The Bristol Hotel Gurgaon : Guest Relation Executive

[Rajkumargautam]

The Bristol Hotel Gurgaon : Guest Relation Executive

Designation: Guest Relation Executive
Experience: 2 - 3 Years
Location: Gurgaon

Job Description:
To manage the guest Relation Desk independently. To coordinate any issue relating to comfortable stay of the guest.Walkin- 1st, 2nd, 3rd, 4th June 09. Time: 11.00-4.00 p.m
Fresher can also apply

Desired Candidate Profile:
The candidate should have a pleasing personality & good communication skills.
Experience in 5 star at a similar level.

Company Profile:
A leading Five Star Delux Property (Hotel) in heart of Gurgaon.(Delhi NCR-Jone)

Email Address: hr@thebristolhotel.com
Website: http://www.thebristolhotel.com

Keywords: Guest Relation Executive, GRE

[Guest]

Dear Sir / Madam,


I, Mr. Jayanta Kumar Banerjee, wish to offer my candidature in your esteemed organization.

I am a Diploma in Hotel Management & Catering technology with 5 years of working experience in F & B Service Department.

Enclosed is a copy of my resume, which more fully details my qualifications and experiences for the position of Guest Relation Executive.

Thanking you and awaiting your kind favourable reply,

Regards,

Jayanta Kumar Banerjee
Mob: +91 9874233063

[Guest-IJT]

Name : Kanchan Verma
Email : kvkanch2 AT gmail.com
Designation / Skillset : Team Leader

Resume :
Education
PASSED H.S.C. FROM MAHARASHTRA BOARD (2006) 53%
PASSED S.S.C. FROM MAHARASHTRA BOARD (2004) 52%
Work Experience :
IGT INTERGLOBE MUMBAI (Feb 2010 to 30March)
PROCESS ASSOCIATES (RESERVATION DEPT FOR AIR INDIA)
Responsibilities : 1-Making reservations on phone and handling OPEN TICKETS of Customers originating India.
2- Providing Information regarding Flight status and to serve Service from AIR India City office to other
City office World wide.
BJN BANQUETS (June 2009 to Jan2010)
GUEST RELATION EXECUTIVE/ EVENT HOSTESS
Responsibilities : 1- Handling Walking Customers as well making cold Calls to get Business.
2-Making menu after deciding with customers and brief them about Banquets Qualities and
Promotional offers.
3- Making Challans Recites and Menu with Chef
ETIHAD AIRWAYS (Oct 2008 to May 2009)
CUSTOMER SERVICE EXECUTIVE
Responsibilities : 1- Making reservation on Phone. We also deal with Air Cars and Hotel Reservation.
2- Providing Information regarding flight status and Handling International Calls from City office
World wide.
Wipro (Jan 2007 to Sep 2008)
SR. EXECUTIVE
Responsibilities : 1- Handling Insurance Claims of Customers. Processing claims with their hardcopies and with other
Needful Information.
2- Generating their forms in order to get their amount back with processing claims.
3- Giving Information via mails and handling International calls with Clients and doctors to process
Claims
SOFT SKILLS
Ø Initiative - Always look forward for additional responsibilities and tasks.
Ø Innovation - Bringing up new ideas for improving processes.
Ø Team Work - Maintaining positive and respectful team spirit between departments.
Ø Proactive - Sensing and solving the issues before it actually start to grow.
Ø Leadership - Boosting the morale of the team in tensed situations.
Ø Result Oriented - Neither loose hopes nor patience in unfavorable conditions.
Ø Learning – Always look forward to learn new technologies and processes.
Ø Value Creation - Keeping the team focused over one common goal – “Company’s interest
is first priority
Strengths :
Ø Focused Working - Task Oriented.
Ø Keen to Learn - To remain abreast of changing Technology.
Ø Flexible – Adaptable to Changes. – Sustain Pressure Working.
Date :02/07/2011
Kanchan Verma
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More Information about this submission and submitter :-
___________________________________________________
Submission ID : 4323224
Date & Time : 2nd Jul 2011 5:52 PM (UTC)
IP Address : 114.143.78.114
Browser Info : Mozilla/5.0 (Windows NT 5.1; rv:5.0) Gecko/20100101 Firefox/5.0
Predicted Country : India