Ask Question / Post resume

Post a reply to the thread: www.cetana.com eSolutions Pvt Ltd Delhi/NCR : CRM systems Reporting

Your Message

Your Username:

Notes:-
1) You can copy and paste your full resume in the box below.
2) Or you can ask your question. We try to answer, as far as possible.

Title:

[QUOTE=Guest;150092]PRADYUMNA KISHOR PARIDA 
 [b]E-Mail [/b]: paridapk44 AT yahoo.com 
PROFESSIONAL SUMMARY
- SAP-CRM Functional Consulting with more than 3 years experience in CRM 6.0 & 7.0 since June 2008.
- Motivated Intrapreneur recognized for combining program excellence, disciplined attention & integrity to achieve immediate and long-term objectives on implementation & support of SAP-CRM projects.
- Excellent Customer interaction abilities & Management skill on Diverse Cultural Understanding to coordinate cross-functional managers across different geographies with multiple vendors to deliver end to end business solutions on SAP-CRM .
- Proactive, Enthusiastic MBA-educated Professional with more than 14 yrs experience in Managing Customer Relationship, Marketing, Sales, Distribution, Business Development , Product Promotion, Training & Recruitment in Pharmaceutical companies on various capacities.
- Regional Sales Manager with Comed Chemicals Ltd.July’06-May’08; Managed the activities of 4 Area Sales Managers & 20 Sales Executives for entire Orissa.
- Accredited for Product launching & making immensely popular and profit making brands in the market. 
- Area Sales Manager with Comed Chemicals Ltd, Dec’02 – July’ 06; Credited with Chairman’s Award as top ASM Achiever in the country many a times & a Trip to Singapore for family. 
- Territory Manager in Medley Pharmaceuticals from July’93-Dec’02, Rewarded with exclusive CHAIRMAN’s AWARD & Star Club Award with number of Gold & Silver medals over the period.
- Objective is to position myself as an integrated SAP-CRM functional consultant with the right knowledge, skills and attitude required to drive key SAP-CRM implementation projects efficiently and effectively, where TIMEFRAME, PROFIT & GROWTH becomes key factor in order to achieve the sustainable competitive advantage for the organization. 
ACADEMIC ACHEIVEMENTS
MBA (Marketing) NORTH ORISSA UNIVERSITY, ORISSA 2006 Topped Institute with 76%
[b]- Leadership & Strategic Thinking [/b]: Weighed the impact of strategic leadership of different sectors.
[b]- Strategy Formulation [/b]: Formulated Vision, Marketing & Operation strategy for Orissa Market of Med Manor Organics, Hyderabad;
A Pharmaceutical company with a turnover of 60 Crores.
[b]- Competencies Gained Through MBA [/b]:
 * Competitive Analysis * Positioning Strategies * Leadership 
 * Niche Marketing * Corporate Strategy * Intrapreneurship
 * Market Entry Strategy * Global Strategy
 * Product Development 
- Trained exclusively as a Master Trainer of Soft Skill on Attitude, Motivation, Time Management, Effective Communication, Grooming, etc. by Britt World Wide Inc., USA.
PGDCA NIIT 1991 
B.Sc. (Phy, Chem, Maths & Electro) Stewart Sc. College/ Utkal University 1990 
 PROJECT DETAILS
[b]Project Description [/b]: 2
[b]1) Client  [/b]: AL-Futtaim, UAE April 2010 – till date
 [b]Team Size  [/b]: 10
 [b]Role  [/b]: Team Member (Implementation and User support)
 [b]Environment  [/b]: SAP CRM 7.0
[b]Client Profile [/b]: UAE giant AL-Futtaim, is a sure-enough name on diverse business in Gulf, established itself regionally as an integrated commercial, industrial and services organization since 1930. Al-Futtaim operates with more than 40 International brand leaders & dominates many market segments in most of the Gulf countries, Pakistan & Europe .AL-Futtaim is in the business of real estate & Space Leasing for Commercial Complex with Mark & Spencer, the UK Retail chain giant. Mark & Spencer has the expertise in Customer care & service. Hence, M&S shouldered the responsibility of providing all service & data required for the customers & their employees. Al-Futtaim group is also attributed to a business approach that combines the ability to change with traditional values of Integrity; Quality Service & social responsibility defines the core business philosophy. This linked with groups’ belief in decentralisation, functional autonomy & authority to the operating Company as well as flexibility to the employee with clarity on sense of responsibility.
[b]Responsibilities/Contributions [/b]:
- Understanding and analyzing the client’s business process.
- Conceptual understandings of the business process & map it with SAP CRM functionality.
- Challenges like maintaining customers’ employee & their family members’ data , Medical, Insurance, 
their day-to-day activity.
- Configuration of Customer Employee Data.
- Configuration & edit of various BP Relationship viz. Dependent Data.
- To be able to track customer employee movement across different departments.
- To be able to maintain the history of the employee in terms of movement across different departments.
- To be able to assign & deassign BP relationship. 
- Enhanced Marketing & Service Structure, Division & Distribution Channel as per required hierarchy.
- Various reports, both in & out ; Marketing & Sales related activities.
- Configured different Campaigns.
- Configured Marketing Attributes like, Age, Hobbies, Salary, OTC Sales, Annual Turnover & assigned to BP
- Maintained Data Source for Segment Builder , specially ELM
- Configured Product proposals, especially Up sale, Down Sale & Top sale Products.
- Configured IBase
- Configured Service Order
- Customized Service Contract with SLA
- Configured Complaint & Return document for Credit memo & Debit memo 
[b]Project Description [/b]: 1 
[b]2) Client  [/b]: Novartis Pharma AG June 2008 – March 2010 
 [b]Team Size  [/b]: 08
 [b]Role  [/b]: Team Member (Implementation & Support)
 [b]Environment  [/b]: SAP CRM 6.0
[b]Client Profile [/b]: Novartis Pharma AG, headquartered in Basel, Switzerland, is world’s number 4 company in Pharmaceuticals. It handles administration, sales, and marketing for a vast product line of prescription drugs, consumer health products, vaccines, and veterinary products across the Globe. Renamed to Novartis following an acquisition by Ciba-Geigy, it owns Sandoz, the largest manufacturer of generic drugs. Novartis also heads dozens of other US business units including CIBA Vision, Novartis Pharmaceuticals, Alcon and the US operations of its Sandoz generic business. Infosys engaged with Novartis on SAP support for Novartis Pharma and CIBA Vision. The locations to be covered for support were Canada, US, Europe, Middle East, Africa and Japan.
 
