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[QUOTE=Guest;163543]CURRICULUM VITAE
S.Sateesh Chander,
 
[b]Email  [/b]:sateesh_sun AT yahoo.co.in 
 ________________________________________________________________________ 
[b]Objective [/b]:
To actively participate and contribute towards growth of an organization which gives me an opportunity to showcase my abilities and skills coupled with dedication and hard work. With 
more than 4.7 years of work experience I look forward to build a career in the industry.
[b]Personal Skills [/b]:
 Excellent analytical, quantitative and communication skills, a willingness to learn continuously,
 Leadership skills, intent to achieve results and I work well in a team.
[b]Educational Qualifications [/b]:
 Intermediate From Navodaya Junior College (Karimnagar)
Schooling from S.C.C L High School (Karimnagar)
[b]Work Experience [/b]: 1
[b]Role  [/b]: Specialist
 Worked as a Specialist in Aegis Bpo from 05th-Jun-06 to 4th-Dec-2010. 
[b]Client [/b]: Idea Cellular Limited
[b]Program Overview [/b]: 
The Idea Sanchaya program is a telemarketing campaign that aims at selling Value Added Services 
(VAS), new and add-on postpaid connections to potential customers. Potential customer leads are 
Provided by Idea and telemarketing agents contact these potential customers to generate lead – 
This is thereon converted into a sale via account activation.
[b]Responsibility [/b]:
- Handling a Team of 15 executives,
 - Preparing Mis reports in terms of Hourly Count, daily target,
- Selling different types of packages given by the client,
- Helping the implementation of the point of sale,
- Reaching the targets on time given by the Client,
- Monitoring on Dialer.
 - Grooming the fresher about the product,
- Preparing agent wise performance score card.
- Activating the packages opted by the customers,
[b]Achievements [/b]:
 
Received consecutive best performance of the year awards for 2008, 2009 & 2010 from Aegis Bpo service Limited,
Received multiple appreciations and certificates from IDEA and AEGIS top management for achieving the concern target given by client end. 
[b]Special Achievements [/b]:
Completed graduation in ace (Achieving Continuous Excellence) blue level.
[b]Work Experience [/b]: 2
[b]Role  [/b]: Team Leader
 Worked as a Team Leader for Serve Guru Management Services from 1st-Feb- 2011 to 31st-May- 
 2011.
[b]Client [/b]: Idea Cellular Limited
[b]Program Overview [/b]: 
Serve Guru Management Services is a DMS that aims in generating new Postpaid 
Connections to potential customers. Potential customer leads are provided by Idea and 
 telemarketing agents contact these potential customers to generate leads and converted 
Into sales via account activations. 
[b]Responsibility [/b]:
- Handling a Team of 20 Telle callers,
 - Preparing Mis reports in terms of Hourly Count, daily target,
- Helping the implementation of the point of sale,
- Reaching the targets on time given by the Client,
- Grooming the fresher about the product,,
- Preparing agent wise performance score card.
- Activating the packages opted by the customers,
- Handling the escalated calls.
[b]Achievements [/b]:
 Received multiple appreciations from IDEA and Serve Guru Management for achieving the concern target given by client end. 
[b]Technical Skills [/b]:
MS-Excel (V-lookup, pivot table, sum if, conditional formatting etc...)
MS-PowerPoint,
 Ms Word,
 Typing speed 25 words per minute,.
[b]Strengths [/b]:
 Hardworking.
 Zeal to learn.
 Punctual on time.
 Sincerity
 Positive attitude.
 Good in analytic and decision making.[/QUOTE]

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