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[QUOTE=Guest;131073]RESUME
 SUNIL JAISWAL
 [b] E-mail [/b]: sunil_ons AT rediffmail.com 
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 AUTOMOBILE SERVICE PROFESSIONAL
Seeking challenging assignments in the field of automobile servicing with
renowned Brands
[b]Date of birth  [/b]: 1st July 1984
[b]Experience  [/b]: 7 years
[b]CTC  [/b]: 1.8 lacs p.a.
PROFILE & STRENGTHS
- Diligent, focused & technically sophisticated professional, serving the Automobile sector with 6 years of experience as a Service Engineer. 
- Equipped with the expertise in Automotive Dealer Customer Service Functions, Dealership Management, Customer Care & Complaint management, Data management & Analysis. Possess knowledge of automotive repair procedures for technical support.
- Excellent communicator with exceptional talent for problem solving and ability to handle multiple functions and activities in high pressure environments with tight deadlines.
- Demonstrated ability to manage human, financial and material resources towards the achievement of stated targets/ objectives, to plan and manage work programmes and to lead, motivate and provide effective guidance to a team of professional and support staff. 
EDUCATIONAL & PROFESSIONAL DEVELOPMENTS
B.E. in Mechanical Engineering with 67.25% 
S.G.S.I.T.S. college, Indore affiliated to Rajiv Gandhi Proudyogiki 
Vishwavidyalaya, Bhopal
Polytechnic Diploma in Mechanical Engineering with 58.76% 
Ujjain Polytechnic College, Ujjain affiliated to Rajiv Gandhi Proudyogiki Vishwavidyalaya, Bhopal
High School Certificate Examination with 67%
Board of Secondary Education, Bhopal, M.P 
Middle School Certificate Examination with 72%
Board of Secondary Education, Bhopal, M.P
[b]Work Experience [/b]:
 [b]Current Organization  [/b]: MP Auto Care, Indore
 (Authorised Ashok Leyland Service Center) 
 
 [b]Designation  [/b]: Automobile Service/ Maintenance Engineer
 [b]Tenure  [/b]: 19 May 2009 to till today.
[b]Responsibilities [/b]:
- Inspection the breakdown vehicles and find out cause of failure.
- Provide instruction for better vehicle performance to driver.
- To make Engine failure report, when any engine failure under warranty
- To make (FIR) Product Failure Inspection report.
- To make parts pick list for claim.
- To make Gear box and Differential failure report & send it AL head office.
- To insure that the parts failure reason either technical or manufacturing fault
or operational problem..
[b]Tenure  [/b]: 01 Jan 2008 to 17 May 2009
[b]Organisation  [/b]: T.V.S. Iyenger & sons Ltd. (Ashok Leyland Dealership)
[b]Designation  [/b]: Service Engineer
[b]Responsibilities [/b]:
o To make Engine failure report, when any engine failure under warranty. 
o To make Gear box failure report.
o To make Differential failure report & send it AL head office.
o To make (P.P.R) Product performance report.
o To make Inventory sheet for vehicle job.
o To make parts pick list for claim.
o To make packing slip according to claim parts
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[b]Tenure  [/b]: 06 Oct 2005 to 28 Dec 2007.
[b]Organisation  [/b]: Patel Motors ( I) Pvt. Ltd, Indore. (Eicher Motors Dealership)
[b]Designation  [/b]: Service Engineer.
[b]Work Profile [/b]:
o To make all technical reports related to parts failure.
o To insure that the parts failure reason either technical or manufacturing fault 
 or operational problem.
o To making all claims according to Eicher Motors Ltd. noms.
o To give right direction to customer for warranty terms, free service and post 
 service terms details.
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[b]Tenure  [/b]: 26 Nov.2003 to 5 Oct 2005
[b]Organisation  [/b]: Sagar Automobiles Pvt. Ltd,Indore.(M&M Dealership) 
[b]Designation  [/b]: Service Adviser. 
[b]Work Profile  [/b]: 
o To make Inventory sheet for vehicle job. .
o To make parts requision slip.
o To make delivery letter for vehicle.
o To give right service guideline to customer.
o To advise about free & post service advantage to customer
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[b]R/D for Organisation  [/b]: 
 
1) Checking processors of Engine & name is “HOUSE OF ENGINE “ 2) Precautions after Engine O. H.
3) Instructions for installing the “ TURBO CHARGER “ 
 
[b]Training Undergone [/b]: 
- Vocational training for three months in Grasim Industry Limited (Aditya Birla Group Enterprise), Nagda (M.P)
- Ashok Leyland BS-II AL Pro ( Trans) training attended at STC Nagpur.[/QUOTE]

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