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Sewara Hospitality & Development Delhi : Captain
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Sewara Hospitality & Development Delhi : Captain
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[QUOTE=Guest;165063]PALLABI CHAKRABORTY [b]E-Mail [/b]: pallabi.chak9 AT gmail.com ---------------------------------------------------------------------------------------------------------------- [b]OBJECTIVE [/b]: Seek to adopt challenges at a workplace where I could visualize myself operating at suitable level as HR personnel while utilizing my core competencies maximally & to synergize these with the objectives of the organization so as to strike a perfect balance between employer’s expectations & personal job satisfaction through performance-based-growth. PROFESSIONAL SYNOPSIS Astute & result-orient Professional with rich and diverse experience, covering a wide spectrum of management functions, pertaining to Customer Servicing, Administration and Operations. Self-motivated & systematic, with strong work ethic & commitment to offer quality service, constantly striving for improvement coupled with excellent administrative aptitude with an eye for detail and advanced analytical faculties in formulating & implementing innovative strategies to generate desired resonance in the market. Articulate communicator, with superb problem-solving & multi-tasking abilities along with a proven knack in Improvement Analysis, Customer Handling & Retention . Demonstrated acumen in handling administrative/ operational tasks & possess excellent people management & Resource Mgmt/ Optimization abilities; thrive on challenges while working effectively with all levels of management. Well-accented with the latest trends & techniques of the field, having strong technical proficiency & an inborn quantitative aptitude. Fully conversant with INTERNET Environment. Competent, resourceful & versatile, with superlative leadership qualities, excellent interpersonal skills & high levels of adaptability. [b]AREAS OF EXPERTISE [/b]: Customer Service Management / Operations Management / General Administration & HR - Retail Operations ORGANISATIONAL DETAILS Professional Experience ELITE FRAGRANCE [ MINNEAPOLIS ST. PAUL USA] [b]COMPANY PROFILE [/b]: ELITE FRAGRANCEIS A FAMOUS PERFUME STORE HAVING OUTLETS IN MINNEAPOLIS, DOWNTOWN , EDENPIERRE MALL AND RIDGEDELE MALL. [b]Key Responsibilities [/b]: Developed and executed sales targets for the counter staff and assisted them in meeting and achieving the set targets within time. Oversaw the entire Administration, responsibly handled the Sales, Cash & Credit transactions, Stock, and Customer Service at the Store. Accountable for various administrative functions including preparation of daily sales reports, daily entries of opening stock, receipt/, daily sales, closing stock, submission of credit card charge slip, preparing petty cash statements, maintained employee register for tracking leave, attendance and absenteeism. Monitored and analysed monthly sales statements which indicates the buying behaviour of customers and ensured finalization of yearly sales target. CALENDAR CLUB [RODGEDALE MALL St Paul MINNEAPOLIS MINNEASOTA USA] [b]Key Responsibilities [/b]: Handled Customers , Staff, and Cash Counter [b]ST. MARY SCHOOL [/b]: WORKED AS ADMINISTRATION OFFICER [b]Key Responsibilities [/b]: Handle the entire gamut of school operations including transports facilitation, t, administration as well as recruitment of the teachers/ staff. Handle & solve the grievances/ problems of the parents if they are facing any problem in the development of their child. Handle a staff of 22 teaching & 4 non-teaching staff. Organize the educational & entertainment tours twice a year for the school students. Addressing grievances, counselling and troubleshooting intricate students’ issues Organising Annual Cultural Festival, Orientation Programmes, Convocation Function and alumni meet Administration and Back end operations, which entails details such as Data update, Follow Ups, Result related operations and Academic issues. [b]SUNBEAM SCHOOL [/b]: AS ADMIN CUM TEACHER [b]INTERNATIONAL AIRPORT AUTHORITY OF INDIA [/b]: WORKED AS A PRO FOR VIP [TECHNICAL LOUNGE] FOR TWO YEARS Professional Qualification M BA [HR ] FROM IGNOU New Delhi Academic Qualification M A IN ENGLISH from RAJASTHAN UNIVERSITY B Sc [Medical] from University Of Calcutta 10+2 from CBSE, New Delhi[/QUOTE]
