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Air Hostess Academy Patna : Hospitality trainer
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[QUOTE=Guest-IJT;122772][b]Name [/b]: rana shankar [b]Email [/b]: ranashankarsat AT yahoo.co.in [b]Designation / Skillset[/b] : shift manager hospitality 3 yrs.diploma in hmct&an, 13 yrs.experience [u][b]Resume[/b][/u] : [b]CAREER OBJECTIVE [/b]:- challenging growth oriented position in a professional Organization, where I can enhance my skills and strength in conjunction with company's goal and objectives. [b]AREA OF INTREST [/b]:- Admin / HR [b]PROFESSIONAL EXPERIENCE [/b]:- AT PRESENT WORKING WITH ABHIJEET GROUP AS A HOSPITALITY EXECUTIVE IN CHANDWA , LATEHAR. 1) ORGANISATION -Birsa Munda Food Plaza, Ranchi. ( A unit of Indian Railway Catering & Tourism corporation) DESIGNATION - Manager Restaurant. DURATION -Since 1st july 2003 to 10th March 2011 [b]JOB PROFILE [/b]:- Overall responsible for entire Restaurant operation & Administration Activity. Also responsible for Banqueting, parcel order, staff training & development programme. Sometime participating for sales & marketing. Looking after Entire F &B operational setup as well as maintaining Guest Relation. Lisoning with Govt. and Public sector, Filing and keeping all records in order, dealing directly with customer and developing good relations with customer, Assisting in Account section, Checking daily day book, preparing daily Revenue report, cost control Arranging staff briefing and interview, asset Inventory etc. Sometime participating for sales & marketing. 2) ORGANISATION - Hotel Kalasagar DESIGNATION - Asst. Food & Beverage Manager DURATION -Since 17th Aug- 002 to 15th june 2003 [b]JOB PROFILE [/b]: - Responsible For Entire Operational and Administration activity of F & B service deptt. Managing & Directing the departmental Staffs. Establishing policies and objective for dining Service. Informing and discussing with seniors & juniors any changes in policy. Also responsible for Staff training & development programme. Banquet booking & buffet layout & guest relation. 3) ORGANISATION - Hotel Sun “N” Shine DESIGNATION - Restaurant Manager DURATION - 4th Feb2002 to 14th Aug 2002. REASON FOR LEAVE -For Better Prospect [b]JOB PROFILE [/b]: Overall responsible for the Organization & administration of particular Restaurant. Possibly some of the private Banqueting [b]4) ORGANISATION [/b]:- Hotel Surya Retreat [b]DESIGNATION [/b]:- Joined as Senior Caption Been Promoted As Food & Beverage Executive. [b]DURATION [/b]:- 21ST Jan 2000 to 25th Jan 2002 [b]REASON FOR LEAVE [/b]:- Wanted to work with Commercial Hotel (WHILE WORKED AS SENIOR CAPTAIN) [b]JOB PROFILE [/b]:- Was responsible for accepting any booking & for keeping the booking dairy up to date. Was reserving the table & allocating those reservations to particular Station & responsible too for greet guest on arrival & take them to the table & seat them taking the daily briefing, checking the grooming of junior Staff. Allocating the duty to them. ( WHILE WORKED AS F&B EXECUTIVE) Did all the work of senior captian Some of the responsibilities been added like – a) Supervising the Mis – en – Place & Mis- en – Scene before the Outlet Opens. b) Scheduling the staff c) Motivation d) Performance appraisal e) Training f) Handling guest Complaints g) Supervising actual guest Service h) Safety hygiene Meditative i) Worked at Reception- Taking the Reservation, Handling Phone Calls, Check in & Check out. [b]5) ORGANISATION [/b]:-Hotel Holiday inn (Ahmedabad) [b]DESIGNATION [/b]:- Senior Steward [b]DURATION [/b]:- 1st April 1999 to 31st Nov 1999. [b]JOB PROFILE [/b]:- Was attending daily briefing. Doing all mis- en-place, requisition [b]Restaurant items for Service eg [/b]:- Linen, Glassware, Cutlery & Flower etc. Prepare each table for service receives & Seat guest was taking the beverage, Food order & Service present Check or Bill. Ensure hygiene & Sanitation While Serving the guest. [b]6) ORGANISATION [/b]:- Hotel Sayaji (Indore) [b]DESIGNATION [/b]:- Industrial trainee [b]DURATION [/b]:- 22Weeks (06 Months) [b]JOB PROFILE [/b]:- Undergone with all major Four Deptt. Like F&B Service, Front Office. Accomodation Operation & Food & Beverage Production learnt all basic thing made myself the practical aspects of the Industry. Deputed for Various Outdoor Catering In Various Star Grade As Well As Non Star Grade Hotel By The Institute During My Three Years Course. [b]PROFESSIONAL QUALIFICATION [/b]:- Successfully completed the three years diploma in Hotel Management Catering Technology And Applied Nutrition From Indian Institute of Science And Management, Pundag, Ranchi. (Session-June 1996 to July 1999) EXTRA QUALIFICATION :- A) Done Three Years Diploma In Tabla. B) Successfully Completed the First Aid , Fire ,Fighting Training Conducted By Hotel Holiday Inn Ahmedabad during my job. ACEDAMIC QUALIFICATION :- A) Institution : Xavier International University, Course : Bachelor of Arts In 1996-1999. B) Institution : Bihar Intermediate Education Council, Patna Course : Intermediate With Commerce In1993 C) Institution : Bihar School Examination Board , Patna Course : Matriculation In 1991. DATE :- PLACE :- SIGNATURE ( RANA SHANKAR ) ------------------------------------------------------- More Information about this submission and submitter:- ___________________________________________________ Submission ID : 4276311 Date & Time : 20th Jun 2011 11:30 AM (UTC) IP Address : 115.108.219.4 Browser Info : Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; InfoPath.2) Predicted Country : India[/QUOTE]
