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[QUOTE=hshinde24@rediffmail.com;157249]Harshala Shinde 
 [b]E-mail (p) [/b]: hshinde24 AT rediffmail.com 
Objective
To Work In Challenging Environment That Will Allow Full Utilization Of My Abilities And Where I Will Have The Opportunity For Continuous Growth And Development.
Qualifications Summary
- Arts Graduate (Sociology)
- Pursuing MBA in SCM- 1st Semester 97%
- Computer Literate and Internet Savvy. Government Certified Course in MS Office.
- Excellent Professional Communication Skills 
Professional Experience
1. Currently working in Vodafone Supply chain- as Planning Analyst.
- Verifying the ordered details 
- Checking the details of Material requested
- Giving approvals for the same once verified
- Creating PO in SAP
- Creating Goods Receipt notes in SAP
- Working On goods related issues in SAP
2. Johnson & Johnson – Manufacturing- as Planning Analyst. 
- Ordering for countries, Forecasting based on demand history, shipments, dealing between – Source - Warehouses – Customer. 
- Working on purchase register once the supply process is completed
- Back order Reports
- After shipments closing Load.
- Making changes in Safety Stock & inventory based on Lead time, demand history & forecasting.
- Working on LIFER & MAPE.
- Entire work done on SAP, Excel, Manujistics.
 3 Infosys BPO as A Senior Process Executive for US Client- “Arrow Electronics.
- Worked for Material Planning, where the work is related to expedite the orders for customer and working on shortages, Forecasting, ordering, shipments.
- Worked For Stock Rotation Team In Arrow Electronics Where the work was the end procedure of Selecting material based on various criteria & returning all SMI & Defective Material
i. Analyzing & Identifying the Slow Moving and Non-Moving Inventory.
ii. Working Closely With the Onshore Counterpart and Vendor (Factory) Contact to Standardize List of Parts for Return/Scrap.
iii. Point Of Contact for Vendor to Provide Authorization to Ship Parts Back and For Solving Any Queries Regarding Those Shipments.
iv. Getting The Inventory Shipped Based On The Authorization# Provided By Vendor In Co-Ordination With Warehouse Contacts.
- Worked for Procurement process – Sending Quotations to suppliers, expediting the orders
- Work Is Related To Order Management Horizontal & Manufacturing Vertical – Stock Rotation.
- Worked on, Oracle, Mainframe, Excel.
 
4. Has Worked As Senior Customer Care Specialist For IBM for Nine Months.
 [b]Profile In IBM [/b]: Handling Escalation Desk
 Floor Walker and Handling Escalation Calls. 
 [b]Additional Responsibilities [/b]:
- Helping My Team Lead/Manager In Collating Data TAT.
- Has Completed T100 Domain Training Successfully
- 
 [b]Achievements [/b]: Worked As a Group Leader Heading A Team Of Five Members
 Worked As A Process Auditor With The Team Of Eleven Members.
 Yellow Belt Certified.
 
Awards & Appreciation
- Lean YB certified, Six Sigma YB certified, Star projects certified-2 projects(Automation Projects)
- Received a Top Gun Award (COH award) For Helping Develop Macros and Completing YB Certification. Also for 100% attendance
- Had Received 3 RAMP Award For Handling One Of The Toughest Suppliers Named AVX And Giving Almost 100% Utilization With Zero Escalations and handling additional suppliers and for documenting and getting signoff from client on a process 
- Received Client (Arrow) & Customer (Arrow’s) Appreciations Time And Again for improving utilization and doing multi tasking job.
- Received Number Of Client/Counterpart Appreciations And Certificates For Meeting 100% SLA With Zero Quality Errors.[/QUOTE]

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