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Reservation Coordinator Pune : Courtyard Marriott
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Reservation Coordinator Pune : Courtyard Marriott
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[QUOTE=Guest-IJT;130061][B]Name [/B]: NANDAKUMAR [B]Email [/B]: nandakumar_menon AT rediffmail.com [B]Designation / Skillset[/B] : Travel Coordinator My resume is enclosed for your review and consideration. To describe myself in a nutshell, I am hardworking; ready to take up any challenge of life abreast with the latest trends and a team player with excellent communication skills. My basic objective is to hone in my skills for comprehensive personality development and be an epitome of trust and reliability in the corporate world. My prime goal is to understand professional environment and capitalize on opportunities. Professionally I am looking for an opportunity that will help me utilizing my skills in the above areas. My detailed resume is enclosed herewith for your kind perusal and consideration. I am confident that you would find my strong initiatives and commitments to excellence coupled with demonstrated experience and exposure ideal for the position. I would welcome a personal meeting to further discuss your requirements and my ability to meet the same. Thanking you for your consideration and forthcoming response. Yours Sincerely Nandakumar .K. D [U][B]Resume[/B][/U] : TICKETING & RESERVATION PROFESSIONAL - TRAVEL INDUSTRY Seeking a challenging and rewarding opportunity across the industry ________________________________________ PROFILE - Competent, diligent & result-oriented professional with an excellent and rewarding career, currently spearheading with Trinity Air Travel and Tours Pvt. Ltd. as a Office Manager - Travel Professional with 9+ Years of rich and diverse experience of serving the customers skilfully and in an overwhelming manner. - A trained professional on Sabre, Abacus, Amadeus & Galileo - Proficient in issuing tickets to clients ensuring all relevant information have been compiled with and the product delivered is commensurate with client requirements and expectations. - Strong competence to create win-win relationship with Corporate Client and Customers though excellent coordination/ negotiation skills for repeat / referral business. - Passionate about travelling and people-interaction while possessing excellent communication and interpersonal skills. Core Competencies Operations Management - Training - Customer Services - Administration - Reservation & Ticketing - Special Services - Conflict resolution - Travel Documentation & Verification ________________________________________ PROFESSIONAL EXPERIENCE TRINITY AIR TRAVEL AND TOURS PVT LTD since Feb 2009 Office Manager - Providing end to end touring solutions across national & international destinations involving Group/ Individual Tours, Hotel booking, Airline Ticketing and VISA Processing for Corporate Clients. - Independently handling all enquiries regarding interline electronic ticketing involving revalidation of tickets as well as attending mails & telexes - Accountable for complete documentation of interline partners and coupon control procedure while updating flight coupons - Driving customer relations management initiatives to enhance value perception to ensure client’s continued patronage - Served in Flight Disruption Department while rebooked the passenger in case of flight delays & providing them onward connection and reissuing the ticket - Prepared Recent fare reports and flight Information and inform it to subagents - Responsible for ensuring travel arrangements for holiday makers run as smoothly and enjoyably as possible from beginning to end, as well as providing them with practical support throughout the trip - Handle all enquiries independently regarding International travel, Coordinate with Corporate clients for enquiries and reservations while negotiating and coordinating with Airlines. - Driving customer relations management initiatives to enhance value perception to ensure client’s continued patronage. - Mapping customer satisfaction level, identifying weak areas and coordinating with respective departments to strengthen service delivery to total client satisfaction. Achievements Established Trinity Travels as the official travel agent of Trichur and Irinjalakuda Bishop’s house. This client till date contributes substantially towards the revenue of Trichur and Inrinjalakuda branches. This tie up has helped the company to bag indirectly most of the missionary traffic business from Kerala to Europe, US and Africa. ORANGE TRAVEL - BAHRAIN April 2008 – Jan 2009 Reservation Officer TRINITY AIR TRAVEL AND TOURS PVT LTD June 2001 – Feb 2008 Reservation Officer ________________________________________ EDUCATIONAL CREDENTIALS B. Com University of Calicut, Kerala State Pre – Degree University of Calicut, Kerala State Technical Skills Diploma in Computer Application 2000 Trainings Attended Galileo - Sabre - Amadeus - Abacus________________________________________ [B]References [/B]: Available on Request ------------------------------------------------------- [B]More Information about this submission and submitter [/B]:- ___________________________________________________ [B]Submission ID [/B]: 4331691 [B]Date & Time [/B]: 5th Jul 2011 8:55 AM (UTC) [B]IP Address [/B]: 123.237.130.71 [B]Browser Info [/B]: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.0; InfoPath.2; .NET CLR 2.0.50727; yie8) Predicted Country : India[/QUOTE]
