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[QUOTE=Guest-IJT;144393][b]Name [/b]: RAIYSA KHANUM
[b]Email [/b]: raiysa786 AT gmail.com
[b]Designation / Skillset[/b] : customer care executive

[u][b]Resume[/b][/u] :
 
CAREER OBJECTIVE
To pursue a career in which I can contribute my skills and competencies for organizational development and learn from organization for professional and personal development.
EXPERIENCE SUMMARY
 Over 3years of experience as customer care officer, handling customers issue.
Demonstrated abilities in marketing entailing analyzing territories, sales markets; developing strategic business plans to increase quality/ retain existing business.
Resourceful in expanding product coverage across markets through dealers & promotional activities.
An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management. .
Branch Management, branch developments, staff maintaining, motivating, and staff training.
Brand Promotions, Customer services in UNIVERCELL TELECOMMUNICATIONS.
Over 5months of experience as BUISNESS DEVELOPMENT EXECUTIVE
WORK EXPERIENCE
Apr 2008 – Feb 2011 CUSTOMER CARE OFFICER
UNIVERCELL TELECOMMUNICATION INDIA PVT LTD
CHIKMAGALUR
Feb 2011-TILL DATE BUISNESS DEVELOPMENT EXECUTIVE
TATA COMMUNICATIONS INDIA PVT LTD
BANGALURU
[b]JOB PROFILE [/b]:
Working at UNIVERCELL Handling the day to day operations of CHIKMAGALUR BRANCH
Handling the Customers and explaining about the products,
Maintaining quality of service and monitoring the service quality
Interacting with the customers, to address their problems and solve them.
Working at TATA COMMUNICATION making a calls and generating a leads
Explaining about the product futures.
Closures of leads
ACHIEVEMENTS
Successfully achieving the 100% target for our company
Built good relationship with customers.
Looking after Booking & Deliveries of walk-in and direct customers of the company
Business forecasting and planning.
PERSONAL AND PROFESSIONAL ABILITIES
Work effectively with diverse group of people.
Highly trainable, fast learner, adapt well to pressure in the work place.
Capable of assisting people without making them feel inadequate.
Committed to professional excellence, adaptable and enjoy new challenges
Strong work ethic and the ability to build lasting customer relationships.
Good communication skills and adept at communicating effectively with customers, vendors
and peers.
EDUCATIONAL QUALIFICATION
DIPLOMA IN COMPUTER SCIENCE
 
 
[b]Place [/b]: CHIKMAGALUR RAIYSA KHANUM
[b]Date [/b]: 
 
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[b]More Information about this submission and submitter [/b]:-
___________________________________________________
[b]Submission ID  [/b]: 4362129
[b]Date & Time  [/b]: 12th Jul 2011 11:50 AM (UTC)
[b]IP Address  [/b]: 121.243.33.212
[b]Browser Info  [/b]: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Predicted Country : India[/QUOTE]

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