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[QUOTE=Guest-IJT;143324]RESUME
 SIVABHADRARAO .MAREEDU 
 
[B]E-mail [/B]: shivalinkwelltelesystems AT gmail.com 
[B]OBJECTIVE [/B]:
To associate myself with an organization where there is scope for  contributing and upgrading my knowledge for development of self and the  organization served.
[B]1.WORK EXPERIENCE [/B]: 
Customer support & Product Validation engineer with around 2 year 6  months experience and the skills to drive business growth capitalize on  new revenue potential & manage aspects of daily business operations  with skilled at planning and budgeting; employee training; **adherence  to company standards; and customer relations. Presently associated with  Linkwell Telesystems Pvt. Ltd. as Customer support & Product  Validation engineer.
[B]Since Dec’ 08 to till now [/B]: Visiontek [Linkwell Telesystems Pvt Ltd]- Customer support & Product Validation engineer.
Appointed as Customer support & Product Validation engineer.
in Link well Telesystems Pvt Ltd in Dec 2008 for the major brand  products “ Communicationproducts” for handling the Product validation  ,pre-sales technical support & post sale technical support .
[B]Roles & Responsibilities [/B]:
Handling Total India Technical Problems on Our Different Communication  Products like (P.C.O,F.W.P, 3G MODEMS ,CDMA PAY PHONES ,3G WI-FI  Routers, Vehicle Tracking systems & Their application software’s
Validating Of Our Trading Products on before launching the market . 
Identifying new Vendors/new product/new molecule/Product Segment
Preparing and presenting periodical reports pertaining to process and to improve the productivity.
Building good rapport with every client, ensuring the best service on time. 
Identifying and Preparing flowcharts as per clients’ requirement and coordinating with technical team.
Comparing competitor products with ours & submitting the analysis for new products evaluation.
[B]Pre-sales Activities [/B]: Assisting with sales proposals, tender  responses, demonstration of our products to prospective customers and  discussions with them concerning the ways in which the packages can be  used to meet their requirements. 
Bringing Sales Leads.
Developing trade channels and business portals.
Identifying new market/new product/new molecule
Drive the team to Mentoring, Training & drive the Performance Metrics of the compliance.
Train Team members on various existing & upcoming product Features.
Guide & drive Designing Team for new changes required in customer point of view .
[B]Others [/B]: Work on SharePoint, Quotations, CRM, ERP, Surfing Internet, Prospective Database preparation, Indents.
Product software testing & validating 
Product branding & Preparation of POP material 
Coordinate with foreign vendors of technical issues 
2.Work experience 
Customer support engineer with around 1year experience and the skills to  drive business growth capitalize on new revenue potential & manage  aspects of daily business operations with skilled at planning and  budgeting; employee training; **adherence to company standards; and  customer relations. Presently associated with Laser systems Pvt. Ltd. as  Customer support engineer.
[B]Nov’07 To Dec’ 08 [/B]: [Laser systems Pvt Ltd]- Customer support engineer.
Appointed as Customer support engineer
in Laser systems Pvt Ltd for the major brand products “ Canon” for  handling the pre-sales technical support & post sale technical  support 
[B]Roles & Responsibilities [/B]:
Handling Technical Problems on Our Different Canon Products like (Canon  Photo copiers ,Printers ,Scanners ,Fax & their software applications  .
Identifying new market/new product/new molecule.
Preparing and presenting periodical reports pertaining to process and to improve the productivity.
Building good rapport with every client, ensuring the best service on time. 
Identifying and Preparing flowcharts as per clients’ requirement and coordinating with technical team.
Comparing competitor products with ours & submitting the analysis for new products evaluation.
[B]Pre-sales Activities [/B]: Assisting with sales proposals, tender  responses, demonstration of our products to prospective customers and  discussions with them concerning the ways in which the packages can be  used to meet their requirements. 
Bringing Leads.
Developing trade channels and business portals.
Identifying new market/new product/new molecule
Drive the team to Mentoring, Training & drive the Performance Metrics of the compliance.
Train Team members on various existing & upcoming product Features.
Guide & drive Designing Team for new changes required in customer point of view .
Maintained Zone wise customers as a team leader .
Work experience 
Customer support engineer with around 2 year experience and the skills  to drive business growth capitalize on new revenue potential &  manage aspects of daily business operations with skilled at planning and  budgeting; employee training; **adherence to company standards; and  customer relations. Presently associated with Arka Trading Pvt. Ltd. as  Customer support engineer.
[B]May’05 To Nov’ 08 [/B]: [Arka Trading Pvt Ltd]- Customer support engineer.
Appointed as Customer support engineer
in Arka Trading Pvt Ltd for the major brand products “sharp” for  handling the pre-sales technical support & post sale technical  support 
[B]Roles & Responsibilities [/B]:
Handling Technical Problems on Our Different sharp Products like (sharp  Photo copiers ,Printers ,Scanners ,Fax & their software applications  .
Identifying new market/new product/new molecule.
Preparing and presenting periodical reports pertaining to process and to improve the productivity.
Building good rapport with every client, ensuring the best service on time. 
Identifying and Preparing flowcharts as per clients’ requirement and coordinating with technical team.
Comparing competitor products with ours & submitting the analysis for new products evaluation.
[B]Pre-sales Activities [/B]: Assisting with sales proposals, tender  responses, demonstration of our products to prospective customers and  discussions with them concerning the ways in which the packages can be  used to meet their requirements. 
Bringing Leads.
Developing trade channels and business portals.
Identifying new market/new product/new molecule
Drive the team to Mentoring, Training & drive the Performance Metrics of the compliance.
Train Team members on various existing & upcoming product Features.
Guide & drive Designing Team for new changes required in customer point of view .
[B]ADDITIONAL RESPONSIBILITIES [/B]:
Internal coordination with Product Development Team, Factory, Designing  Team, Commercial Team & Accounts Department for various tasks. 
Training Skills
Conducting training programs to disseminate the industry information.
Leading, Training & Monitoring the performance of team members to  ensure efficiency in Customer support and Quality operations.
[B]ATTAINMENTS [/B]: 
Received several appreciations from the management & customers for the Pre sales activities support in Visiontek. 
Guided Visiontek designing team in creating a new requirement on customer demands.
[B]POSITIVE TRAITS [/B]: 
Tremendous positive attitude.
Good communication skills.
Adjust to any kind of work atmosphere. 
Friendly in nature.
Good Listening .
Presentation skills.
ACADEMIA
Pursuing B.tech (CCC) in Electronics & Communication engineering from _JNTU
2005 Diploma in Electronics & Communication engineering from Masabtank College _ SBTET.
2003 Intermediate Vocational course(R&tv) from A.P.R Jr. College _ AP Board.
2001 10th Class from S.S.Z.P.O.High School _ SSC.
SOFTWARE EXPOSURE
[B]Language [/B]: C in NIIT
Basic Hardware &Networking Knowledge
 TECHNICAL KNOWLEDGE
Wireless Communications
Electronics Devices & Circuits[/QUOTE]

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