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[QUOTE=Guest;169831]Anil K
[b]Email [/b]: rianlina AT gmail.com 
Professional Experience 
[b]Designation [/b]: Faculty (Business Communication) Web Developer & Content Writer
[b]Organization [/b]: Amirta Viswa Vidyapeetham, Kasavanahalli, Bangalore, Karnataka, India.
[b]Duration [/b]: April 04, 2011 – November 01, 2011 
- Faculty of English Language (Verbal Logic & Business Communication) Phonetics & Pronunciations. 
- Reporter - Content Writer and web service in charge for [url]www.amrita.blr.edu[/url]. 
- Accomplishing regular classroom debates to raise the student’s interests and understandings of the subject. 
[b]Type of work [/b]: 
- Teaching Business Communication.
- Web site maintenance, update and content writing.
- Co-ordinating the press, club activities. Magazines.
[b]Designation [/b]: Branch Manager
[b]Organization [/b]: VKC Credit & Forex Services Pvt. Ltd., Technopark, Trivandrum, Kerala, India.
[b]Duration [/b]: January 04, 2010 to January 04, 2011 
- Responsible for providing administrative support to customer service team, also responsible for Day to day activities & Profitability of two Foreign Exchange Branches. 
- In 2010, established 3 successful partnerships with major corporations, which increased revenues up to $.60 million per month. 
- Responsible for the essential recruitment and guidance programs. Leadership, direction and management of 15 sales and customer service employees.
[b]Type of work [/b]: 
- Responsible for managing and tracking customer service to properly align with sales teams improving communications and reducing time also monitored on non-sales related administrative activities.
- Maintained yearly sales budgets, and organized advertising campaigns locally.
- Management of promotional activities such as trade shows, literature and brochures.
- Created sales campaign that enabled ties with 8 new corporate clients. 
- Responsible for handling and solving customer support issues via calls and mails.
[b]Designation [/b]: Deputy Manager
[b]Organization [/b]: M/s IndusInd Bank Ltd, Malappuram, Kerala, India.
[b]Duration [/b]: to October 01, 2008 to December 20, 2009 
- Driving revenue growth through the development and management of the sales desk specialist who will make proactive sales calls (phone, e-mail, and mailings) on a daily basis with existing financial advisors to strengthen relationships & identify opportunities to establish relationships with new Financial Advisors. 
- Monitor & Trained 02 customer service executives and 08 Relationship Officers created training material which is being used by the company to train entry-level sales people. 
- Created sales campaign and fund-raisers, which enabled ties with 6 new corporate clients. 
[b]Type of work [/b]: 
- Trained and motivated of 20 full-time and part-time employees. Assisted the Branch manager in organizing advertising campaigns locally. 
- Responsible for ongoing development and delivery of sales and product training in conjunction with the product development group.
- Sold all financial bank products, such as insurance's, annuities, savings and loans (private and real estate) to private clients.
[b]Designation [/b]: Relationship Manager (Asst. Manager)
[b]Organization [/b]: M/s Centurion Bank of Punjab, Trivandrum, Kerala, India.
[b]Duration [/b]: July 01, 2006 - September 26, 2008 
- Handled the tasks of opening new saving accounts. Increased business through networking and building new client relationships. Maximized customer satisfaction with quality service
- Learn, know and be able to present all products. Provide the team with sales tools and techniques to achieve their goals
[b]Type of work [/b]: 
- Maintained and managed work flow of 05 fellow employees. 
- Assisted the Investment manager in organizing advertising campaigns locally. 
- Sold all financial bank products, such as insurance's, annuities, securities and savings and loans (private and real estate) to private clients. Achieved individual revenue target for that branch.
[b]Designation [/b]: Branch Manager
[b]Organization [/b]: VKC Credit & Forex Services Pvt. Ltd., Trivandrum, Kerala, India.
[b]Duration [/b]: April 09, 2001 to July 15, 2006 
- Worked as the in charge of budget planning management with the responsibility to develop potential relations as well as new businesses.
- Responsible involve utilizing the cash register to complete customer transactions, handling customer refunds and exchanges, resolving customer complaints, count and balance money, prepare deposits, ensure that deliveries and shipments are properly processed.
- Achieved revenue targets two branches Trivandrum & Kovalam. Handled a team of 15 Members including 1 Branch In Charge. 
[b]Type of work [/b]: 
- Responsible for the essential recruitment and guidance programs. Leadership, direction and management of 15 sales and customer service employees.
- Generated new accounts for replacing the misplaced business with the proper maintenance regarding essential profitability.
- Management of promotional activities such as trade shows, literature and brochures.
- Responsible for handling and solving customer support issues via calls and mails
[b]Designation [/b]: Executive Assistant
[b]Organization [/b]: Weizmann Forex. Ltd., Trivandrum, Kerala, India.
[b]Duration [/b]: October 1998 to March 31, 2001 
- Four years of strong inside/outside sales and Marketing Experience of Foreign Exchange in Trivandurm & Kollam Dists of Kerala.
- Passion for gaining personal relationships with clients.
- Appointing Western Union Sub Agents for Weizmann Forex.
- Pick up and Delivery of Foreign Exchanges from Banks, Corporates. 
[b]Type of work [/b]: 
- 80% Travel oriented Profile. 
- Hard core marketing of financial products like Foreign Exchange & Western Union
Academic qualifications 
Graduation in BA (English) from Calicut University, Kerala, India.
Computer skills
i. Diploma in Computer Applications from LNCA Ottapalam, Kerala. 
ii. eCommerce Certification on Computers from Asset International, Trivandrum, Kerala, 
iii. Ms Word, Excel, PowerPoint, Outlook Express.
iv. PageMaker, Photoshop, CorelDraw, Multimedia.
v. Ms FrontPage, Dream Weaver.
vi. Online Accounting Packages.
Achievements
- Achieved the goal of increase in sales from 26% to 80% of overall company revenue during the period of 2010-11.
- Awarded the best performer for 2007 in Centurion Bank of Punjab.
- Occasionally acted as Invigilator for British Council of India.
Extra Curricular Activities & Hobbies
Pranic Healing, Travelling, Music, Meeting New People, Reading, Learning Languages.
Language Proficiency
English, Hindi, Malayalam (Read, Write, Speak)[/QUOTE]

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