www1.zentex.co.in Career Solutions Delhi : Call centre training

[Admin]

http://www1.zentex.co.in

Our Profile
Zentex Career Solutions, an ISO 9001:2000 Certified Organization, is India's leading training and career development organization. Driven by a vision to provide cutting edge learning solutions to organizations and individuals to succeed and enhance performance, we have grown with a countrywide network of 50 learning centres and a dedicated team of training and consulting professionals. In our training centre we create a league of knowledge, Discipline, Togetherness productive and effervescent professionals and place them with world standard corporations. To bring to bear best international practices and deep local knowledge to our clients and students, we have forged global alliances and partnered with leading Indian organizations in different areas. Our focus is on developing the communication, listening, Team Work, Work under Pressure, situation handling, selling and marketing skills, voice and accent control professionalism and customer care



Training

Call centre training is essential to implement strong and flexible call-processing solutions leading to increased profits, reduced costs and a higher level of customer satisfaction. The call centre training enables to determine the most efficient ways to use the call processing solutions for the benefit of the organization. The exclusive training provides the confidence to the CSRs that they have mastered the requisite skills necessary to exceed customer expectations.

Call Centre Training facilitates:
[LIST][*]Target training to specific core competencies[/LIST]

[LIST][*]To deliver training in an effective way[/LIST]

[LIST][*]Standardized behaviour of the Customer Service Representatives(CSRs)[/LIST]

[LIST][*]To provide superior customer service[/LIST]

[LIST][*]To enhance the level of customer loyalty[/LIST]

[LIST][*]To attract and retain the valued customers[/LIST]

[LIST][*]To increase the level of employee retention[/LIST]


Corporate office: F- 75A, 2nd Floor, Street No. 10,
Laxmi Nagar, Vikas Marg,
Delhi - 110092 (India)
Phone - 011 - 42418011 / 2 Fax - 011 - 43026661
E-Mail- info@zentex.co.in

[Guest]

RESPECTED SIR/ MADAM

PLS GIVE ME INFORMATION ABOUT BRANCH . WHAT URS PROCESS ,REQURIMENT ,INVESTMENT
PLACEMENT, COURSES IN WHICH FIELD & ETC.


THANKS

PAWAN PANDEY