Hostess : Al Bustan Rotana, Dubai

[Mohammad Sajid]

Job: Hostess - Al Bustan Rotana, Dubai
EmployerROTANA HOTELS - Khalidiya Palace Rayhaan
Posted 24 Sep 2010
Reference 742
Location United Arab Emirates
Job Title Waiting Staff
Employer TypeHotel
PositionHostess - Al Bustan Rotana, Dubai
Salarynot specified

Job description
Position - Hostess
Department - Food & Beverage
Hotel/Office - Al Bustan Rotana, Dubai
Preferred Language(s) - Tagalog
We are currently looking for young, dynamic, self motivated female Food & Beverage professionals who want to move their careers forward.

As a Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:

•Offer consistently professional, friendly, warm and engaging service
•Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact
•Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
•Set up the outlet prior to the business hours along with the service team
•Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
•Observe the cleanliness and maintenance of the outlet and the entrance area
•Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact
•Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests
•Contribute in setting up the outlets database
•Reassure the guests' satisfaction upon their departure
You will have ideally a diploma / degree in hospitality with preferable previous experiences in the Food & Beverage Department within a hotel. You will deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage.

The ideal candidate will be service orientated and strive to exceed the expectations of our guests at every turn. You are enthusiastic and committed with good interpersonal skills and a positive attitude and a great smile, be smart in appearance and well groomed, while possessing following additional competencies:

•Enthusiastic, courteous & helpful to colleagues & customers
•Good understanding of the hotel business
•Recognizing differences
•Adaptability & integrity
•Responsible with the willingness to overtake ownership
•Eager to learn & progress

Apply For This Job:
http://www.catererglobal.com/job/103...n-rotana-dubai

[Guest-IJT]

Name : simi mariam john
Email : mariam_simi AT yahoo.com
Designation / Skillset : food and beverage analyst
iam a post graduate in food science and quality control. in this course i studied about all analysis tests of all foods including chemical, organoleptic , physical,and microbiological analysis. i wish to become a part of a food and beverage industry.

Resume :

Objective :
Seeking a well- defined position to utilize my skills and abilities to be unique in the industry that offers growth for my abilities.
Academic Record :
- Msc Food Science &Quality Control, from St.Marys college, Thiruvalla; under M.G University Kottayam during 2010-2011.
- Bsc Food Science &Quality Control From B.C.M College Kottayam, M.G University, Kottayam ,Kerala with 79% aggregate, during 2006-2009.
- HSC [Kerala] from S.N.V. Hr Sec School, Angadical, Kerala with 75%aggregate, during 2005-2006.
- SSLC [State Board of Secondary Education] from St Anne’s Girls Hr Sec School, with 75%aggregate, during 2003-2004.
Training & project experiences :
- In plant Training in K.R Bakers Ernakulam,Kerala [1 Month].
- In Plant Training in Mother Diary Bangalore [1 Month].
- Project in Coco Cola, Chennai[1 Month]
- Project in Milma Dairy,Pathanamthitta,Kerala[2 Month]
Certificates
1. Certificate of HACCP training
2. Certificate of training in Food Quality Laboratory & Reasearch Centre, Cochin.
3. Certificate of project in Hindustan Coca Cola Beverages Private Limited, Chennai
4. Certificate of training in Mother Dairy, Bangalore
5. Certificate of project in Milma Dairy, Kerala
6. Participation certificate for State level Seminar conducted by Coconut Development Board, Cochin.
7. Participation certificate for National level Seminar on Awareness &Advances on Molecular Tools in Life Science Research.
Hobbies :
- Like to listen Music.
- Playing Badminton.
- Painting

Declaration :
I hereby declare that the above-mentioned particulars are true & genuine and are as per the Certification.

Place : Chandanapally (Simi Mariam John)
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4395071
Date & Time : 21st Jul 2011 3:45 AM (UTC)
IP Address : 49.15.177.124
Browser Info : Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; Tablet PC 2.0)
Predicted Country []: --

[Guest]

CURRICULUM VITAE
Objective * Manage a clean safe and pleasant environment for guest and colleagues
whilst ensuring resources are effectively co-ordinated.
* Effective communication with subordinate. Constant training of good
Guest service.

