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[QUOTE=Guest;247280][B]OBJECTIVE:[/B] To accept all challenges and assignments with responsibility and accomplish them with sincerity by well-coordinated teamwork, eventually achieving the entrusted targets with complete job satisfaction. To pursue an intellectual and challenging career in the good and rapidly expanding company and to work continuously towards increasing my technical skills and professional expertise. [B] Education:[/B] - S.J.V.P AUTONOMOUS COLLEGE, HARIHAR, BSc,(E M CS) JUNE 2009, first class with an aggregate of 60% [B] Technical:[/B] - Languages C, C++, Java. - Databases Knowledge of PL/SQL, Oracle 10g - Operating System Windows –98, 2000, XP, Linux. [B] Areas of interest:[/B] - C Programming. - HTML, Frontpage. - Web Designing. - Java. - Database Administration 1. Inet Frame Technologies, Bangalore. [B]Deployed at [/B]: Oracle India Pvt Ltd, Bangalore [B]Period [/B]: Aug 2010 to till date [B]Designation [/B]: Support Engineer. [B]Roles / Responsibilities [/B]: As a Support Engineer, we are the technical interface to customers and provide 24/7 service to the customer on server issue. - Continuous monitoring of onlinedba & alertdba mail box. - Data entry for new tasks and acknowledge the same to the client through emails/phone calls. - Assigning tasks to resources through TMS (Task Management System) - Managing/Balancing of workload among resources during critical conditions. - Monitoring client instances for health check & creating reports. - Typically interfaces with clients & L2 Support Engineers, Product Managers and internal engineering team. 2. KOCHAR INFOTECH PVT LTD. [B]Period [/B]: Sept 2009 to Aug 2010 [B]Designation [/B]: Technical Support. [B]Roles / Responsibilities [/B]: Worked in Kochar InfoTech Pvt LTD, Kochar is a Service providing company for Aircel Network. My role was to give technical support to the customers regarding the GPRS connection in mobile.[/QUOTE]