Help
Home
Search the Forum
You are Here :
Forum
Careers
Front office Secretary
VVD & Sons Pvt Ltd Chennai : Front Office Executive
Ask Question / Post resume
Post a reply to the thread:
VVD & Sons Pvt Ltd Chennai : Front Office Executive
Your Message
Your Username:
Click here to log in
Notes:-
1) You can copy and paste your full resume in the box below.
2) Or you can ask your question. We try to answer, as far as possible.
Title:
[QUOTE=Guest;183206]RESUME K . ANANDHI [b]Email [/b]: ananya60 AT yahoo.com ; anandhee AT rediffmail.com [b]EXPERIENCE SUMMARY [/b]: Have over 17 years of experience in the various service industry and have extensive experience in Pharma - Office Administration & Field Force Co-ordination & Event Management. [b]Key Strengths / Competencies [/b]: - Growth focused professional with all around practical and theoretical exposure to various aspects of administrations - Skilled communicator and negotiator - Ability to read people well, establish relationships on a personal level by touching upon areas of their interest and liaise competently - Strong ability and inclination to learn every aspect whichever source possible [b]Aspiration [/b]: Seeking challenging positions in Administration that can develop and utilize my knowledge enhance my skills, motivate my spirits and satisfy my interests. [b]EDUCATIONAL QUALIFICATION [/b]: [b](a) Academic [/b]: B.Com., First Class , from Madras University, . Chennai [b](b) Technical [/b]: Type-writing English Higher Grade Participated in the National Speed Typing Championship in the year 1991 , by Godrej, 65 wpm [b](c ) Software skills [/b]: MS Office , Foxpro [b]PROFESSIONAL EXPERIENCE [/b]: [b]Jan 2009 –till date [/b]: Working in MSD Pharma as Officer Field Services – doing the office administration and co-ordinating with the internal and external customers sales support service to the sales team of South Zone . [b]The key responsibilities & accountabilities include [/b]: Event Management - Responsible for the event management – Right from collecting the best competitive quotes from the star hotels till travel & stay for Local and International Speakers for the Programmes. - Coordinating with HO and ensure for the meeting materials reach the venue in time - Organizing stay arrangements for the Doctors and HO colleagues. - Finalizing programme Agenda’s and providing input to the participants. - Arranging Stay / Travel , Stationery and Policy documents as advised by RBM / SM / ABM - ECA Tracking / Settlement of CME Bills / Follow ups all teams - Collating data as required by head office/ PMT and providing them timely summary before the schedule time - Providing sales support to the Field colleagues and RBMs of South Zone comprising of 12 RBMs i.e Input dispatch , tracking , follow up for the payments for the external customers. - Scrutinizing the stockists applications and Coordinate with supply chain,storage, and flow of finished product through the warehouse - Co-ordinating with Supply chain , Legal, Finance and Compliance for their appointments - Orgainising with C&F and HO and thereby ensuring sufficient stock availability at the distributor level. [b]Business Administration [/b]: - Incharge of Office administration i.e. Payment - Cash / Cheque , Vendors dealing and updating HO on a weekly basis - Liasoning with HO Finance for timely payments to vendors. - Monitoring courier Inward / Outward documents & parcels, Scuritinising the courier bill and other logistics operation - Expenses control on Courier & Telephone by maintaining register - Providing the Payroll Inputs to HO on time - Attending to customer / vendor queries and ensuring queries are resolved in consultation with appropriate authorities at right time by e-mail / telephone / hard copies - Secretarial support to all SMs/RBMs of South zone - Filing & Record keeping for respective business units. Retrieval of documents when asked for. - Ensuring confidentiality of information at ZO. - Response to Customer Queries based on SM’s inputs - Ensure proper storage of samples as per SOP. keeps record of all samples lying in the stores with details of manufacturing and expiry dates. - All promotional inputs such as leaflets, promotional literatures and gifts are stored properly to prevent damage /loss. - Ensures distribution of all material in a timely fashion by bringing it to the notice of RBM/SM - Co-ordinates with finance for reimbursements and HR for full and final settlement of Ex-employees – South Zone - Handling queries of HO on various admin matters pertaining to all teams - Maintenance of all equipment in the office is in good working condition and AMC (Annual Maintenance Contract) is obtained and renewed at reasonable price. From 15.09.2000 – 31.12.2008 - Secretarial Functions of Sales Managers consisting of 2 Business Unit - Maintaining Confidential Files - Self correspondence to field & HO colleagues and VENDORS - Processing Sales data and providing necessary inputs to ZSM - Preparing PowerPoint Slides for the meeting - In charge of travel arrangements & Hotel Accommodation of Field and HO Colleagues - General Office Administration & Front Office - Attending to Internal and external phone calls in a pleasant manner - Processing Leave applications & Maintaining Leave Records of South Zone (4 States) - Indenting for Stationery requirements - Office & Field - Other Responsibilities - Administering back office operations and support for total field activities of Women’s Health Care Division / Speciality Health Care Division , Generating Expenses / Exception Report on the cut off dates , bringing any deviation in the field to ZSM / ZCM’s notice , Preparing the month on month sales - Scrutinize and process L.T.A bills of the Field personnel Women’s Health Care Division. - Directly interact with each Field Staff at several levels – for information gathering, for query resolution and for communication - Co-ordinating with the ASMs for collating the Secondary Sales Data (month on month) & updating the same to H.O. on or before the cut off date - Sending Rolling Plan , Medical , LTA , LWOP statement to H.O. before the cut off dates [b]Company [/b]: Modi Xerox [b]Duration [/b]: May 1999 – 14th September 2000 [b]Location [/b]: Chennai [b]Designation [/b]: Front Office Executive - In charge of Front Office operations - Handling Incoming and Outgoing calls - Maintaining Register for Outgoing STD Calls - Maintaining Register for Incoming & outgoing couriers - Handling part of Service related issues [b]Company [/b]: Alpic Finance Limited [b]Duration [/b]: From May 1995 to April 1999 [b]Location [/b]: Chennai [b]Designation [/b]: Front Office & Customer Support Executive - Handling Front Office Work - In charge of entire back office operations in Fixed Deposit - Data Entry of Applications - Handled Loans, Preclosure of Loans, Premature payment against Deposit etc., - Attending to customer queries promptly [b]OTHER DETAILS [/b]: [b]IT Technology and Systems strengths [/b]: - Thorough understanding of the IT Requirements and needs of the Field force - MIS reporting - Possess Good Working Knowledge in MS Office & PPT Slides [b]Extra Curricular Activities /Achievements [/b]: - Participated in the Inter school Basket Ball tournaments[/QUOTE]
