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www.omaxe.com Ltd Delhi : Customer Care Executive
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www.omaxe.com Ltd Delhi : Customer Care Executive
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[QUOTE=saroj.onicra@gmail.com;133215]SAROJ KUMAR MAURYA Email-saroj.onicra AT gmail.com [b]CAREER OBJECTIVE [/b]: To be associated with a progressive organization, which can provide me with a dynamic sphere to extract my inner skills, use and develop my aptitude to propel the organization objectives. [b]WORK EXPERIENCE [/b]: [b]Current Employer [/b]: VIG India Insurance Brokers Pvt Ltd. 27/1 2nd Floor,ChandraLok Colony, Kapoorthala Aliganj,Lucknow [b]Period [/b]: Since Aug. 2010. to Till Date. [b]Designation [/b]: EXECUTIVE- OPERATIONS & ADMIN [b]JOB PROFILE [/b]: - Cordinating with all associated Life Insurance Companies with VIG India insurance Brokers Pvt Ltd for login & Issuence of the Life Insurance Applications. - Taking login MIS from the all associated Companies on Daily & Monthly Basis. - Cordinating with HO Mumbai for the login & issuance of the applications & Pending Requirements. - Send the MIS to HO on Daily & Monthly Basis.and maintain the Xerox copy of the login Every Proposal. - Manage the Wenders for maintenance of the Branch office of lucknow. - I am responsible for Housekeeping,Water,Tea,Electricity,Telephones,Travels,Courier & any ceremony. - I am responsible for the payment of all wenders & other maintenance. For the payment Cordinating with HO. - I am responsible for login on time. [b]Employer [/b]: Metlife India Insurance Co. Ltd. Commercial Motor’s Building, Halwasia, Hazaratganj, Lucknow [b]Period [/b]: Since Dec. 2009. to July 2010. [b]Designation [/b]: OPERATIONS EXECUTIVE [b]JOB PROFILE [/b]: - Data Entry in database excel & swift (online Software). - Taking Customers queries & Renewal Premium. - Online updating of Proposal Forms in Swift Application - Processing of FADC (Financial Advisor Details Collection Form). - Updating database for Policy Documents received and issued at branch level. - Generation of Bank Deposit Challans. - IOM - Maintaining database for processed files and dispatching them to Iron Mountain / Archival Unit after verification from Swift. - Scrutinizing the proposal forms, and Branch level underwriting of New Business Proposals. - Handled internal tracker for all Policy Servicing Requests. - Co-ordination with Support departments at HO – Customer Services, Underwriting, - Collections. . - Ensuring all standard procedures is implemented and streamlined. - Scrutinizing and processing recruitment forms of Financial Advisors.. - Scheduling the training for advisors as prescribed by Insurance Institute of India. - Code generation of advisors after they qualify the exam and extending various other services to them and their managers [b]- Accomplishments [/b]: - Learnt the basics of the Issuance of Policies in very short span. - Ensured Error Free Data tracking of daily logins & transaction through MIS & WIP. [b]Employer [/b]: Metlife India Insurance Co. Ltd. Commercial Motor’s Building, Halwasia, Hazaratganj,Lucknow [b]Period [/b]: Jul-08 to Nov-09 [b]Designation [/b]: Scanning Executive [b]JOB PROFILE [/b]: - To maintain daily vouchers. - To maintain all the BDC (Bank deposit invoice) Cash & cheques on Daily basis. - To maintain all records on daily basis. - Managing the fresh forms underwriting & checking rejections. - Taking care of all the application forms on daily basis. - Reporting to the Operations Manager for daily application indented. - Entering proposal forms into the data base & swift software (online official software) - Take care of all the renewal collections from customers. - To maintain all the pending requirements & Other documents on daily basis [b]Employer [/b]: Idea Cellular Ltd. Gokhale Marg, Lucknow [b]Period [/b]: Aug -07 to Jul-08 [b]Designation [/b]: Database Operator [b]JOB PROFILE [/b]: - I was looking after the database of “IDEA CELLULAR COMPANY” to maintain the cr2 list of idea cellular customer to keep record of prepaid & postpaid members of idea cellular. - Prism entry (On line entry) of prepaid forms. - Auditing of cr2 list of prepaid & postpaid forms. - Data entry in excel format. Indexing and auditing of prepaid & postpaid forms forms. [b]EDUCATIONAL QUALIFICATION [/b]: 1. B.A. 2008 Lucknow University 2. Intermediate 2004 U.P.Board 3. High School 2002 U.P.Board [b]TECHNICAL SKILLS [/b]: [b]- Operating Systems [/b]: DOS, Windows 98/2000/XP [b]- Packages [/b]: MSOffice 2000/XP(Word, Excel, PowerPoint). - Operating Full Scan desk : Core Scanning[/QUOTE]