[b]Responsibilities/Contributions [/b]:
- Understanding & Analyzing business process, to design the workflow for the best possible solution.
- Configuration of Master Data-Business Partner,
- Configuration & Editing various Business Partner Role
- Configuration of various Business Partner Relationship
- Configuration of Category & Hierarchy of Products 
- Campaign management, emailing, campaign scheduling.
- Customer profiling & Customer segmentation across demography.
- Configuration of Opportunity Documents for various transactions
- Configuration of Quotation & Order Document for various transactions
- Configuration of Credit control Documents
- Configured Complaint & Return document for Credit memo & Debit memo 
3) TRAINING (On Job) – SAP (CRM) 6.0
 [b]Duration  [/b]: June ’2008 
 [b]Responsibilities [/b]: 
- Learning CRM Base Customization.
- Learning CRM Marketing exclusively.
- Learning CRM Sales & Service. 
PROFESSIONAL RESPONSIBILITY & ACHEIVEMENTS
Marketing & Sales
- Developing and implementing Marketing Plans for product launch in coordination with the product team; Overseeing the Promotional activities.
- Implementing pre and post marketing activities for successful launch of new products.
- Ensuring effective Merchandising to enhance product visibility and to drive business volumes to achieve organizational goals to improve profitability.
- Organised training & development on soft skills for different segments.viz. Pharma, Cement, Rural Entrepreneurships.
Business Development
- Analyzing business potential, conceptualizing & executing sales and pricing strategies to drive sales, to augment turnover and to achieve desired targets.
- Monitoring competitor activities and devising effective & competitive counter measures.
- Identifying, qualifying and pursued business opportunities through market surveys and mapping as per targeted plans as well as through lead generation.
- Performance Measurement on basis of Area-wise, Customer-wise, Brand or Product-wise business.
New Market Development
- Identifying new market segments and tapped profitable business opportunities.
- Evolving market segmentation & penetration strategies to achieve product wise targets.
- Proficiency in appointing C&F agents & stockist with potential negotiable skills
My Strengths
- Work well, under Pressure.
- Ethically hard working, Team oriented.
- Honest Dependable positive Attitude with strong interpersonal skill. 
- Sound technical skills & Quest to learn.
- Customers focus & Clear planning, Organizing and Problem solving skills.
- Excellent analytical ability & Command over English.[/QUOTE]

All times are GMT +5.5. The time now is 08:58 PM.