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[QUOTE=Guest-IJT;129731][b]Name [/b]: Kanchan Verma
[b]Email [/b]: kvkanch2 AT gmail.com
[b]Designation / Skillset[/b] : Team Leader

[u][b]Resume[/b][/u] :
Education
PASSED H.S.C. FROM MAHARASHTRA BOARD (2006) 53%
PASSED S.S.C. FROM MAHARASHTRA BOARD (2004) 52%
[b]Work Experience [/b]:
IGT INTERGLOBE MUMBAI (Feb 2010 to 30March)
PROCESS ASSOCIATES (RESERVATION DEPT FOR AIR INDIA)
[b]Responsibilities [/b]: 1-Making reservations on phone and handling OPEN TICKETS of Customers originating India.
2- Providing Information regarding Flight status and to serve Service from AIR India City office to other
City office World wide.
BJN BANQUETS (June 2009 to Jan2010)
GUEST RELATION EXECUTIVE/ EVENT HOSTESS
[b]Responsibilities [/b]: 1- Handling Walking Customers as well making cold Calls to get Business.
2-Making menu after deciding with customers and brief them about Banquets Qualities and
Promotional offers.
3- Making Challans Recites and Menu with Chef
ETIHAD AIRWAYS (Oct 2008 to May 2009)
CUSTOMER SERVICE EXECUTIVE
[b]Responsibilities [/b]: 1- Making reservation on Phone. We also deal with Air Cars and Hotel Reservation.
2- Providing Information regarding flight status and Handling International Calls from City office
World wide.
Wipro (Jan 2007 to Sep 2008)
SR. EXECUTIVE
[b]Responsibilities [/b]: 1- Handling Insurance Claims of Customers. Processing claims with their hardcopies and with other
Needful Information.
2- Generating their forms in order to get their amount back with processing claims.
3- Giving Information via mails and handling International calls with Clients and doctors to process
Claims
SOFT SKILLS
Ø Initiative - Always look forward for additional responsibilities and tasks.
Ø Innovation - Bringing up new ideas for improving processes.
Ø Team Work - Maintaining positive and respectful team spirit between departments.
Ø Proactive - Sensing and solving the issues before it actually start to grow.
Ø Leadership - Boosting the morale of the team in tensed situations.
Ø Result Oriented - Neither loose hopes nor patience in unfavorable conditions.
Ø Learning – Always look forward to learn new technologies and processes.
Ø Value Creation - Keeping the team focused over one common goal – “Company’s interest
is first priority
[b]Strengths [/b]:
Ø Focused Working - Task Oriented.
Ø Keen to Learn - To remain abreast of changing Technology.
Ø Flexible – Adaptable to Changes. – Sustain Pressure Working.
[b]Date [/b]:02/07/2011
Kanchan Verma
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[b]More Information about this submission and submitter [/b]:-
___________________________________________________
[b]Submission ID  [/b]: 4323224
[b]Date & Time  [/b]: 2nd Jul 2011 5:52 PM (UTC)
[b]IP Address  [/b]: 114.143.78.114
[b]Browser Info  [/b]: Mozilla/5.0 (Windows NT 5.1; rv:5.0) Gecko/20100101 Firefox/5.0
Predicted Country : India[/QUOTE]

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