* Built team sprit at all times for positive working attitude.
* Achieve set targets , live up to the Management expectation.
* Responsible for ensuring the smooth operation of Housekeeping
Function, As well as maintain of high service standards.
Full Name Mohammed Jahir Ullah
E mail Address jahir_ullah AT yahoo.com
Educational Passed B.A. (Bachelor of Arts)
Qualifications Shahid Shorawardi College, Dhaka , Bangladesh.
Computer Knowledge – Microsoft word, Excel and Fidelio
Additional Qualification – Having Kuwaiti Driving License .
Other Certificates Awarded
* Pre opening of Ritz Hotel Kuwait Year 2000
* Pre opening of Le Meridien Tower Kuwait Year 2004
* Successfully Completed Train the Trainers Workshop ( Le Meridien Kuwait)
Conducted by Mr. Steven Hicks (Training Manager Le Meridien Kuwait)
* Successfully Completed Commitment to Excellence Training Program
Conducted by Mr. George Rooff ( Training Manager Le Meridien Kuwait)
Career Profile.
From Oct. 2010 to till date : The Palms Beach Hotel
(5 star Hotel with 128 Room , 4 F& B outlets and
Banquet facilities upto 1000 Pax)

Position : Executive Housekeeper
I joined The Palms Beach Hotel & Spa as an Executive Housekeeper , I am handling team member of 40 including Flower shop ,since hotel doesn’t have in-house Laundry we are dealing with out source Laundry and I myself direct responsible to ensure appropriate laundry service to our in-house guests , staffs and entire housekeeping and Beach club linens . .Training staffs according to The palm beach Hotel policies and procedures is one of my major role apart from my operation.
Apart from the housekeeping operation I do work as Duty Manager and act according to the requirement by applying hotel policies and procedures .
From June 2006 to Sept 2010 : AAA Housing Company –Kuwait
( Hotel rooms & Apartments )
Position : Houskeeping Manager
( Over 1500 fully furnished and equipped luxury hotel apartments with daily housekeeping service .I used to handle member of 76 HK team ,following up
Daily cleaning operation of all internal and external areas of all properties including any type of maintenance failures .Prepare guest apartment ensure proper standards of cleanliness , rectifying all types of maintenance failures in co-ordination with Maintenance Department. And make sure assets are up to standard .

From 2004 to March 2006 : Asst. Executive Housekeeper
Le Meridien Tower Kuwait
Kuwait City
From 2004 Jan to Nov. 2004 : Senior Housekeeping Supervisor
Le Meridien Kuwit.
Bneid Al Gar
From 2000 March to : Housekeeping Supervisor ( In charge )
2003 Dec. Ritz Hotel ( Boutique)- Kuwait
From 1998 Feb. to : Floor Supervisor
2000 Feb Safir International Hotel –Kuwait
1992 July to 1995 Room Attendant
Hotel Simon ( Beach ) Cox's Bazaar –Bangladesh.
Responsibilities in Carrying out duties
1 . Attend Daily Departmental meeting.
2 . Conduct daily briefing for all staffs
3 . Supervising the standard operating procedures for the maintenance and cleanliness in rooms / public areas.
4 . Supervising assisting in the rooms / public areas set up following refurbishment .
5 . Complying with manning guide , Interviewing & Selecting applicants , motivating
The team.
6 . Organizing and supervising staff to achieve agreed standards on the S.O.P.
7 . Ensuring that the allocation of duties to the staff in a correct way and maintaining
the Staff rosters according to job needs .

8 . Ensuring the induction and motivation of staff as a team .
9 . Carrying out the record training according to the continuous appraisal and training
System.
10 .Determine uniform and equipments , keeping sufficient par stock items.
11 . Dealing with guests.
12 . Carrying out all other occasional duties related to the job as requested.