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Laundry management Chennai : The Raintree Hotel
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Laundry management Chennai : The Raintree Hotel
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[QUOTE=sebastiancc;149771]SEBASTIAN. C.C [b]Email [/b]: seba227 AT yahoo.com Seeking position as Housekeeping or Laundry Manager in an esteemed Organization. PROFESSIONAL SYNOPSIS 18 + years of experience in House Keeping/Laundry Dept. PROFESSIONAL AND ACADEMIC CERTIFICATIONS Pre-Degree (History) from Mahatma Gandhi University, Kerala, India Professional Experience The Palace The Old Town (Managed by The Address Hotels + Resorts) Dubai, U.A.E April’2011 – Till date working as Laundry Supervisor Metropolitan Palace Hotel (5 star), Dubai, UAE Sep’2007 – Till date working as Laundry Supervisor - Works closely with outsourced laundry - Works closely with accounts with regards billing and inventory. - Taking care of the guest laundry of our hotel as well as another star hotel - Conduct monthly training and make yearly training plan. - Takes daily briefings and read out BEO/ occupancy forecast. - Having good knowledge about micros - Weekly review of budget and expenses - Trained to do fabric testing in- house and to liaise with outside companies to see the qualities of the material. Taj Residency (5 star), India From1993 January to August 2007 (14 years) working as linen in charge - Gained knowledge of fabrics - Was involved in testing of fabrics and making results for executive housekeeper - Has attended laundry chemical training workshops - Liaised with the outsourced laundry in getting the correct count and informing of discrepancy - Was involved maintaining, up to date records on linen movement/ uniform issue papers. - Was closely working with accounts in terms of billing and inventory of linen i.e. rooms & F&B - Gained knowledge and operated laundry machines. - Gained knowledge and worked as a housekeeping supervisor as reliever for one year. - Gained knowledge and worked as desk coordinator for six months. - Was taking care of guest laundry and associate uniforms Software/POS/PMS - Micros - Fidelio (showman POS) - Fidelio (PMS) - MS Office - Opera [b]Have undergone the following Trainings [/b]: - Effective Communication and Winning Attitude Training - Telephone Skills - Handling Guest Complaints Training - Fire Fighting training (Cochin Port Fire Service) (General fire fighting, Fire prevention, First Aid, Rescue Operation) - Hospitality Foundation Module - Taj Group of Hotels - Basic Personal Hygiene Awareness Achievement Award- Habtoor Group of Hotels - Chemical Knowledge & Personal Safety Training from Johnson Diversey Notable Achievements - Achieved Best Employee of the month (5-Times) From Taj Residency Hotel ,India - Achieved Best Employee of the month once from Metropolitan Palace Hotel, Dubai[/QUOTE]
