 0-2 years [B][U]Skills & Responsibilities[/U][/B]: ** Regular process of tele-calling from the given database. ** Generating Leads and Follow ups until maturity, consistent in performance and achieving targets. ** Should be fluent in speaking English. ** Previous experience in Telecalling would be preferred. ** Day Shift operations. ** Good Listening Skills & good convincing skills. ** Personnel having flair for sales. [B][U]Customer Support [/U][/B]: [B][U]Position[/U][/B]: Supervisor Customer Support [B][U]Job Location[/U][/B]: Mumbai [B][U]Qualifications[/U][/B]: Any Graduate, any stream, any specialization [B][U]Experience[/U][/B]: 2-5 years [B][U]Skills & Responsibilities[/U][/B]: ** Gooutsource.com.com hiring for Supervisor/Lead Customer Care Professionals ** Good Communication Skills and listening Skills. ** Managing a team of Customer Support professional ** Managing End to End Customer, Technical Support SLAs, with Reporting. ** Presentations, Monthly and Quarterly project assessments. Track targets and optimize channels for maximum output. ** Interface between customer and Design Support and/or Engineering. ** Establishing and managing multiple Support Channels from ** Inbound/Outbound, Chat, Emails, and Forums& Other Online Channels. ** Monitoring of the production infrastructure and escalation to the system operations team in case of any problems. ** Responsible for Identifying & Implementing Tools & Best practices for End to End 24*7 Customer Support. ** Managing E-commerce operations related to Phishing, Spamming, ** Spoofing issues including risk, compliance, billing, chargeback, fraud investigation, etc. [B][U]Customer Support professional [/U][/B]: (Day Shifts Only) [B][U]Job Location[/U][/B]: Mumbai [B][U]Qualifications[/U][/B]: Any Graduate, any stream, any specialization [B][U]Experience[/U][/B]: 0-3 years [B][U]Skills & Responsibilities[/U][/B]: ** Good Communication Skills. ** An Energetic and soft spoken professional with good listening ability. ** Attending incoming calls, e-mails of customers and resolve or escalates Customer issues appropriately and correctly. ** Identifying issues that impact customers and working out on implementing solutions that helps in satisfied customer base. ** Manage workflow, handle escalations, proactively. ** Participate in business meetings and help develop programs to improve the “support “processes for customers. ** Working Knowledge of any CRM tool or well versed with basics of computers. ** The Key responsibility will be providing Happy Shopping Experience to all Customers of Gooutsource.com. Apply through the website... [B][U]Contact Us [/U][/B]: 43,Jamnadas Industrial Estate Opp. Jawahar Talkies, Dr. R.P.Road, Mulund (West), Mumbai-400 080.[/QUOTE]
