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[QUOTE=jeraldozee;192861]Jerald Ozee Fernandes
 [b]Email [/b]: jeraldozee AT gmail.com 
A senior Technical Sales and Business Development Professional, delivering solutions above client expectations by evaluating customer requirements, working within company business objectives and ensuring correct understanding of technology.
Constantly seeking to improve business targets by resourceful research into opportunities, effective management of all opportunities and developing excellent client relationships at all levels.
A firm and fair leader, working in a team focused arena and able to provide assistance to junior colleagues. Ensure all procedures are correctly followed to achieve the company and team’s business aims.
KEY ACHIEVEMENTS
- Delivered $5.5 million of sales in a year in the surveying technology industry and proved to be the highest sales professional within the company amongst 12 sales staff.
- Improved the efforts of the sales team by implementing management approved methodology for the sales process and ensuring the correct resource allocated at all times, increasing efficiency.
- Recovered key accounts in excess of 30% of companies’ lost sales activity by adapting strong relationship management through a consultative, solution based approach.
PROFESSIONAL EXPERIENCE
FOSS LLC, Dubai 06/2010 – 05/2011
A leading provider of IT network infrastructure and communications systems throughout the Middle East
Business Development Manager 
[b]Identifying and developing viable commercial business opportunities in line with agreed commercial strategy including the account management of key customers throughout the United Arab Emirates. In addition, identify and develop commercial relationships with strategic partners/suppliers [/b]:
- Created a strong relationship with strategic partners resulting in mutually beneficial opportunity development that would otherwise not have been presented to the Company.
- Provided input into the opportunity development plan and increased the effectiveness of operating within the appropriate company vertical markets.
- Conducted risk and feasibility assessment of opportunities and increased the effectiveness of the team by working on the projects that were more likely to be successful.
- Worked as the strategic focal point for a major project for Abu Dhabi Airport Company increasing the original $500,000 project to over $2m with a high probability of an extension after initial delivery.
- Implemented project performance evaluation techniques on progress at the conceptual stage of ADAC’s proposed projects, gained client confidence in the Company’s competence to deliver.
- Introduced processes to ensure requirements were properly understood subsequently provisioned effective deployment of the team to provide increased standards of proposals.
Westminster International Ltd., Dubai 07/2008 – 06/2010
A leading provider of a diverse range of security, fire and safety solutions.
Business Development Manager
[b]Developed and executed sales of security equipment and systems throughout the Middle East and Asia [/b]:
- Increased my portfolio from 5 to approximately 30 major accounts within a 12 month period.
- Continued to increase the qualified business opportunities within my accounts from $250000 to $15m and won significant projects worth over $2m.
- Prepared solution based presentations aimed at strategically placed non-government companies and government bodies for high value projects.
- Increased the number of companies preferred ‘in-country’ trusted agents; provided support to enable the increase their sales activity and promote the Company’s products and services.
- Marketed the Company effectively and grew business contacts by attending appropriate exhibitions and conferences, ensuring opportunities were followed up and entered on the CRM system.
- Gained commitment from key companies, and ensured Non-Disclosure Agreements were in place to meet strategic targets for partner relationships and establishing win-win scenarios
- Integrated cross-functional sales, marketing and technical activities to develop appropriate sales services and working closely with senior management to market and sell niche solutions.
Sigma Enterprises LLC 03/2004 – 06/2008
Exclusive distributor for SOKKIA Surveying Instruments in the United Arab Emirates (UAE)
Team lead, Key Accounts Management
[b]Rebuilt the key accounts clientele and lead a team of six engineers that involved daily operations of sales, service, technical support and client relationship management [/b]:
- Improved the client base from 8 to 20 for key sales of specific surveying industry technology solutions and from 30 to over 100 for less strategic clients.
- Implementing ‘Building Strategies’ to maintain and develop the major accounts in the municipalities, government departments, major consultants, contractors and subcontractors markets.
- Strong technical, sales and demonstrational capabilities increased client understanding of offerings and increased qualified sales opportunities and actual sales during a period of sustained growth.
- Implemented new sales development plans or changed existing plans dependent on market trends.
- Arranged technical support and training programs for the project teams and End-User
ADCOM, Abu Dhabi 12/2001 – 03/2004
Authorized distributor for GARMIN GPS in the UAE
Technical Sales Engineer
[b]Assisted the setup, service and daily operations of distribution outlet in Abu Dhabi [/b]:
- Inventory management, order management, technical support to the client base, prepare daily sales reports for management and ensured effective cash handling and reconciliation functions. 
- Received and answered customer inquiries and requests regarding products, orders, pricing and other services offered, providing information leading to increased sales.
- Reported defects of equipment and recommended improvements to management, subsequently provided effective feedback to customers resulting in high levels of trust and repeat sales.
SENIOR EDUCATION
Manipal University, Dubai 02/2010 – 02/2012
MBA - Master of Business Administration 
Mangalore University, Karnataka, India 06/1995 – 06/2000
BE - Bachelor of Electrical and Electronics Engineering 
Board of Technical Education, Karnataka, India 06/1992 – 06/1995
DE&CE - Diploma in Electronics and Communication Engineering[/QUOTE]

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