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Handygo Telecom Pvt Ltd Delhi : VAS Marketing
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Handygo Telecom Pvt Ltd Delhi : VAS Marketing
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[QUOTE=Guest;215157]Manoj Singh [b]E mail [/b]:special_manoj AT yahoo.com PROFILE Accented with the latest trends and techniques of the field, having experience in client handling, Value added service, relationship management, revenue collections, query management & after sales service. Worked with MConverge Services Pvt. Ltd, Patna Objective To carve a niche for myself in this immensely competitive world and to give best to excel in my endeavour. Key Performance Area Ability to communicate on various levels with corporate clients mainly operators. Ability to handle multiple corporate clients to get sales and to give services under pressure to meet deadlines and the targets. Ability to analyze market conditions to target customers and penetrate accounts. Ability to develop and present effective sales presentations for new accounts. Exceptionally well organized with a track record that demonstrates self-motivation, creativity and initiative to achieve both personal and corporate goals. WORK EXPERIENCE [b]Present Employer [/b]: [b]Company [/b]: MConverge Services Pvt. Ltd. [b]Period [/b]: March08 to till December 11 [b]Company Profile [/b]: miVAS provides VAS based services to various telecom operators including IDEA, Reliance, Airtel, MTNL etc. The company has its head office at Karol Bagh, New Delhi along with various branches in all over India. Responsibilities Relationship management with key corporate clients mainly with Airtel (East Circles), IDEA (UP WEST Circles) and Reliance (Bihar Circles) and handling service provided to them. Regular interaction with the VAS Managers. Selling the value added product for the company and targeting new acquisitions. Generation of prospects through market research and mapping to increase Revenue. Preparing Flow of Information for the service and giving new directions to make it more user friendly. Coordinating with Technical & Operation bodies of company for New Services. Giving new concepts and services for short code. Increasing the Revenue of SMS & IVR services as per targets set by company Revenue collection and billing query resolutions Retaining existing clients by providing them with utmost gratifying services. To penetrate competitors clients-cold calling and response/service orientation, customization of offers/deals. Keep a tab on competition. Data mining & MIS tracking on performance of the various products. To offer the best of service to the customers. To increase the penetration of VAS services. [b]Handling these Applications [/b]: [b]Charging SMS [/b]: Charging SMS push on the circle basis and depends on the services. [b]Check MIS [/b]: Revenue Analysis [b]Content Remover [/b]: Look the content update for events [b]DB Call logging [/b]: If the problem occur let know the problem to technical guys [b]DB Backup [/b]: DB Backup will be check on regular basis. Run all these below scripts at mention times. Dedications retry Exist user promo Hourly MIS OBD generator Resubscription Ring tone Simple SMS VAS VOS [b]Previous Experience [/b]: [b]Company [/b]: IndiaInfoline Pvt. Ltd. [b]Period [/b]: 10 Months (May07 March08) As a Relationship Manager. [b]Company [/b]: UR WAY PORTFOLIO MANAGEMENT PVT. LTD. [b]Period [/b]: 14 Months (May04 July05) [b]Summer Internship [/b]: Summer Internship Program as DSE in ICICI WEB TRADE Ltd for 4 months. [b]Company name [/b]: ICICIdirect.com (New Delhi) [b]Job Responsibility [/b]: To open Demat account (2006) EDUCATIONAL CREDENTIALS [b]Professional Qualification [/b]: MBA from ICFAI University (2005-2007) Specialization Marketing and Finance BSc. IT from Sikkim Manipal University in year 2000-03 with 1st Div. [b]Academic Qualification [/b]: 10+2 from R.P. College with 1st Div. in 2000. 10th from Patna High School Bihar Board with 2nd Div. in 1998 IT SKILL SET Operating Systems WINDOWS 95, WINDOWS-98, WINDOWS-XP. Programming Languages Knowledge of C++, java RDBMS MS SQL, SQL Server 7.0, Internet Tools HTML, Front Page. [b]Extracurricular Activities [/b]: received consolation prize in intra-college quiz competition. [b]Hobbies [/b]: Traveling, Netsurfing. [b]Strengths [/b]: keen desire for learning. Declaration I hereby declare that all the above mentioned information is correct and true to the best of my knowledge and belief [b]Date [/b]: Location: Patna Manoj Singh[/QUOTE]
