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[QUOTE=Guest;259157]To, Division Chief, Personnel Management, Human Resource Management Dept. Sir, I would like to introduce myself as, energetic and aspirant with over 18 years of experience in Sales and Service, in along with strong communication skills. I am confident of handling the highest responsibility in the Service & Sales sector. Further, I would like to convey that, I have worked in extreme work pressure environment with least amount of supervision. Hence, given an opportunity to be a part of your esteemed organization, I will assure that, I will be an asset to the organization. Find an attached copy of my resume. Looking forward for your favorable response, I remain. Thanking you. [U][B]Resume[/B][/U] Abdul Hussain Farooqui [B][U]Email [/U][/B]: abdulhussainmtsf AT yahoo.com [B][U]Job Objective [/U][/B]: A suitable position with strong Sales & Service experience organizational and communication skills with over 18 years of experience. [B][U]Personal Information [/U][/B]: Marital Status : Married. Nationality : Indian. Date of Birth : 2nd May 1969. Place of Birth : Hyderabad, India. Religion : Islam. [B][U] Languages Known [/U][/B]: English - Speak, Read & Write. Arabic - Speak Read. Urdu - Speak, Read & Write. [B][U]Professional Training [/U][/B]: Dec. 1995 At your Service Training Conducted by Ford Motor Co. Feb. 2000 Ford Service Advisor Training Conducted by Ford Motor Co. [B][U]Job History [/U][/B]: Dec 2012 –Till Today Mohamed Yousuf Naghi Motors., Jeddah, Saudi Arabia (Dealership of TATA Motors in Kingdom of Saudi Arabia) [B][U]Position Held [/U][/B]: Supervisor Fleet Sales [B][U]Responsibilities [/U][/B]: - Developed and maintained all contracts and designed new businesses for car fleet. - Designed new businesses and collected all management information - Maintained customer relationship to capture repeat business. - Ability to respond to common inquiries or complaints from customers - Ability to handle multi tasks - Developed new and potential business and identified prospective projects/customers. - Ensured to have prospect for new fleet business. - Provided information and specifications. - Developed and maintained a positive, supportive working relationship with each location. - Maintaining Good relation with Sales Executives, Management, Bankers, Financiers, Gentleman who have good influence at sale and sale impact people. - Ability to define problems collects data - Perform vehicle registration, insurance and CHP formalities and documentation regarding induction of new vehicles in existing fleet. - Prepared daily, weekly & monthly sales report - Monthly pending sales report. Aug 2009 –Nov 2012 Mohamed A. Alhamrani & Co. Intertrade Ltd., Jeddah, Saudi Arabia (Dealership of TATA Motors in Kingdom of Saudi Arabia) [B][U][B][U]Position Held [/U][/B] [/U][/B]: Supervisor Service Reception [B][U][B][U]Responsibilities [/U][/B] [/U][/B]: - Providing advice to increase the efficiency of the workflow. - Controlling the losses of the company by negotiating disputes. - Studying the different parts of the vehicle and helping the company participate in the validation study program. - Advising on the service provided to the vehicles to maintain the efficiency of the vehicles and to make sure that the vehicles always have good quality. - Recognizing the principal areas to raise the profit level by controlling the cost of the supplies and also the cost of the vendor. - Earn customer goodwill by providing the best quality repair status. - Act as a friendly knowledgeable consultant listening to customer’s request, giving excellent customer care, there by gaining customer reliance & Loyalty. - Dealing with customers up to their complete level of satisfaction. - Ensure all customers are attended within 5 minutes and try to sell more, work whenever possible. - Assisting business correspondence and other office related works. - Responsible for giving mechanical quotations and assisted sales team members. - Prepared daily, weekly & monthly sales report. - Monthly work in progress report. - Call customers if necessary to obtain authorization for additional necessary work or adjustments in work schedule. - Ensure that customer’s invoices are ready as early as possible to ensure vehicles are collected on time. Jan. 2003 – July 2009 Mohamed A. Alhamrani & Co. Intertrade Ltd., Jeddah, Saudi Arabia (Dealership of TATA Motors in Kingdom of Saudi Arabia) [B][U][B][U]Position Held [/U][/B] [/U][/B]: Supervisor Fleet Sales (One year as Fleet Sales Executive) [B][U][B][U]Responsibilities [/U][/B] [/U][/B]: - Identify Potential business opportunities within the fleet sector - Qualify prospects and build stern relations with them in a professional manner to obtain business - Set-up and maintained customer/client database. - Collate market and customer intelligence - Assist Customers regarding their new vehicular requirements with suitable package in their best interest and within the boundaries set by our company. - Co-ordinate customers in solving their concerns – After Sales Service. - Responsible for all in coming and outgoing documentation. - Solely developed the formats of correspondences and utilized them in daily operations. - Professionally developed the system of Archiving & Excelled in the field of telephone responses and data maintenance. - Arrange appointments and meetings. - Assist the co-staff in performing their duties and act as a bridge between other departments In Processing the work smoothly. 1994 – Dec 2002 Haji Hussain Ali Reza Company Ltd. Al-Ruwais Branch, Jeddah. (Dealership of Mazda, Ford, & KIA in Kingdom of Saudi Arabia) [B][U][B][U]Position Held [/U][/B] [/U][/B]: Supervisor Service Advisor (Two year as Service Advisor) [B][U][B][U]Responsibilities [/U][/B] [/U][/B]: - Create the right impression. - Act as a friendly knowledgeable consultant listening to customer’s request, - Giving excellent customer care, there by gaining customer reliance & Loyalty. - Dealing with customers up to their complete level of satisfaction. - Ensure all customers are attended within 5 minutes and try to sell more, work whenever possible. - Assisting business correspondence and other office related works. - Responsible for giving mechanical quotations and assisted sales team members. - Prepared daily, weekly & monthly sales report. - Monthly work in progress report. - Call customers if necessary to obtain authorization for additional necessary work or adjustments in work schedule. - Ensure that customer’s invoices are ready as early as possible to ensure vehicles are collected on time. [B][U][B][U]Educational Qualification [/U][/B] [/U][/B]: Bachelor of Commerce (B.Com). Osmania University Hyderabad. A.P. India [B][U][B][U] Computer Literacy [/U][/B] [/U][/B]: Knowledge of : Proficient in the use of MS Word Windows, Excel.[/QUOTE]
