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[QUOTE=Guest-IJT;126458][b]Name [/b]: SUNIL KUMAR
[b]Email [/b]: sunilrajdelhi AT yahoo.co.in
[b]Designation / Skillset[/b] : Team Member
Seeking a challenging and rewarding opportunity with an organization, which recognizes my true potential & effectively utilizes my skills.

[u][b]Resume[/b][/u] :
SUNIL KUMAR
 [b]Email [/b]: sunilrajdelhi AT yahoo.co.in 
ICICI Bank Ltd-DSMG Shared Services Operation
As a Team Member ( Pay Role of I-Process India Pvt. Ltd.)
Since July’09
Seeking a challenging and rewarding opportunity with an organization, which recognizes my true potential & effectively utilizes my skills.
PROFILE
- Taking care of Non AD Allocation of Auto, PL & Home Loans collection for Lien/Auto Debit. Searching the ICICI Bank A/c of the delinquent customers for Lien /Autodebit in various Software like Finnone, FCRM, I-View, CAR etc.
- Making of Monthly Collection bills of Two Wheelers & Home Loans Collection Agencies of North-1 and also Finalized the monthly Allocation of Agencies for billing & resolved the discrepancy raised by the Agencies.
- Resolve query related to Agencies for billing like, bouncing updating, DRE data arrange with location & Branch wise, doubling checking, status checking of foreclosure cases, Payout & Incentive calculation according to Rate Annex, etc.
- Coordinating with Auditor & Agency for final Vetted Amount & Deposition of Hard Copy of Bills. Dispatching Bills to Mumbai for Vendor Payment, cross check the payment status released by the Central Team.
- Responsible for Vendors bills Audit & concern excess billing by Agencies.
- Uploading the New Vendor's & Collector’s RCU in VSTS, Checking & Deleting RCU report of Collection Executive in VSTS, Making ID Cards of Field Executives, taking care of Internal Audit/ Recon of ID Cards.
PROFESSIONAL EXPERIENCE
ICICI Home Finance Company Ltd.
As a Agency Coordinator ( Pay Role of I-Process India Pvt Ltd.)
Period February’07 to June’09
Key Responsibilities
- Handling the Home Loan Collection pertaining to Pre-Emi, Emi, Post dated cheques Exhausted cases.
- Responsibly for the feedback of delinquent customers on weekly basis.
- Co-ordination with Local operations regarding reconciliation cases.
- Co-ordination with Central operations regarding updating the payments.
- Timely and effective dunning of delinquent customers.
- Handling issues of the delinquent customers and meeting their requirements related to I.T Certificate, Ledgers, Statements Reset letters etc..
- Solving Customer queries on phone by giving upfront information and shaping them into solutions.
- Assisting immediate manager to develop & implement processes to streamline the operations.
- Responsibly for allocation of PTP’s to field executives on daily basis and providing them online support for soft bucket customers.
- Arrange to collect the Outstation pick-ups to delinquent customers.
- Analysis for the non-contactable customers which intern improves contact rates and productivity.
- Completed legal assists as Sec-138, Surfeshi & securotigetion 13(2) notices to NPA & defaulter customers.
- Taking care of Internal Audit as Receipt Books & Agency Bills.
- Well knowledge of banking software like Finn-One & I-View can tally the statement easily.
- Uploading the New Vendor's & Collector’s RCU in VSTS, Making ID Cards of field Executives,Preparing M.I.S. like ID Cards Tracker.
- Resolved the Customer’s queries in FCRM.
Achievements
- Achieve monthly/daily targets as defined by Manager while preparations of bills & making of ID Cards.
- Improve productivity by using innovative ideas and reduction the no of days for making of bills.
PROFESSIONAL EXPERIENCE
PVR Cinema
As a ESP (Entertainment Service Provider)
Period August’06 to January’07
Key Responsibilities
- Taking care of Candy-Bar & selling food items.
- Taking orders from customers & served on seat.
- Handling sitting arrangement of customers in Audi.
EDUCATIONAL QUALIFICATIONS
- B.Com (Pass) from PGDAV College Delhi University in 2006
- XIIth from Passed CBSE Delhi
- Xth from Passed CBSE Delhi.
COMPUTER PROFICIENCY
- One Year “Professional Diploma in Web & Software Engineering” from F-TECH Computer Education Delhi. The Course consisted of WINDOS-XP/MS Office/MS Office 2000/ HTML/DHTML/ C++/ Java Script/ Visual Basic/ Web Designing/ Internet.
- “Account Assistant Course” from Bharatiya Vidya Bhavan Gandhi Institute of Computer Education and Information Technology, Delhi. The Course Consisted of WINDOS/MS WORD XP/ MS Excel XP/ Tally-7.2/ VAT/ EXGN and Integration with Office Routine.

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[b]More Information about this submission and submitter [/b]:-
___________________________________________________
[b]Submission ID  [/b]: 4321731
[b]Date & Time  [/b]: 2nd Jul 2011 7:31 AM (UTC)
[b]IP Address  [/b]: 203.27.235.5
[b]Browser Info  [/b]: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
[b]Predicted Country  [/b]: India[/QUOTE]

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