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[QUOTE=Guest;250288][B]CURRICULUM VITAE :[/B]
Mr. Chirag R. Shah
[B]E-Mail [/B]: - cj.shah121 AT yahoo.co.in / cj.shah121 AT gmail.com

[B]OBJECTIVE [/B]:
Seeking a position where my 12 years of Experience in Retail Industry and varied abilities will be utilised effectively for the betterment of a Progressive and Dynamic Organization.

[B]PROFESSIONAL EXPERIENCE [/B]:
[B]Jan 2012 – Till Date [/B]: - Sienna – Décor Essentials (Raipur – Chhatisgarh).As Business Development Manager for Bed Linen, Bath Linen and Top of the Bed Merchandise and Exclusive Made-Ups.
The above Organization is a Unit of M.M.D. & Co. (Authorised Distributors for Bombay Dyeing) for Chhatisgarh.

[B]KEY RESPONSIBILITIES [/B]:
- Handling a Team of 17 people.
- PAN India purchasing from suppliers.
- Monitoring FMR on regular intervals to control Floor movements.
- Floor sales and Customer interaction. Handling complaints and queries effctively.
- Monitoring goods received and appropriate VM thereon.
- Changing VM and displays to increase the ASP and liquidation of stock.
- Maintaining Floor discipline and neatness as per the standards.
- Work on customer database to increase walk-ins and maximise sales.
- Conducting staff training sessions for Product Knowledge and Sales.
- Preparation of PI and Stock Replenishment on regular intervals.
- Control on Theft and Damages and maintaining proper records of the same.

[B]July 2009 – Jan 2012 [/B]: - Surprise Home Linen Pvt. Ltd. (Mumbai Suburbs / Mumbai Town) As Floor Manager for Exclusive Made-Ups, Bed Linen, Table Linen and Top of the Bed Merchandise and Seperate NRI Section.

[B]KEY RESPONSIBILITIES [/B]:
- Handling a Team of 8 people.
- Floor sales and Customer interaction.
- Monitoring goods received and deliveries if any.
- Changing VM and displays to increase the ASP and liquidation of stock.
- Stock replenishment at regular intervals.
- Handling separate department of NRI customers and Made-To-Order / Tailor Made Merchandise.
- Building Business Relationship with Architects and Interior Designers.

[B]Jan 2007 – June 2009 [/B]: - Tangent Furniture Pvt. Ltd. (Malad, Worli, Vashi) As Institutional Sales Incharge for Furniture and Artefacts Division with a Huge network of Architects and Interior Designers.

[B]KEY RESPONSIBILITIES [/B]:
- Worked with a Team of 12 People.
- Floor sales and Customer Interaction.
- Periodic furniture display with timely stock replenishment.
- Follow up with Architects and Interior Designers and maintaining Database of all.
- To have a proper check on Registration Process for new Architects and Interior Designers.
- Updating customers and Architects for Fresh Arrivals in the Store.
- Barcoding, Tagging and Furniture deliveries to be taken careof.
- Right merchandise at Right Place and on Right Time on the Floor.
- Special Floor set up at time of Discounts and Festive Seasons.

[B]Jan 2002 – Dec 2006 [/B]: - Lifestyle International Pvt. Ltd – Home Centre (Dubai based Lamdmark Group). As a CSR – Supervisor for Households and Furniture Dept. at Mulund, Lower Parel and Malad Stores.

[B]KEY RESPONSIBILITIES [/B]:
- Worked with and handled a team of 18 people.
- Floor as well as Store set up with appropriate merchandise on Gondolas.
- Keeping records of goods received and despatch.
- Daily basis stock check and replenishment and Backstore set up.
- Ensure the store is kept clean and upto the Industry Standards.
- Observation on monthly records of damages and proper documentation for the same.
- Control on theft and damages.
- To keep a track on Furniture deliveries, Route Plans and Fittings and other Deliveries.
- Floor sales and Customer interaction.
- Handling customer complaints and queries effectively and appropriate action thereon.
- Attending and conducting Staff Training Sessions for Product Knowledge, Sales, Material Handling.
- Setting up individual targets and motivating staffs to increase sales and other Instore activities.
- Changing VM and Displays to increase the ASP and liquidation of stock.
- Monitoring FMR on daily basis to control Floor movements.

[B]EDUCATIONAL QUALIFICATIONS [/B]:
[B]DEGREE YEAR CLASS INSTITUTE :[/B]
M.com 2007 II Mumbai University
B.Com 2003 II Mumbai University
H.S.C. 2000 I Maharashtra Board
S.S.C 1998 II Maharashtra Board

[B]LANGUAGES KNOWN [/B]:
English, Hindi, Marathi, Gujarati, Rajasthani, Marwadi.

[B]PERSONAL INFORMATION [/B]:
[B]Date of Birth [/B]: 08th June, 1980.
[B]Marital Status [/B]: Married.
[B]Nationality [/B]: Indian / Hindu-Jain.
[B]Extra Curricular Activities [/B]: Travelling, Teaching.
[B]DECLARATION [/B]:
I, Mr. Chirag R. Shah hereby declare that the above furnished information is true to the best of my knowledge.

[B]Place [/B]: Thane (Maharashtra).

(Chirag R. Shah)[/QUOTE]

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