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[QUOTE=Guest;140945]RESUME
KANISHKA KR. MUKHOPADHYAY
E-mail kanishkamukhopadhyay AT yahoo.in 
 
 
JOB OBJECTIVE
To secure a Management position in a competitive environment dealing with Customer Service.
PROFESSIONAL SYNOPSIS
- Over 16 years of extensive experience in the hospitality industry encompassing Operations Management, F&B Operations and Marketing. 
- Proficient at overseeing banqueting and catering operations and responsible for managing the catering for all kinds of social events, seminars and conferences as well as outdoor catering.
- Proficient in Managing chain of restaurants, monitoring the daily sales, food costing, quality control, indenting and brand promotional activities, 
- Proficient in managing the chain of deli catessan stores, monitoring the daily sales, indenting, inventory, training programmes for bringing keen customer focus, high energy level and team spirit in the employees .and brand promotional activities.
- Expertise in opening of new projects as a profit centre head by monitoring the daily sales, food costing, quality control, brand promotional activities, 
CORE COMPETENCIES
[b]Operations Management [/b]: 
- Managing the overall profitability of operations with strategic utilization & deployment of available resources to achieve organizational objectives and operating standards. 
- Devising marketing strategies to tap/ explore greater market. 
[b]Food & Beverage operations [/b]: 
- Preparing and monitoring of food & beverage budgets and maintaining appropriate documentation for sales, costs and inventory control for timely indenting of supplies.
 
- Controlling major aspects of Kitchen management. 
- Ensuring compliance with pre-set quality & hygiene standards of food and beverages. 
[b]Client Servicing [/b]: 
- Ensuring customer satisfaction by achieving delivery of service and quality as per norms. 
- Strategizing policies & procedures in the operating systems to achieve greater customer delight. 
- Reviewing & interpreting the market trends/ client feedback to attune the business strategies as per the guest requirements & expectations.
CARRER PATH
[b]Present Employment Status [/b]:
Presently working with M/s REPUBLIC OF CHICKEN, A venture of ALCHEMIST Ltd. As a REGIONAL MANAGER since September 2009.
[b]Previous Employment Status [/b]:
- Worked with PIND BALLUCHI (A UNIT OF J.S HOSPITALITY PVT LTD) at Nehru Place Goverdhan House Building no 53 – 54 first floor, as a RESTAURANT GENERAL MANAGER. From March 2008 to August 2009.
[b]SPECIAL ASSIGNMENT UNDERTAKEN [/b]: OPENING OF NEW OUTLET AT GREAT INDIA PLACE, NOIDA (U.P )
- Worked with South Asian Hospitality Services Pvt. Ltd. (Moti Mahal Deluxe) as a Restaurant Manager Pacific Mall, Kaushambi, Ghaziabad. From April 2007 till March 2008.
[b]Special assignment undertaken [/b]: Opening of new outlet at West Gate Mall at Rajouri Garden, Delhi.
- Worked as a MANAGER – Banquets, with PACIFIC ASIA at Netaji Subhash Place, Pitampura, Delhi from august .2006 till march 2007.
- Worked as a SENIOR CAPTAIN with CITY PARK, a Four Star Deluxe Hotel in Delhi since Feb. 2005 to Aug.2006
[b]Dept.  [/b]: Food & Beverage
[b]Outlet  [/b]: Banquets
- Worked as Astt. Manager with HIGHWAY DHANI RESORTS, Bhiwani Highway Road, Haryana
 May 2002 – January 2005
- Worked as a SENIOR SUPERVISOR with HIGHWAY DHANI RESORTS, Bhiwani Highway Road, Haryana
 Feb. 2000 – April 2002
- Worked as a SENIOR STEWARD in TAJ MAHAL HOTEL, No.1 Mansingh Road, New Delhi.
[b]Dept.  [/b]: Food & Beverage 
[b]Outlet  [/b]: Banquets
May 1995 – Jan. 2000
- Worked with M/s DIPLOMATIC TRAVEL POINT PVT. LTD, Paschim Vihar, Delhi, 1993 – 94
[b]Job Profile [/b]:
o Handling various aspects of Domestic Ticketing, which included issuing Air tickets for domestic travelers.
o Booking hotels for Domestic and International tourists.
[b]Academic Qualification [/b]:
- Bachelor of Arts, Delhi University, 1994.
- AISSCE (Class 12th) under CBSE, Delhi, 1991.
[b]Professional Qualification [/b]:
- One-year full time Diploma in Tourism, Travel and Ticketing from M/s SITA TRAVELS, 1992-93
- Two-year full time apprenticeship in Food and Beverages Department from Indian Hotels Limited (TAJ MAHAL HOTEL, Five Star Deluxe, No.1, Mansingh Road, New Delhi).
[b]Interests & Activities [/b]:
- Played Inter-school and Zonal Football and Cricket tournaments.
- Was active member of Taj Cricket Team
- Music and DJ’ing, Cars
- Working knowledge of computers.
Kanishka Kumar Mukhopadhyay
[b]DATE [/b]:
[b]PLACE [/b]: DELHI[/QUOTE]

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