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[QUOTE=Guest;262991]CURRICULUM VITAE Remya S. Nair [b][u]E-mail [/u][/b]: rsnair5 AT gmail.com [b][u]CAREER OBJECTIVE [/u][/b]: To secure a challenging and responsible position in a corporate environment, in which initiative, skills, ambitions, commitment to excellence, and educational skills are utilized to their full potential. [b][u]PROFESSIONAL OPERATING PLAN [/u][/b]: - Self-motivated with analytical skills, trouble shooting and problem solving abilities with strong work ethic to make a significant contribution to any organization. - Capable team player and fast learner to achieve comfort level in new environment for streamlining a complex mission. [b][u]ABOUT MYSELF [/u][/b]: - B.E in Computer Science and Engineering from ANNA UNIVERSITY, TAMIL NADU. - Pro-active thinker and foresight to handle eventualities in team. - Ability to motivate and inspire by leadership through dedication, commitment and Innovation. - Fluent in OS, mail services, Languages and Designing. - Sincere and Trust worthy to Management. [b][u]PROFFESIONAL BACKGROUND [/u][/b]: - Worked as a Technical Support Executive for Sony Android Mobiles in Teleperformance,Jaipur for 3 months. [b][u]WORK EXPERIENCE [/u][/b]: - Provided quick, efficient support to business-clients, allowing them to proceed smoothly with their day - Responded to phone calls, mail and email, and in-person cases - Worked closely and effectively with vendors to replace/repair defective hardware and software - Instructed and trained end-users regarding computer literacy - Upgraded software, configured and tested customer phone, analyzed functionality of peripheral appendages - ran routine phone troubleshooting and configuration - trained sales-department staff and helped them help clients select the right product - collected information through client phone calls to identify and report product problems - Serve clients by solving technical problems via phone. - Updating customer details and complaints in Queweb,reporting repair cases in RMS,Creating ticket id’s for customer complaints in RMS. [b][u]CORE COMPETENCE [/u][/b]: - Outstanding analytical, problem-solving, and troubleshooting ability. - Superior communication (oral-written), customer service, and interpersonal skills. - Both independence and team orientation, depending on situation. - MS Office proficiency and tracking-software familiarity. - Ability to multi-task and prioritize effectively. - Poise and patience when dealing with clients. [b][u]WHAT MY EMPLOYERS CAN EXPECT FROM ME [/u][/b]: A person with … - Ability to understand new ideas and technical concepts and convert into meaningful results - Capability to utilize time and resources efficiently. - Leadership charisma, Dynamic team player. - Sense of responsibility, highly inquisitive. - Creative and resourceful skills in communication and collaboration. [b][u]ACADEMIC HISTORY [/u][/b]: [b][u]- B.E(Computer Science and engineering) [/u][/b]: [b][u]Percentage [/u][/b]: 76 [b][u]Institution [/u][/b]: C.S.I Institute of Technology, Thovalai, Kanyakumari.Tamil Nadu [b][u]Duration [/u][/b]: 2007-11 - H.S.E(12th) [b][u]Percentage [/u][/b]: 75 [b][u]Institution [/u][/b]: R.K.D N.S.S Hr. Sec. School, Trivandrum, Kerala. [b][u]Duration [/u][/b]: 2006-07 [b][u]- S.S.L.C [/u][/b]: [b][u]Percentage [/u][/b]: 79 [b][u]Institution [/u][/b]: Cotton Hill Govt. Girls Hr. Sec. School, Trivandrum. [b][u]Duration [/u][/b]: 2004-05 [b][u]CORE PROJECT [/u][/b]: [b][u]Project Title [/u][/b]: Toward Practical Opportunistic Routing With Intra-Session Network Coding For Mesh Networks [b][u]Platform [/u][/b]: Java Eclipse [b][u]Project Theme [/u][/b]: The use of wireless channels presents some unique opportunities that can be exploited to improve the performance. In wireless mesh networks, there are typically multiple paths connecting each source destination pair, hence using some of these paths in parallel can improve performance. [b][u]Advantage [/u][/b]: It is the fast and reliable method to send data to different destinations. [b][u]MY PERSONAL INTEREST AND HOBBIES [/u][/b]: Listening to Music, Browsing, Travelling, and Dancing. [b][u]PERSONAL DETAILS [/u][/b]: [b][u]Date of Birth [/u][/b]: 30/05/1989. [b][u]Marital Status [/u][/b]: Married [b][u]Permanent Address [/u][/b]: Nettayam(p.o),Thiruvananthapuram [b][u]Languages [/u][/b]: Good command in English, Regional Languages Hindi Tamil & Malayalam. I am ready to be called upon and to provide further details in person or by telephone. [b][u]Place [/u][/b]: Bengaluru REMYA.S.NAIR [b][u]Date [/u][/b]:15/01/2013[/QUOTE]
