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[QUOTE=Guest;264768]MAYUR VITHA Mumbai – 68. [b][u]Email id [/u][/b]: mayurvitha AT gmail.com. [b][u]OBJECTIVE [/u][/b]: To apply the best of my knowledge and abilities for the healthy performance of the organization and to deliver the right thing the right time with accurate result. [b][u]WORK EXPERIENCE [/u][/b]: 1. HDFC BANK LTD [b][u]Post [/u][/b]: Sales Executive [b][u]Duration [/u][/b]: July 2012 to January 2013. [b][u]Work Profile & Responsibility [/u][/b]: 1. Opening saving a/c & current a/c 2. Cold calling to arrange meetings with potential customers to prospect for new business 3. Maintaining and developing relationships with existing customers in person and via telephone calls 4. Listening to customer requirements and presenting appropriately to make a sale 2.Reliance HR Service Private Limited (Reliance Communication) [b][u]Post [/u][/b]: Customer service exe. [b][u]Duration [/u][/b]: 17 May 2010 to 31 March 2012 [b][u]Work Profile & Responsibility [/u][/b]: - Handle Broadband Fault Portal RJKT CMP. - Achieve MACD (Modifications in Service) implementation within committed SLA. - Responsible for generating periodic MIS on Uptime & SLA - Responsible for the communication of system upgrades and planned events to customers - Customer service – TT generation & resolving customer queries. - Preparing and maintaining various reports on Daily, Weekly and Monthly basis for entire cluster. 3. DISH TV service center [b][u]Post [/u][/b]: Office Assistant [b][u]Duration [/u][/b]: 06 Months [b][u]Work Profile & Responsibility [/u][/b]: - Making Installation Register on daily basis. - Generating sales order & material requisitions. - Inward and outward operation of materials. - Collections and banking of cash, Cheque and DDs. - Handling DTH Complain Portal - Handling Stock Register - Handling walk in customer queries - Co-ordination with technicians & labors. [b][u]ACADEMIC RECORD [/u][/b]: - I have completed my H.S.C with 55.50% from RAMESHBHAI M. CHHAYA BOYS HIGH SCHOOL, RAJKOT in 2004. - I have completed my Graduation with 54.57% from SHREE J. J. KUNDALIYA COMMERCE COLLEGE, RAJKOT in 2007. - I have completed my P.G.D.C.A. with 58.70% from SHREE H. N. SHUKLA COMPUTER & MANAGAMENT COLLEGE, RAJKOT in 2009. [b][u]PERSONAL DETAILS [/u][/b]: [b][u]Name [/u][/b]: : Mayur Kantilal Vitha. [b][u]Date of Birth [/u][/b]: : 20th April 1986. [b][u]Marital Status [/u][/b]: : Single. [b][u]Gender [/u][/b]: Male. [b][u]Languages Known [/u][/b]: English, Hindi & Gujarati. [b][u]Nationality [/u][/b]: Indian [b][u]Hobbies [/u][/b]: Net Surfing, Music. [b][u]EXTRA QULIFICATIONS [/u][/b]: - Certificate Computer Course Of E-Commerce (G.C.V.T.) in I.T.I. Rajkot. - Data Entry Operator Course in I.T.I. Rajkot. [b][u]SKILS & PERSONALITY [/u][/b]: - Independent, responsible and proactive in solving problems. - Ability to work under pressure & extended work schedules. - Ability to work on Customer focuses and Objection handling. - Good command in Desktop software like MS – Office, Internet - Ability to work well with Internal & External clients. - Knowledge of back office work. I assure that the above information is correct to best of my knowledge and if you given a chance to prove myself I would never let myself down. [b][u]Place [/u][/b]: Mumbai [b][u]Date [/u][/b]: Mayur Vitha[/QUOTE]
