Ask Question / Post resume

Post a reply to the thread: Pan India Food Solution Pvt Ltd Mumbai : F & B Staff Member

Your Message

Your Username:

Notes:-
1) You can copy and paste your full resume in the box below.
2) Or you can ask your question. We try to answer, as far as possible.

Title:

[QUOTE=Guest;206593]Dear Concerned,
I am an asst manager operations in a reputed hospitality chain with experience of 4 yrs
and would like to work as a "FREELANCE HOSPITALITY TRAINER." If an requirement for such profile kindly contact me on below mentioned contact details.
 CURRICULUM VITAE 
[b]NAME  [/b]: TANVI R. BANERJEE
[b]E-MAIL  [/b]: tanvibanerjee AT rediffmail.com 
[b]EDUCATIONAL QUALIFICATIONS [/b]:
COURSE INSTITUTE YEAR MARKS (%)
Bsc In H &HA Institute Of Hotel Management And Catering Technology. Goa. 2006-09 70.10
Diploma In Tourism IGNOU. 2006-09 65.60
H.S.C(12th) Nursee Monjee College, Vile Parle (W), Mumbai. 2005-06 79.33
S.S.C.(10th) Parle Tilak Vidyalaya, Vile Parle (E) , Mumbai. 2003-04 84.93
[b]WORK EXPERIENCE [/b]:
[b]MANCHESTER UNITED CAFÉ BAR [/b]:(23/08/10 Till date)
As an Assistant Cafe Manager (1/07/2011-Till date)
1. Opening duties.
2. Maintaining liaison with head office for IT support, Salaries ,Marketing, Maintenance, Purchase, Staff Hiring etc. 
3. Making Duty roasters and Training plans.
4. Handling Employee satisfaction tracking system
5. Planning of Service Charges and Tips Policy for the staff.
6. Stock up keeping.
7. Closing duties.
As GRM(4 Units)( 01/05/2011 -30/06/2011)
1. Reviewing comment cards and complaints and Mailing to the Guests of all 4 outlets
2. Making Party Packages, Corporate packages and Costing of the same.
3. Preparing MIS reports for guest satisfaction.
4. Handling Management Training program (Training, Schedules, Test Papers, Review.)
5. Business development-Meeting corporate and fixing packages for their company.
As GRE ( 23/08/10 – 30/4/2011)
1. Arranging parties. 
2. Issuing and Analyzing Guest comment cards, Handling guest complaints, 
3. Suggesting new offers to marketing team. 
4. Marketing.(Blast SMS, Flyer designs etc)
 [b]TAJ LND END [/b]: (26/11/09 -25/06/10)
In front office as GSA 
1. Blocking and de blocking rooms, Handling check in and checkout, Cashiering.
2. Handling , Boardroom and guest service desk on VIP Floors.
3. Report handling,
4. Welcoming designated guests traditionally, celebrating birthdays, anniversaries,taking care of guest preferences, handling single lady guest (Guest Relations)
[b]INDUSTRIAL EXPOSURE [/b]: 
1. ITC HOTEL THE MARATHA, MUMBAI, THE LUXURY COLLECTION.
 (MAY 28th, 2007 to OCTOBER 15th, 2007.) 
2. Performed Outdoor Catering Activities in reputed 5 star Properties.
 
 [b]ACHIEVEMENT [/b]:
 1. Earned Many Positive Guest Comments during Industrial Training and tenure in Taj,MUCB.
 2. Nominated for best employee of the month in Taj Lands End.
 3. Nominated for best student of the year in IHM-Goa.
  
[b]HOBBIES [/b]: 
 Singing, Dress Designing, Rangoli, Mehendi, Glass Painting.[/QUOTE]

All times are GMT +5.5. The time now is 03:29 PM.