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[QUOTE=muthukalee;227738]Z2Plus Placement & Security Agency Pvt. Ltd. India : Seeking for Customer Care Executive

[B]Company Name  [/B]: Z2Plus Placement & Security Agency Pvt. Ltd.
[B]Company Location  [/B]: India
[B]Designation (of vacancy)  [/B]: Seeking for Customer Care Executive
[B]Company E-mail ID  [/B]: [EMAIL="z2plusmita@gmail.com"]z2plusmita@gmail.com[/EMAIL] 
[B]Company Website  [/B]: [URL]http://www.z2plus.co.in/current-jobs.htm[/URL]

[B]Job Description, Candidate Profile, Company Profile, Company Address  [/B]:    
[B]Number Of Vacancy      [/B]:     1-50
[B]Job City      [/B]:     Pune
[B]Industry Area      [/B]:     Call Centre/Operations
[B]Key Skills      [/B]:     Communication, Telecalling, Customer Care Executive
[B]Salary (Per Month)      [/B]:     5,000-10,000
[B]
Job Requirement [/B]    :     Maintain Customer focus at all times and respond to customer's enquiries (e-mails phone and fax) using the Best Practice guidelines. 
-> Work within agreed service levels, striving to exceed customer expectations wherever possible. 
-> Exceed productivity standards; such as overall accuracy; maintaining Service Level of Agreement; backlog management of departmental and individual markets and maintaining daily statistic 
-> Take ownership of queries and proactively follow through to resolution. 
-> Ensure all customer's queries are investigated and resolved, escalating issues if appropriate, to the Team Manager
-> Assist Team Manger and management with any special projects assigned and provide backup to team manager when necessary 
-> Maintain advanced working knowledge of all customer service processes for different market segments and communicate discrepancies/ issues to team manager when necessary 
-> Mentoring and developing new staff to meet customer service requirements. Demonstrating willingness to assist team with day to day operations

[B]Address [/B]:- 
Z2Plus placement Consultants
310,C.R.Avenue kolkata-6
03364513143

[B]General Notes  [/B]: 
1) This is a user submitted job / vacancy / career posting.
2) For more details of the company visit the company website. 
3) This is a job posting of Z2Plus Placement & Security Agency Pvt. Ltd., at India for the post of Seeking for Customer Care Executive

[B]More Information about this submission and submitter [/B]:
[B]Submission ID  [/B]: 5953597
[B]Date & Time  [/B]: 18th Aug 2012 1:19 PM (UTC)
[B]IP Address  [/B]: 122.163.49.154
[B]Browser info  [/B]: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.1 (KHTML, like Gecko) Chrome/21.0.1180.79 Safari/537.1
[B]Predicted Country  [/B]: India[/QUOTE]

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