www.omaxe.com Ltd Delhi : Customer Care Executive

[muthukalee]

Omaxe Ltd KASBA NEW MARKET : Executive-Customer Care

Company Name : Omaxe Ltd
Company Location : Delhi
Designation (of vacancy) : Executive-Customer Care
Company E-mail ID : sales@omaxe.com
Company Website : www.omaxe.com

Job Description, Candidate Profile, Company Profile, Company Address :

Job Code : ECC

Job Title : Executive-Customer Care

Detail : Handling inbound/ outbound calls. Solving customer queries. Excellent command over spoken English.

About us :
Incorporated as Omaxe Builders Private Limited in 1989, to undertake construction & contracting business, the company changed its constitution to a limited company known as Omaxe Construction Ltd., in 1999. The name of the company has now changed to Omaxe Ltd in 2006.Omaxe was founded by Shri. Rohtas Goel, a first generation entrepreneur, a civil engineer by qualification and a visionary. With over two decades of experience in construction and real estate development, Rohtas Goel, as Chairman & Managing Director of Omaxe Ltd., has been at the forefront of the real estate industry, following its motto “Turning Dreams into Realty” through building world class residential and commercial projects.

Contact us :
OMAXE LIMITED
Omaxe House, 7, LSC, Kalkaji,
New Delhi - 110019 (India)
Telephones : +91-11- 41893100, 41896680-85, 41896776
Fax :+91-11- 41896773, 41896799, 41896653

[Guest-IJT]

CIRICULULAM VITAE

BIKEN SINGH KHANGEMBAM
284 Preet Vihar
Delhi-110062
Mob: 9891678601
E-mail: biken AT rediffmail.com

Objective: To serve an organization that provide me in an environment and opportunity to enhance my knowledge, skill and give the best to organization in which field I venture.

Experience:
(1) Twenty seven (27) months worked as IT Assistant of The Directorate of education
Govt. of NCT, Delhi, appointed by Aptech Pvt Ltd.
Posted at:
i)Rakiya Sarvodaya vidyalaya No.3 (ID; 1207013) Roop Nagar Delhi-07
ii)Govt. Sarvodaya Vidyalaya (ID 1207012) Timarpur Delhi-54

Working Profile: MIS, Maintains integrated electronic database management workflow systems (EDMS), manage on-line information, online data entry, payroll, sanction, Bill generation, linkage, updating files, circulation of files, maintenance of ministerial and non ministerial staff and student’s file.

(2) Customer care executive EXL Service Ltd Noida. From 19.10.08 to 31.01.2009

Skill: Back office, MIS, EDMS, Internet explorer, MS Access, Font pages, Power point,
MS word & Excel

Professional Qualification:
Diploma in computer application

Academic Qualifications:
Graduated Physics from Manipur University Manipur, July 2000
XII passed from council of higher secondary education Manipur, June 1996
X passed from Board of Secondary education Manipur, June 1992

Hobbies: Listening music, surfing internet & traveling

Personal Details:
Father’s name : Khangembam Kakachand Singh
Mother’s Name : Khangembam Tababi Devi
Date of Birth : 1st of April 1977
Sex : Male
Religion : Hindu
Nationality : Indian
Language Known : English, Hindi, Manipuri
Permanent address : H. No. 40 Wangoo laipham,
PO. Kakching
Manipur 795103

Date:
Place: (Biken Singh Khangembam)

[saroj.onicra@gmail.com]

SAROJ KUMAR MAURYA
Email-saroj.onicra AT gmail.com

CAREER OBJECTIVE :
To be associated with a progressive organization, which can provide me with a dynamic sphere to extract my inner skills, use and develop my aptitude to propel the organization objectives.
WORK EXPERIENCE :
Current Employer : VIG India Insurance Brokers Pvt Ltd.
27/1 2nd Floor,ChandraLok Colony,
Kapoorthala Aliganj,Lucknow
Period : Since Aug. 2010. to Till Date.
Designation : EXECUTIVE- OPERATIONS & ADMIN
JOB PROFILE :

