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Hostess : Al Bustan Rotana, Dubai
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Hostess : Al Bustan Rotana, Dubai
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[QUOTE=Guest;173201]CURRICULUM VITAE Objective * Manage a clean safe and pleasant environment for guest and colleagues whilst ensuring resources are effectively co-ordinated. * Effective communication with subordinate. Constant training of good Guest service. * Built team sprit at all times for positive working attitude. * Achieve set targets , live up to the Management expectation. * Responsible for ensuring the smooth operation of Housekeeping Function, As well as maintain of high service standards. Full Name Mohammed Jahir Ullah E mail Address jahir_ullah AT yahoo.com Educational Passed B.A. (Bachelor of Arts) Qualifications Shahid Shorawardi College, Dhaka , Bangladesh. Computer Knowledge – Microsoft word, Excel and Fidelio Additional Qualification – Having Kuwaiti Driving License . Other Certificates Awarded * Pre opening of Ritz Hotel Kuwait Year 2000 * Pre opening of Le Meridien Tower Kuwait Year 2004 * Successfully Completed Train the Trainers Workshop ( Le Meridien Kuwait) Conducted by Mr. Steven Hicks (Training Manager Le Meridien Kuwait) * Successfully Completed Commitment to Excellence Training Program Conducted by Mr. George Rooff ( Training Manager Le Meridien Kuwait) Career Profile. [b]From Oct. 2010 to till date [/b]: The Palms Beach Hotel (5 star Hotel with 128 Room , 4 F& B outlets and Banquet facilities upto 1000 Pax) [b]Position [/b]: Executive Housekeeper I joined The Palms Beach Hotel & Spa as an Executive Housekeeper , I am handling team member of 40 including Flower shop ,since hotel doesn’t have in-house Laundry we are dealing with out source Laundry and I myself direct responsible to ensure appropriate laundry service to our in-house guests , staffs and entire housekeeping and Beach club linens . .Training staffs according to The palm beach Hotel policies and procedures is one of my major role apart from my operation. Apart from the housekeeping operation I do work as Duty Manager and act according to the requirement by applying hotel policies and procedures . [b]From June 2006 to Sept 2010 [/b]: AAA Housing Company –Kuwait ( Hotel rooms & Apartments ) [b]Position [/b]: Houskeeping Manager ( Over 1500 fully furnished and equipped luxury hotel apartments with daily housekeeping service .I used to handle member of 76 HK team ,following up Daily cleaning operation of all internal and external areas of all properties including any type of maintenance failures .Prepare guest apartment ensure proper standards of cleanliness , rectifying all types of maintenance failures in co-ordination with Maintenance Department. And make sure assets are up to standard . [b]From 2004 to March 2006 [/b]: Asst. Executive Housekeeper Le Meridien Tower Kuwait Kuwait City [b]From 2004 Jan to Nov. 2004 [/b]: Senior Housekeeping Supervisor Le Meridien Kuwit. Bneid Al Gar [b]From 2000 March to [/b]: Housekeeping Supervisor ( In charge ) 2003 Dec. Ritz Hotel ( Boutique)- Kuwait [b]From 1998 Feb. to [/b]: Floor Supervisor 2000 Feb Safir International Hotel –Kuwait 1992 July to 1995 Room Attendant Hotel Simon ( Beach ) Cox's Bazaar –Bangladesh. Responsibilities in Carrying out duties 1 . Attend Daily Departmental meeting. 2 . Conduct daily briefing for all staffs 3 . Supervising the standard operating procedures for the maintenance and cleanliness in rooms / public areas. 4 . Supervising assisting in the rooms / public areas set up following refurbishment . 5 . Complying with manning guide , Interviewing & Selecting applicants , motivating The team. 6 . Organizing and supervising staff to achieve agreed standards on the S.O.P. 7 . Ensuring that the allocation of duties to the staff in a correct way and maintaining the Staff rosters according to job needs . 8 . Ensuring the induction and motivation of staff as a team . 9 . Carrying out the record training according to the continuous appraisal and training System. 10 .Determine uniform and equipments , keeping sufficient par stock items. 11 . Dealing with guests. 12 . Carrying out all other occasional duties related to the job as requested.[/QUOTE]
