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www.essar.com Group Mumbai : Engagement Manager
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www.essar.com Group Mumbai : Engagement Manager
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[QUOTE=Guest;236713][b]Company Name [/b]: Essar Group [b]Location [/b]: Mumbai [b]Designation [/b]: Engagement Manager http://www.essar.com/ [b]Job Description [/b]: Responsible for exceeding client expectations through superior implementation, delivery and management IT infrastructure solutions. [b]Responsibilities include [/b]: ** Maintain contact and communication with all internal and external stakeholders to ensure conformance with requirements and client/user expectations ** Implement strong client management practices (Performance review, reports and analysis, change requests, risk management and decision tracking) ** Contribute to standard Infrastructure implementation methodologies and management best practices ** Assist internal technical team during technology assessment and proposal phases of the service delivery process, particularly as it relates to deployment approach, timeline and deliverables ** Must have an extensive background and general knowledge of building blocks of IT infrastructure domains (network, systems, security and standard applications) ** Particularly for the Network and Systems domain. ** Engagement manager is responsible for maintaining positive and productive relationship with clients ** Excellent written and verbal communication skills ability to interact with senior leadership ** It is important that to speak with a friendly and assertive manner to benefit reputation of the internal organization ** Ability to multitask, must be able to prioritize activities and maintain focus on key deliverables ** Implement performance management process and governance to ensure services being offered as per contract to the customers ** Must do what is necessary to keep the business engagement operational and profitable while marinating customers satisfaction [b]Skills Required [/b]: Excellent communication skills Having worked in a similar profile for atleast 3-4 years Good hands on experience in domains like IT Network, IT Infra, System admin, etc. Good client engagement skills Please send in your resumes to [email]ranjit.shinde@essar.com[/email]. Job Location is BKC,Mumbai. [b]Contact us [/b]: Essar Group Equinox Business Park (Peninsula Techno Park), Off Bandra Kurla Complex, LBS Marg, Kurla (West) Mumbai 400 070 Maharashtra, India[/QUOTE]