- Cordinating with all associated Life Insurance Companies with VIG India insurance Brokers Pvt Ltd for login & Issuence of the Life Insurance Applications.
- Taking login MIS from the all associated Companies on Daily & Monthly Basis.
- Cordinating with HO Mumbai for the login & issuance of the applications & Pending Requirements.
- Send the MIS to HO on Daily & Monthly Basis.and maintain the Xerox copy of the login Every Proposal.
- Manage the Wenders for maintenance of the Branch office of lucknow.
- I am responsible for Housekeeping,Water,Tea,Electricity,Telephones,Travels,Courier & any ceremony.
- I am responsible for the payment of all wenders & other maintenance. For the payment Cordinating with HO.
- I am responsible for login on time.
Employer : Metlife India Insurance Co. Ltd.
Commercial Motor’s Building,
Halwasia, Hazaratganj, Lucknow
Period : Since Dec. 2009. to July 2010.
Designation : OPERATIONS EXECUTIVE
JOB PROFILE :

- Data Entry in database excel & swift (online Software).
- Taking Customers queries & Renewal Premium.
- Online updating of Proposal Forms in Swift Application
- Processing of FADC (Financial Advisor Details Collection Form).
- Updating database for Policy Documents received and issued at branch level.
- Generation of Bank Deposit Challans.
- IOM - Maintaining database for processed files and dispatching them to Iron Mountain / Archival Unit after verification from Swift.
- Scrutinizing the proposal forms, and Branch level underwriting of New Business Proposals.
- Handled internal tracker for all Policy Servicing Requests.
- Co-ordination with Support departments at HO – Customer Services, Underwriting,
- Collections. .
- Ensuring all standard procedures is implemented and streamlined.
- Scrutinizing and processing recruitment forms of Financial Advisors..
- Scheduling the training for advisors as prescribed by Insurance Institute of India.
- Code generation of advisors after they qualify the exam and extending various other services to them and their managers
- Accomplishments :
- Learnt the basics of the Issuance of Policies in very short span.
- Ensured Error Free Data tracking of daily logins & transaction through MIS & WIP.
Employer : Metlife India Insurance Co. Ltd.
Commercial Motor’s Building,
Halwasia, Hazaratganj,Lucknow
Period : Jul-08 to Nov-09
Designation : Scanning Executive
JOB PROFILE :
- To maintain daily vouchers.
- To maintain all the BDC (Bank deposit invoice) Cash & cheques on Daily basis.
- To maintain all records on daily basis.
- Managing the fresh forms underwriting & checking rejections.
- Taking care of all the application forms on daily basis.
- Reporting to the Operations Manager for daily application indented.
- Entering proposal forms into the data base & swift software (online official software)
- Take care of all the renewal collections from customers.
- To maintain all the pending requirements & Other documents on daily basis
Employer : Idea Cellular Ltd.
Gokhale Marg, Lucknow
Period : Aug -07 to Jul-08
Designation : Database Operator
JOB PROFILE :
- I was looking after the database of “IDEA CELLULAR COMPANY” to maintain the cr2 list of idea cellular customer to keep record of prepaid & postpaid members of idea cellular.
- Prism entry (On line entry) of prepaid forms.
- Auditing of cr2 list of prepaid & postpaid forms.
- Data entry in excel format.
Indexing and auditing of prepaid & postpaid forms forms.
EDUCATIONAL QUALIFICATION :
1. B.A. 2008 Lucknow University
2. Intermediate 2004 U.P.Board
3. High School 2002 U.P.Board
TECHNICAL SKILLS :
- Operating Systems : DOS, Windows 98/2000/XP
- Packages : MSOffice 2000/XP(Word, Excel, PowerPoint).
- Operating Full Scan desk : Core Scanning