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[QUOTE=Guest;239927][B]CURRICULUM VITAE :[/B] VIVEK SARKAR [B]Email [/B]: - VIVEKSARK9893 AT AOL.IN, VIVEKSARK9893 AT GMAIL.com [B]Career Objective [/B]:- To find a position within a dynamic organization and to work in an environment that provides opportunities for professional growth and broad area of responsibilities, where I can use my skills to achieve our common goal. [B]Professional Snapshot [/B]:- A result oriented professional with over 2 Year's Experience in the areas of Tech Support and Customer Service. [B]PROFESSIONAL WORK EXPERIENCE [/B]: [B]Organization [/B]: Worked As A Technical Support Executive At First Source Solution LTD Bhopal . [B]Task [/B]: Attending Technical Call of customers(operation related) For wading Complaint regarding Customer Problem and Taking follow up. [B]Organization [/B]: Worked As A Customer Care Executive At MP Online LTD Bhopal. [B]Task [/B]: Handling calls regarding Online Application available and Closing grievance , logged by Customer . Handling Technical issue with the Service Owner . [B]EDUCATIONAL BACKGROUND [/B]: Bachelor in Commerce Year 2008 From Barkatullah University Bhopal. Passed 10 From M.P Board Passed 12 From M.P Board [B]TECHNICAL KNOWLEDGE [/B]: 1. HCE (HCL Certified Engineer) course from HCL-CDC (A+, N+, CCNA, MCSE, RHCE, S.D.I) 2. Doeacc ‘O’ level . (Provisional Certificate) 3. Pursing PGDCA from MAKHANLAL UNIVERSITY. 4. Pursuing Linux Server Administration. [B]SKILLS [/B]: Excellent customer service skills Excellent in written and oral presentation skills Excellent in organizational skills With excellent knowledge in Microsoft Office Excel, Word and PowerPoint. Attention to detail and the ability to work independently. Organized filing of documents. Ability to learn new applications rapidly. [B]HOBBIES / INTEREST [/B]: Listening To Music. Reading books. Cooking food Surfing Net [B]PERSONAL ATTRIBUTES [/B]: Strong leadership with excellent problem solving skills and decision making capabilities. Possesses excellent communication and interpersonal skills, flexible, result-oriented, self-starter, pro-active, highly motivated and analytical with high level of creativity. Able to work independently and at the same time with the team. [B]PERSONAL PROFILE [/B]: [B]Date of BIRTH [/B]: 28-10-1986 [B]SEX [/B]: Male [B]NATIONALITY [/B]: Indian [B]Marital STATUS [/B]: Single [B]Languages KNOWN [/B]: English, Hindi [B]DECLARATION :[/B] I hereby declare that information provided by me is true to best of my knowledge. [B] PLACE [/B]: - bhopal [B]DATE [/B]: - VIVEK SARKAR[/QUOTE]
