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[QUOTE=Guest;174650]Divya.K E-mail - Vk21860 AT gmail.com Language Proficiency Tamil,English,Telugu,Hindi Objective - To be associated with an organization that gives me scope to update my knowledge and in accordance with the latest trends to become a Successful Ethical Employee by learning the technical aspects and Company Processes quickly. Education - SSLC (Xth Standard) - Prince Matriculation Higher Secondary School , 2003-2004 ,84 %. - HSC (X11th Standard) - Prince Matriculation Higher Secondary School , 2005-2006, 82 %. - B.E(cse) - G.K.M College of Engineering & Technology , 2006-2010 , 74 %. Technical Expertise [b]Languages [/b]: C, C++, Java, J2EE [b]Scripting Language [/b]: HTML, Java Script,CSS [b]Softwares [/b]: Adobe Photoshop ,Flash, DreamWeaver,Action Script. Area of Interest - Java Programming - Networking Project Details Project # 1 [b]Project Name [/b]: Feature Transformation Of Biometric Templates For Secure Biometric Systems. [b]Environment [/b]: Java [b]Duration [/b]: 6 months. Work Experience [b]Organisation [/b]: TCS E – Serve, Chennai [b]Period [/b]: 20 Th October 2010 – 30 Th April 2011 [b]Designation Held [/b]: Process Associate [b]Process [/b]: SUMMONS AND COMPLAINTS -CITI BANK: [b]- ROLES AND RESPONSIBILITIES [/b]: - Maintaing of Mortgage customer’s data base in Applications. - Processing of Mortgage documents on daily basis. - Verifying the documents and routing it to the respective department once it is processed . - Query handling, relating to Mortgage customer through mail or conference call. - Handling escalation mails relating to Mortgage customer. - Preparation of Weekly & Monthly report on excel related to number of Documents processed by the team and sending the same to the management. - Stabilization of Process by creating SOP and through efficient knowledge transfer. - Training to New Joinees [b]Organisation [/b]: Water Today pvt ltd (part time) [b]Period [/b]: July 4th – Till date [b]Designation Held [/b]: Customer support Representative [b]Process [/b]: Tele sales Acheivements - Won Star of the month in my previous job and was a good performer. - Have got appreciation from Hod &Principal for my good academic scores in college. - Have got certification from Hcl for java. - Acted as Class Representative in College as well as in Skl. - Won prizes in College Competitions . Co-curricular Activities - Participated in XTROFIESTA 10, a National Level Technical Symposium held at Hindustan Institute of Technology & Science Chennai. - Attended Cargo Marketing project in Excel, National Aviation Company of India Ltd (Air India), Chennai Strength - Excellent team player with good communication skills, self – motivated, proactive and highly task oriented with good interaction skills.[/QUOTE]
