www.dlf.in Ltd chennai : Customer Service

[muthukalee]

DLF ltd chennai : Customer Service
dlf.in

Designation : Manager - Customer Service

Job Description :
- Dealing with entire after sales activities related to allotments, agreements, loans, nominations, cancellations, correspondence, and possession of properties.
- Interacting with customers through e-mail, phones, letters etc. at various stages.
- Guiding effective mortgage process for properties under lien.
- Interacting with customers to ensure timely collection of dues.
- Dealing with Mutation cases
- Interaction with other departments for resolving customer related matters.
- Interacting with customers for regular customer feedback and updation of customer account.

Desired Profile :
- Excellent Soft Skills
- Excellent Communication Skills
- Excellent Leadership Qualities

About us :
DLF Limited is India's largest real estate company in terms of revenues, earnings, market capitalisation and developable area. It has a 63-year track record of sustained growth, customer satisfaction, and innovation. The company has approximately 240 msf of completed development and 432 msf of planned projects. While the company initially started as an NCR-focused real estate player, over the years, it has expanded its development operations across the country and has significant presence in almost all important cities in India.
DLF is the only company in India in the Consumer validated category from the real estate sector to have been awarded -Superbrand ranking-.
It was also conferred the Best Global Developer Award for 2009 by Euromoney magazine at Euromoney’s Fifth Annual Real Estate Awards - the most prestigious awards in global real estate.

Contact us :
Corporate Office
DLF Centre
Sansad Marg,
New Delhi- 110001,
Tel : 91-11-42102030
Website : www.dlf.in

[karanss]

sir, i want to join in dlf company. now i am fresher.because i think my carrier start from brand company.

[Guest]

sir i completed b.e ece in 2010 may with an aggregate of 82%.please inform me is there any job vacancy in DLF ltd chennai

[Guest]

hello sir,
I should complete my B.E (civil) current acadamic year in 85 %. I have more interest to join DLF . pls inform any jobs in DLF.
Thank you

[Guest]

can u plz tl any php jobs in DLF IT park or TIDEL park in chennai

[Guest]

S.KAMAKSHI DEVI
Kamashidevi01 AT gmail.com
Objective :

Seeking for an opportunity to work in a Constant Learning environment along with team working, to improve my knowledge and to gain experience for future Responsibilities.
EDUCATIONAL QUALIFICATION
B B.A computer Application (TNOU University).
COMPUTER SKILLS

D.C.A (Diploma in Computer Applications),
D.T.P (Desktop Publishing)
TECHNICAL QUALIFICTIONS
Knowledge of English Typewriting in (Lower)
WORK EXPERIENCE
Company Name : ADYAR SILVERLINE NETWORK, CHENNAI.
Authorized representative of Airtel.
Position : Customer Care Executive
Tenure : Oct’04 – Dec’08
Nature of Work
- Handling Customer Queries
- Retention of PD and TD customers
- Sending Daily Walk-in report to HO
- Keeping track of Daily sales report to Channel Sales Manager
- Posting all the bill related waiver
- Raising SR and close looping
- And reducing churn
- To understand customers needs and giving them comfort
- Servicing all complaints or issues within SLA (Service level Agreement)
- Servicing prepaid customers in terms of New Activation and Recharging
WORK EXPERIENCE
Company Name : Versare Credit Solutions.
Authorized representative of Airtel.
Position : Customer Accounting Dept
Tenure : Jan’09 – Jan’10
Nature of Work
- Handling Customer cheque bounce details
- Processing ECS request
- Handling SI transfer request
- Keeping track of Daily cheque bounce and non - payment details
- Posting all the bill related waiver
- Handling all Chennai &Rotn Airtel showrooms cash complaints and close looping.
WORK EXPERIENCE
Company Name : Cruix Management
An associate of Idea Cellular Ltd.
Dept : Customer Service Delivery – MIS Executive
Tenure : Feb’10 – Sep’10
Nature of Work
- Handling Customer cheque bounce details
- Daily payment posting MIS
- Daily collection MIS
- Daily, Weekly &Monthly Reports.
WORK EXPERIENCE
Company Name : Sugesan Transport Pvt LTd

Dept : Admin Executive
Tenure : Sep’10 – Till date
Nature of Work
- Taking care of Credit cards bills & monthly bills
- Monthly salary voucher
- Service Tax Files & Returns
- Maintain Monthly vouchers
- Reconcile the bank Statement
PERSONAL SKILLS
- Good & Quick interaction with others.
- Hard working person
- Good in work
- Efficient teamwork

[Guest]

Divya.K
E-mail - Vk21860 AT gmail.com
Language Proficiency
Tamil,English,Telugu,Hindi
Objective
- To be associated with an organization that gives me scope to update my knowledge and in accordance with the latest trends to become a Successful Ethical Employee by learning the technical aspects and Company Processes quickly.
Education
- SSLC (Xth Standard) - Prince Matriculation Higher Secondary School , 2003-2004 ,84 %.
- HSC (X11th Standard) - Prince Matriculation Higher Secondary School , 2005-2006, 82 %.
- B.E(cse) - G.K.M College of Engineering & Technology , 2006-2010 , 74 %.

Technical Expertise
Languages : C, C++, Java, J2EE
Scripting Language : HTML, Java Script,CSS
Softwares : Adobe Photoshop ,Flash,
DreamWeaver,Action Script.
Area of Interest
- Java Programming
- Networking

Project Details
Project # 1
Project Name : Feature Transformation Of Biometric Templates For Secure Biometric Systems.
Environment : Java
Duration : 6 months.
Work Experience
Organisation : TCS E – Serve, Chennai
Period : 20 Th October 2010 – 30 Th April 2011
Designation Held : Process Associate
Process : SUMMONS AND COMPLAINTS -CITI BANK:
- ROLES AND RESPONSIBILITIES :
- Maintaing of Mortgage customer’s data base in Applications.
- Processing of Mortgage documents on daily basis.
- Verifying the documents and routing it to the respective department once it is processed .
- Query handling, relating to Mortgage customer through mail or conference call.
- Handling escalation mails relating to Mortgage customer.
- Preparation of Weekly & Monthly report on excel related to number of Documents processed by the team and sending the same to the management.
- Stabilization of Process by creating SOP and through efficient knowledge transfer.
- Training to New Joinees
Organisation : Water Today pvt ltd (part time)
Period : July 4th – Till date
Designation Held : Customer support Representative
Process : Tele sales
Acheivements
- Won Star of the month in my previous job and was a good performer.
- Have got appreciation from Hod &Principal for my good academic scores in college.
- Have got certification from Hcl for java.
- Acted as Class Representative in College as well as in Skl.
- Won prizes in College Competitions .
Co-curricular Activities
- Participated in XTROFIESTA 10, a National Level Technical Symposium held at Hindustan Institute of Technology & Science Chennai.
- Attended Cargo Marketing project in Excel, National Aviation Company of India Ltd (Air India), Chennai
Strength
- Excellent team player with good communication skills, self – motivated, proactive and highly
task oriented with good interaction skills.