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[QUOTE=Guest;202715]MAYANK BISHT 
[b]E.Mail  [/b]: mayankbisht839 AT gmail.com 
  
[b]Objective  [/b]: 
 To seek a more challenging and growth oriented assignment & to join an organization where my experience and commitment would benefit us both in the future."
[b]Career Profile  [/b]:
I am a committed 'hands on Person ' to get the Job done. I posses a strong managerial background which covers all aspects of operations such as Financial Management, Forecasting, Budget Preparation, Sales promotion, Accommodation, Food & Beverage, administration. My key responsibility in any organization is Profitability, Cost Controlling, Smooth operations and property maintenance.
[b]Core Competencies [/b]:
- Strategic Planning
- Profit Centre Management.
- Operations Planning & Management.
- Systems Development & Implementation
- Budgeting / Financial Planning
- Customer / Sales Service.
- Business Development
- F & B Operations , Front Office Operations , House keeping. 
- Training and Development
- General Administration
- Client Servicing
- People Management
Employment History
G.M. Operations at Vishranti resort and spa,dehradun (1 october 2010 till date…..)( mahendra singh dhoni marriage venue)
 A four Star Luxury property (20 kms from dehradun - Uttrakhand) having 4 deluxe rooms,1 superior deluxe room,1 junior suite and I master suite, world class Spa, 50 covers multicusine restaurant, ethnic scottish style made bar , play room ,swimming pool, gymnasium & conferencing facility.
[b]Job Profile as General Manager Operations  [/b]:
- Guest Satisfaction
- Effective and profitable operations of resort. 
- Management of budget in coordination with the HODs.
- Monitor the resort and department to ensure that they efficiently and effectively provide needed services to guests while staying within budgetary limits.
- Work closely with the Sales and Marketing department in the area of promotions, special packages, corporate discounts, new accounts etc.
- To Liaise with all Govt Dept to fulfill all legalities.
 Spice hotel and resort (P) Dehradun
 (1st julyt 2007 till 27th sep 2010)
 
 [b]Job Profile as Assistant Manager Operations  [/b]:
- Be available at all times when on duty for guest accessibility.
- To perform as acting General Manager in absence of General manager in regard to day to day operations of resort.
- Monitor and assist front desk during peak check-in and check-out periods to ensure that guest service standards are maintained.
- Active participation and involvement with the Management team in the identification and solving of problem areas and opportunities which improve systems and/or the image of the hotel.
- To ensure that all duties are carried out in line with the Hotel Policy with high standards of personal appearance, personal hygiene, correct uniforms.
- Ensure that guest relations are maintained at the highest possible standard.
- Analyze guest complaints
- Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
PROFESSIONAL TRAINING UNDERTAKEN
- Have successfully completed 20 weeks Industrial Training from Taj Hari Mahal Jodhpur in 2004-2005
Education Bachelors in hotel management from institute of hotel management ,jammu and Kashmir,NCHMCT,PUSA
Language known English, Hindi and Basic French 
AREA OF INTEREST 1) Listening to music
 2) Travelling
 3) Playing basket ball, Cricket,Football[/QUOTE]

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